Blog Articles

One of the hottest new technologies on the market in 2023 so far is ChatGPT. This artificial-intelligence-powered chatbot has incredible capabilities around answering questions, creating content, monitoring networks, automation, and more. Continue reading

Some say it has never been a better time to build a managed services provider (MSP) business. By some estimates, the market for global managed services is expected to reach $274.2 billion by 2026, up from $152.05 billion in 2020. This is an incredible market opportunity for any business owner with the skills and know-how to take advantage. Continue reading

In today's world, data is an invaluable asset for businesses, individuals, and organizations. The amount of data generated daily is staggering, and the need to store, access, and protect this data has become a top priority. One of the most significant challenges in data management is ensuring data integrity and security. This is an essential area for managed services providers (MSPs) to support customers as cyber threats grow and reliance on data is more significant than ever. Continue reading

A sales cadence is a structured approach to reaching out to potential customers and moving them through the sales process. For managed service providers (MSPs), having a clear and effective sales cadence can be crucial to building a successful business. In this blog post, we'll discuss some key things to consider when developing a sales cadence for your MSP. Continue reading

Those MSPs offering customers solely cybersecurity services to give protection from cyberattack are missing out on an opportunity to strengthen two of their offerings, while improving their customers’ operational availability. Continue reading

Cyber threats are on the rise worldwide, with attacks in 2021 causing an estimated $6 trillion in damages. That figure is only expected to rise further in the years to come, costing an estimated $10.5 trillion in damages to businesses worldwide by 2025. These damages affect businesses large and small, and in every flavor and type of industry — no one is immune. Continue reading

Recently, the international community saw a significant victory in the fight toward a safer and more secure cyberspace. The Department of Justice announced it had, in partnership with other organizations, successfully taken down the Hive ransomware network. Continue reading

Cyber-threats were at an all-time high in 2023, with ransomware attacks in many cases leading the way in terms of both number of attacks and impact. Attacks in 2022 grabbed headlines, with incidents at Colonial Pipeline, Kaseya, JBS Foods, and countless other businesses. Those attacks continued throughout 2023, impacting state and local governments, schools, hospitals, and more. Continue reading

When it comes to making technology investments in 2024, what are some of the most impactful areas that managed services providers (MSPs) can evaluate to grow their business? One clear emerging category is automation, which has seen incredible advancements and promise for MSP businesses in recent years. Continue reading

The advancement of technology over the past decade, particularly in artificial intelligence (AI), has created incredible new opportunities for managed services providers (MSPs) that help support clients with their technology needs, as well as the potential to leverage these technologies for their use. Continue reading