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MSP Business

| 7 min read

Best Remote Desktop Software for MSPs

Remote desktop software is considered one of the most fundamental resources in the managed IT space. It provides that critical remote link between a service provider’s system and the corresponding client’s PCs. Hence, the whole software essentially acts as the core application for managing IT servic

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| 1 min read

MSP Voice Episode 40 – “Everyone Starts Somewhere” with Tim Taylor

Tim Taylor started in the IT services business 20 years ago working out of the trunk of his car. After a successful IT career, he decided that he wanted to go it alone and since that time he’s built

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| 1 min read

MSP Voice Episode 39 – “Security First” with Anton Kioroglo

Last week at the Sales and Marketing Bootcamp put on by Robin Robins I met J. David Sims in person. You may remember him from the HIPAA for MSPs webinar he did for us back in January. David introduced me to his MSP business partner, Anton Kioroglo, who agreed to be on this week’s episode.

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| 1 min read

MSP Voice Episode 38 – “Up North” with Ross Whitmore

Ross Whitmore is running his MSP up in a resort town in Michigan. While the area is small, he’s still managed to carve out a nice niche for himself in providing MSP services for local businesses including hospitality and

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| 1 min read

MSP Voice Episode 37 – “Succeeding In Anonymity” with John Gambill

John is located in Southwest Ohio and started GO Concepts in 1997 and has gone through a few transitions in that time. Starting with a public/private partnership with Time Warner they helped build out and provide internet services for businesses and homes.

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| 1 min read

MSP360 Attends the ASCII Success Summit in Orange Country

This week, David Gugick and Doug Hazelman are representing MSP360 at ASCII event. On February 20-21, IT service providers and dozens of vendors gathered at ASCII Success Summit in Orange Country to discuss the main MSP industry news and trends, investigate new recurring revenue opportunities, explor

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| 1 min read

MSP Voice Episode 36 – “Texas 2 Step” With Reese Ormand

Based just outside of the Dallas/Ft. Worth area, Techvera was actually started by Reese’s dad as a break/fix consumer repair shop. Getting involved in the business in his teens, Reese went off to college and came back

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| 1 min read

MSP Voice Episode 35 – “ITBOG” with Scott Sanders

Scott runs an MSP and break-fix company in Columbia, SC. He started out as residential break/fix and that lead to gaining some commercial clients and MSP. While he’s loyal to those who have been loyal to him he’s not accepting any new residential customers.

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| 1 min read

MSP Voice Episode 34 – “MSP Franchise” with Rick Porter

Rick has been an entrepreneur all his life, starting a DJ business when he was just 16. He found motivation in the US military and then worked for a technology company for a few years before founding Cinch I.T.

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| 1 min read

MSP Voice Episode 33 – “Monthly Recurring Relationships”

My interview with Bob Coppedge of Simplex-IT went a little longer than normal, mostly because we were having a great conversation and Bob is a great guy to interview. While Bob is focusing on the business and not “in the business” he has built a successful MSP that has been around for about 11 years

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| 1 min read

MSP Voice Episode 32 – “An Apple a Day” with Jeff Sagraves

Jeff is the president of Blueline and based in Charlotte, NC. They consider themselves a technology solutions provider which includes managed services but also a broader set of services. One of their differentiators from other MSPs is that about half of their organization is focused on Apple support

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