How to Back Up Data to Amazon Glacier
Since Amazon S3 Glacier became a part of the Amazon S3 service, the first place you should start is to add your Amazon S3 storage account to the MSP360 Managed Backup software.
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How Important Are Linux Skills for MSPs Today?
As an MSP, you should always be on the lookout for ways to align your managed service offerings more closely with customer demand. Expanding your knowledge of Linux and related platforms may be a good way to do this. Continue reading
5 Actions MSPs Can Take to Retain Top Talent
With unemployment as low as it is in the technology space, MSPs are having a difficult time not only finding top talent but retaining it. While this isn’t good news for MSPs, they can overcome this HR challenge by simply putting their employees first.
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BCDR: Business Continuity and Disaster Recovery Basics
BCDR stands for “business continuity and disaster recovery.” This term aggregates the strategy and the collection of approaches that a business needs to implement in order to keep at least mission-critical functions up and running during and after any unplanned event or a disaster.
Selling Hardware? Be Transparent with Your Markups!
Many MSPs rely on selling hardware as a way to generate additional revenue. While this source of revenue can help MSPs to boost their top lines, it can also create unwanted friction between them and their clients if they’re not initially straightforward about marking up hardware products. Continue reading
13 Events MSPs Should Attend in 2020
Networking isn't always effective, but when it is, MSPs benefit in the long run. They typically end up generating more business, finding new opportunities and educating themselves on emerging industry trends, which benefits not only them but their customers. Continue reading
Working From Home 101: Terminal Services Guide
For decades now, businesses have chosen to use terminal servers for employee client-side access to their data. With the rise of cloud computing, managed service providers have a number of new ways to put a different spin on this traditional solution.
Your MSP Goodwill Is The Key to Business Survival
When your customers are struggling, the best thing you can do is be supportive. During challenging times, your customers need you to help them stay afloat by providing them with options instead of roadblocks. If you can accomplish that, you’ll reap the rewards later. Continue reading
Are You Selling Your MSP Services on Price or Quality?
MSPs have always faced sales challenges. Overcoming sales objections isn’t something many MSP owners enjoy handling. They’d rather focus their efforts elsewhere. But here’s the good news: MSPs can overcome one of the most common sales objections by simply tweaking their approach to sales. Continue reading
5 Critical Features Missing in SolarWinds Backup
SolarWinds Backup is a tool for basic backup and recovery scenarios. However, if you’re an MSP with more robust data backup and recovery needs, SolarWinds Backup may not cut it for you. It lacks flexibility -- in terms of multiple cloud storage options, broad operating system support, and more -- to enable sophisticated backup and recovery strategies. It is also less cost-effective than similar tools due to the limitations it imposes on where and how you store backup data. Continue reading
Stop Losing Customers Before It’s Too Late
Imagine that you have just lost a customer. While this is not a reason for an immediate panic attack, customers leave and it’s the reality for every business, this is a sign that not all processes in your managed IT business are running smoothly.
4 Books Every MSP Owner Should Read
Like many things in life, reading is oftentimes low on our priority lists, but it shouldn’t be, especially if you’re an MSP owner who’s looking to generate new business. Continue reading