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| 4 min read

From Reactive to Predictive: How AI Is Transforming MSP Ticket Management

For years, managed service providers have relied on reactive MSP ticket systems, waiting for issues to appear, assigning them manually, and working through an endless queue. But as the complexity of IT environments grows and client expectations rise, that model no longer scales.

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| 8 min read

State of Backup Report for MSPs by MSP360 2025

While services around data protection should be a staple for every MSP, the latest State of Backup Report for MSPs highlights that there remain significant opportunities for MSPs to add, augment, extend, and fine-tune managed backup and recovery-related services based on client requirements and in t

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| 7 min read

Top SaaS Data Protection Challenges of 2026

Organizations face greater risk as they rely more on cloud and SaaS apps without adequate backup and recovery solutions. The top SaaS data protection challenges of 2026 revolve around the loss of a traditional security perimeter. As businesses integrate "

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| 4 min read

MSP360 Backup for Proxmox: FAQ

This FAQ answers common questions about MSP360 Backup for Proxmox Private Beta, including installation, configuration, supported features, and current limitations.

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| 1 min read

MSP360 Backup for Proxmox: Closed Beta

We 've been hearing more and more from customers about Proxmox, and we’re seeing a clear shift as MSPs and IT teams move their virtualization workloads to the platform. Over the past few months, we’ve been working

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| 2 min read

What’s New in MSP360 Managed Backup 8.9

We’re excited to introduce the new release of MSP360 Managed Backup with the new RMM smart filtering for logged-in users search and an ability to request a product demo directly from the web console. These updates significantly streamline the way you and your team work inside MSP360.

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| 10 min read

Free RMM Tools: MSP360 RMM Community Edition for New MSPs

MSP360 has introduced the RMM Community Edition for businesses looking to acquire affordable tools for remote monitoring and management (RMM). Recognizing this hurdle, MSP360 has introduced the RMM Community Edition, a fully-featured RMM solution offered at no cost specifically for MSPs.

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| 9 min read

Guide for Microsoft 365 Users on How to Back Up Microsoft Teams

This article explains that multiple viable approaches are available for on how to backup Microsoft Teams. It also offers guidance on best practices for maximizing the efficiency, security, and reliability of Microsoft Teams data protection.

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| 2 min read

Introducing MSP360 Managed Backup 8.8

We’re excited to announce the latest release of MSP360 Managed Backup, featuring major updates to the Storage Usage report, more advanced audit log notifications, enhanced login security, and easy access to documentation directly within the console.

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| 9 min read

How to Back Up SharePoint: A Complete Guide for IT Admins and MSPs

Read on for guidance on how to back up SharePoint sites, including both SharePoint Online and on-prem. Below, we explore multiple SharePoint backup options, including built-in data protection features as well as third-party tools. We also explain best practices for

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| 7 min read

How to Backup Files – A Complete Guide

It is difficult to imagine a business without any data stored in digital form and not having a solid plan on how to backup files. Commercial information, financial records, clients’ private data, their orders, etc. – all this data is kept on computers or in the cloud and has to be backed up regularl

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