Managing projects efficiently and effectively is essential for any managed service provider. A properly managed project will set the great MSPs apart from the rest. This standard operating procedure for managing projects will walk you through each phase, from beginning
Read ArticleCOVID-19 is upon us. As an MSP, you are likely to find that many of your customers are working from home. Many of your employees may be doing the same. Explore tips for keeping both your own MSP business and your clients’ businesses operating smoothly during the mass transition to remote work.
Read ArticleDetails and specifics are too important for you to just wing it, especially when you’re dealing with long lists of configurations, server names, and other easily-forgotten information. That is the reason why SOPs are so popular and well-supported in the MSP community.
Read ArticleBuilding security awareness can be as complicated as it is rewarding. End-users are the most targeted resource within a company, but they are also the first line of defense. Often, employee security awareness can be the difference between a failed attack attempt and a security breach.
Read ArticleOne of the primary tasks of any Office 365 administrator is managing user accounts, licenses, and groups. Sometimes it gets easier to perform these tasks in the Microsoft 365 admin center, but other tasks are much quicker and easier to do with PowerShell.
Read ArticleBacking up data regularly is one of the most important things you can do to protect against a ransomware attack. With backups, you have a “clean” copy of your data that you can use to restore operations in the event that ransomware takes control of production systems.
Read ArticleA network is a lot like a community. Both a network and a community are made up of hosts. In a community, we’re talking about homes and other buildings; in a network, it’s PCs, servers, and other devices.
Read ArticleBy the very nature of the potential disruptions that require backups, the business of backups is anything but predictable – you’re creating backups because you don’t know which system will crash, which data will be accidentally deleted, or which
Read ArticleData losses can happen at any time. The only way to protect your customers’ sensitive data fully is to provide them with comprehensive backup and recovery plans. In this guide, we offer tips and best practices to help MSPs decide where to store backup data and how to tailor backup plans to different
Read ArticleIf you’re new to the game, ransomware is a form of malware that encrypts anything from specific files up to, and including, entire systems – holding them for ransom (usually paid in Bitcoin).
Read ArticleBecause Managed Service Providers typically hold sensitive data for a large number of clients, they are becoming a major target for cyberattacks. Instead of an attack targeted at a single company, if a hacker manages to compromise the systems of
Read Article