Remote access tools serve many useful purposes. But they can also create security risks. In fact, over 90 percent of successful ransomware attacks were facilitated by exploits to RDP, one of the most common protocols used by remote access tools.
Read ArticleAt MSP360 we know that there are never too many marketing templates, especially when it comes to selling backup. Therefore, we have prepared one more set of assets for selling Backup-as-a-Service. Download them for free, put your company logo and
Read ArticleThere are two key reasons any new service should be considered by an MSP: it’s needed by your customer, and you generate a profit providing it. The first is critical — without customer needs, you are offering a solution looking for a problem.
Read ArticleThe MSP360 Connect is much more than just connecting to remote locations. Regardless of whether you are an experienced user or just starting to use this tool, the tips described here will help you get the most out of working with the software. Explore your full potential with this quick start guide.
Read ArticleIt is often safer and cheaper to store client backup data in the cloud. The market is full of various solutions for this. In fact, there are so many cloud storage options that you sometimes cannot easily determine which solution
Read Articleyou want to grow your MSP business (and keep it growing), effective sales and marketing are critical. That’s why successful MSPs need to familiarize themselves with sales strategies that work by delivering the greatest payoff for the least investment of time and resources.
Read ArticleIf your MSP business is good at what it does, then expect growth to come naturally. And while that would be a great thing overall, increased growth also happens to attract its fair share of challenges. Now, at the center
Read ArticleIf you are an MSP or IT service provider who serves healthcare clients, then you know you need to comply with HIPAA (the Health Insurance Portability and Accountability Act). Understanding its requirements, however, can be challenging.
Read ArticleOnboarding can become the starting point of the long-lasting relationship or for the eventual loss of the client. It is a cornerstone of working with the new client, where you show how well-structured and organized your company and processes are.
Read ArticleFor the common Windows user or even some Windows administrators, Linux often seems like a scary, foreign beast. But it doesn’t have to be. It’s true that Linux does things differently from Windows in many respects, but once
Read ArticleStarting a managed service provider business is hard work, and it requires careful planning to be carried out successfully. It can be tempting to dive right in and start offering technical services; after all, that’s what you know best
Read Article