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| 4 min read

Service Level Agreement for Managed IT Service Providers

In a dynamic and highly competitive IT services industry where companies can choose from hundreds or even thousands of managed service providers (MSPs) to cater to their end-user systems and IT infrastructure requirements, it is crucial for MSPs to have well-documented principles and policies to gui

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| 2 min read

3 Issues with Open-Source Software That MSPs Can Solve

Open-source software (OSS) is software with open code that anyone can improve, inspect, modify and distribute, and there are more options than ever, with more input from contributors and higher quality.

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| 1 min read

Announcing MSP Voice – A New Podcast from MSP360

Today we’re excited to launch a new resource for our Managed Service Provider community. MSP Voice is a new podcast from MSPs for MSPs. Each week we plan on releasing a new episode where we interview different MSPs about

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| 1 min read

AWS Summit in London 2018 Recap

With more than 12,000 attendees, AWS Summit in London 2018 was the biggest EU AWS event they ever held. Here’s a short recap of the conference from MSP360 point of view.

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| 4 min read

Disadvantages of Cloud Storage. Why You Need Cloud Data Backup

If you store data in the cloud, it can be easy to assume that the data will never disappear. In reality, however, one of the disadvantages of cloud storage is that cloud storage sometimes fails in ways that you can’

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| 2 min read

File-Level Restore for VMs: from Hyper-V Servers in MSP360 Backup 5.6

MSP360 Backup 5.6 is out and features a number of improvements to working with virtual machines that were backed up from Hyper-V servers. Namely, we have added the option to perform the file-level restore for these VMs which should drastically improve the overall experience and give you more versati

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| 1 min read

Introducing MSP360 Backup 2.4.3 for macOS & Linux

MSP360 Backup for macOS & Linux is receiving another minor update that fixes a couple of bugs related to Oracle Cloud. Read on to learn more about release 2.4.3.

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| 3 min read

IoT for Managed Service Providers: Challenge or Opportunity?

Adopting IoT technology into a portfolio can present an excellent growth opportunity for service providers, but it can also come with drawbacks. Carefully weigh your options before making a decision.

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| 4 min read

Deduplication: File-Level and Block-Level.Deduping Backup Data

We are going to overview the concept of deduplication and review its approaches available on the market: block-level and file-level deduplication. You will also learn about backup deduplication specifics and efficiency.

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| 1 min read

MSP360 Is a Silver Stevie® Award Winner of 2018!

We at MSP360 are thrilled to announce the Silver Stevie® Award in the category Company of the Year in the Computer Software. More than 200 professionals worldwide participated in the judging process to select this year’s Stevie Award winners.

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| 4 min read

MSP Lead Generation Tactics

If you're in the managed IT services business, it's because you're an IT expert. However, being a successful MSP also requires mastering lead generation and B2B marketing. And because MSP sales training opportunities are

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