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Blog articles

| 5 min read

Backup vs. Archive: The Difference Explained

Archives and backups serve two separate functions. However, it is common to hear the terms used interchangeably in the context of cloud storage. Businesses need to realize the differences between the two to make sure their data storage methodology meets their requirements in various key areas:

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| 4 min read

Password Management Best Practices for MSPs

The global cybersecurity landscape is evolving and continues to grow more dangerous by the day. More and more hackers are exploiting the relationship between organizations and their MSPs to compromise IT assets.

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| 4 min read

Do You Really Need Cyber Liability Insurance?

It’s no secret that data breaches and all kinds of cybercrimes have become the norm these days. In the past few years, data breaches have resulted in major fines and legal fees for discount retail chains, a few banks, and several entertainment networks from around the world.

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| 1 min read

Introducing MSP360 Backup 6.3

The new MSP360 Backup 6.3 is out! The new version brings a set of new features and improvements.

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| 5 min read

Staying Productive While Working Remotely

The recent COVID-19 outbreak has forced many companies and governmental institutions to ask their employees to work from home. At first, that might sound like a brilliant idea, but most people are not used to working away from their offices.

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| 3 min read

News You Might’ve Missed. 16-20 March

What’s new this week in the news for MSPs? The world has changed, but that doesn’t stop cyber or ransomware attacks. The Department of Defense goes back to court, and a foreign state may be behind a cyberattack against HHS. It’s been a busy week! Let’s see what’s going on.

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| 28 min read

Top 7 Free and Open-Source Ticketing Systems for MSPs

While MSPs predominantly prioritize expanding their hardware and software resources, it turns out their clients tend to see things differently. Numerous research studies have established that MSP customers consider service experience to be the most important aspect.

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| 5 min read

Coronavirus Phishing Awareness Guide

The recent coronavirus outbreak has led to one more loophole in your customers’ protection against phishing techniques. Hackers are impersonating health organizations to persuade users to download an infected file or leave their credentials on scam websites.

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| 2 min read

Introducing MSP360 Managed Connect (Formerly Managed Remote Desktop)

Once again, we are proud to present a new product in our lineup. Introducing MSP360 Managed Connect (formerly Managed Remote Desktop) BETA, the managed version of MSP360 Connect, oriented towards MSP clients.

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| 5 min read

News You Might’ve Missed. 2-6 March

What are tech companies doing instead of the conferences they’re canceling due to the coronavirus? All that and more in this week’s news for MSPs.

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| 3 min read

Don’t Want to Raise Prices? It May Be Time

Even when they must, many MSPs refuse to raise prices. Instead of generating more MRR to cover additional costs, these business owners settle for decreasing profit margins. They don’t have to, but they do. For them, they’d rather

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