Traditionally, MSPs have leveraged commodity solution types that include antivirus, endpoint protection, as well as endpoint detection and response. But a new method of protection has entered the market that is worth discussing as a viable – and more effective – replacement to protect endpoints: Deep Learning. Discover the benefits of adopting the deep learning technology to protect your endpoints. Continue reading
New-User Checklist for MSPs
Every time your client has a new employee, there are many things to do to properly set the things up for them. Therefore, it is very helpful for an MSP to have a checklist of all the things you need to do when onboarding a new user to ensure you don’t miss anything. Continue reading
ITIL Incident and Problem Management Checklist
Download this ITIL Incident and Problem Management Checklist to get an example of ITIL guidance in the context of the Incident Management, Request for Change template, and Post Implementation Review template applicable for Problem Management life cycle.
Client Offboarding Checklist for MSPs
Download the MSP's client offboarding checklist to streamline your offboarding procedure and reduce your organization's risks. The pack includes a ready-to-print PDF file and an Excel file to help you create a customizable checklist for your MSP. Continue reading
How to Remotely Manage IIS Web Server Using PowerShell
Download this guide to automate repeatable IIS server related duties with PowerShell scripts and accomplish tasks faster and more efficiently. Continue reading
MSP Sales Pitch: 6 Tips from a Real MSP
With the tips from this guide, you’ll be able to create a dedicated sales pitch that will keep prospects engaged and your sales team focused on the task at hand. Continue reading
How to Transform Your MSP Operations for Bigger Customers
Explore tips on enhancing MSP operations when working with bigger customers, including standardizing operations and service stack, systematizing documentation, and implementing ITSM and ITIL frameworks.
4 Essential MSP Business KPIs to Track
Download our free guide to learn more about basic principles behind developing KPIs, and suitable key indicators for monitoring your managed IT business. Continue reading
6 Ways MSP360 Will Help You Grow Your MSP Business
MSP360 Platform was designed with the MSP needs in mind. Learn about six features and solutions that will help you increase your monthly recurring revenue, including: centralized management, bring-your-own storage approach, flexible pricing, 24/7/365 support, and more.
Marketing Toolkit for Selling Cloud Services
Download this set of marketing assets to deliver the best value to customers and optimize their business's operating costs with cloud services. All templates are white-label, so you can brand them with your logo and add any company information you need.
MSP Marketing Templates for Selling Microsoft 365
Download white-label marketing templates that you can use to demonstrate the value of your Microsoft 365 offering to your prospective customers. The pack includes a 1-page promo brochure (PDF and AI), sales presentation (PPTX), and email template (HTML and TXT). Continue reading
Guide to Network Racks and Termination Points
In this free guide, we offer tips and practices for keeping your networks clean and well-organized, including effective labeling practices (both at networks and termination points), determining appropriate sizing for your network, tips on standard network sizing, network cooling and heating practices, and more. Continue reading