Sauvegardez-Vous Solutions Shifts to Cloud Backup with MSP360

“I couldn’t resist laughing when a client told me that he already has a backup — a copy of his hard drive to another. It was high time we introduced cloud backup to small businesses and made money on it.” -- Jean-Sébastien St-Amour, IT Director of Sauvegardez-Vous Solutions Technologiques

Business Challenge

As a small IT company based in a French-speaking part of Canada, Sauvegardez-Vous Solutions Technologiques has decided to add a cloud backup service to their portfolio just recently. “When I heard that our customers only do local backups, I was shocked. I couldn’t resist laughing when a client told me that he already has a backup — a copy of his hard drive to another”, Jean-Sébastien St-Amour, IT Director of Sauvegardez-Vous Solutions Technologiques told MSP360.

[perfectpullquote align="full" bordertop="false" cite="" link="" color="" class="" size=""]“It was clear for us that to have a perfect backup, you need to keep the data outside of the primary site, not on the same computer and not on a tape left in a fire safe. Fire can ruin everything”.[/perfectpullquote]

Sauvegardez-Vous Solutions Technologiques decided that they can not leave it that way. “It was high time we introduced cloud backup to small businesses and made money on it”, Jean-Sébastien St-Amour said. The company has started its search for a suitable cloud backup solution.

The biggest challenge that Sauvegardez-Vous Solutions Technologiques faced was to find a reliable product that could be rebranded and support the French language. “We can only sell software in French, it’s a law in Québec,” IT Director of the company commented. “And we only accept perfectly working software, because our main focus is on the quality of service. We had a difficult task.”

Another important criterion that Sauvegardez-Vous Solutions Technologiques had was an affordable price of a solution. The company serves to really small businesses like a car garage or a drug store. “They couldn’t believe that it can be inexpensive to keep data in the cloud. We wanted to prove it to them,” St-Amour added. The company considered Vembu StoreGrid and Ahsay. None of them appeared to be a suitable solution. “Vembu was bugging, and Ahsay simply didn’t meet the needs of the company.”

Solution

With MSP360 Managed Backup, Sauvegardez-Vous solutions technologiques finally managed to achieve the goals they set.

[perfectpullquote align="full" bordertop="false" cite="" link="" color="" class="" size=""]“The first thing that we noticed was a high quality of coding. No bugging software at each step like it was with StoreGrid of Vembu”.[/perfectpullquote]

The company was also able to easily change the language of the product to French and rebrand the solution.

Jean-Sébastien St-Amour also highlighted the following features that his company mostly benefits from:

• Affordable price for an enterprise-grade solution. “The reliable backup solution by MSP360 met the price expectations of our clients while still offering an enterprise-grade backup service. That is a fantastic deal.”
• Cloud storage provider of a client’s choice. “MSP360 gives you an option to use a cloud provider of your choice. I back up data directly to Amazon S3, one of the most reliable cloud storage. I trust them and I like their pricing.”
• Monitoring and notifications. “I can’t live without them. I check backups on the web control panel every day. This is my major advantage,” St-Amour commented.
• Excellent work by the support team. “In the beginning, I asked a lot of questions to understand the product and their support team was helpful. They also always take my suggestions to enhance the solution and I already see some of them implemented.”

Conclusion

A Québec based IT service company was looking for a reliable and affordable cloud backup solution that will introduce cloud to small businesses. After considering several products by Vembu and Ahsay, Jean-Sébastien St-Amour, IT Director of Sauvegardez-Vous Solutions Technologiques opted for MSP360 Managed Backup. St-Amour highlights the impressive quality of the software, as well as its efficient working support team. MSP360’s solution offers monitoring and remote management features that Sauvegardez-Vous Solutions Technologiques benefits from.

Most important is that the backup solution allows the company to choose Amazon S3 for their cloud storage. “MSP360 Managed Backup is a robust software. I rebranded it, changed its interface language to French and now it is one of the best services in my portfolio that will attract new clients,” IT Director of Sauvegardez-Vous Solutions Technologiques said.