Ben Peterson from Resolve IT decided 8 years ago to move back to his hometown and start his own MSP Business. During this episode, we cover topics such as building trust with break-fix customers to move them to monthly recurring revenue (MRR),
Read ArticleIn this episode, we interview Jack Mortell who is EVP of Sales and Partners at Stratx IT solutions in New York. Statx has about 60 employees and focuses about 90% on the healthcare market. With Jack’s background in sales,
Read ArticleIn this episode, Doug interviews Ryan Day from ITR America. ITR is not an MSP company but a seller/supplier of parts for heavy equipment. Ryan had to transition ITR from a disparate IT operation to one that operates like
Read ArticleThis week we are running a shorter episode of MSP Voice – only Best of Reddit and the most interesting from the web.
Read ArticleJames is the CEO of Benchmark 365, a private label helpdesk for Managed Service Providers. James is also the owner of I Know IT, an MSP he started in Sydney, Australia in 2003. In this episode, we discuss James’ experiences and also spend a good amount of time discussing the pricing of services.
Read ArticleIn this episode of MSP Voice, we are joined by Stuart Blumenthal from MicroAccounting. MicroAccounting originates from Dallas and does accounting software, hosting and support and has over 700 clients. We will also be discussing the best of Reddit from the previous week, check out the links below.
Read ArticleIn the 8th episode of MSP Voice, we are joined by Kevin Bissinger from Dentek Systems, Inc. Dentek Systems, Inc. (DSI) was founded in Richardson, Texas circa 2002 as a turnkey Information Technology and Audio/Video solutions provider. They offer an array of services and support for new and existing
Read ArticleIn this episode of MSP Voice, we are joined by Jeff Huber from Five Nines Tech, California. Jeff has been in the industry for over 30 years since he was 19. He says that despite the lack of entrepreneurial spirit
Read ArticleKenny Grayson is the owner of Grayson Data Services in Louisiana. Kenny has a typical managed services business but also does application development for his customers. He doesn’t recommend mixing the two unless you have a firm background in app dev but the combination works well for him.
Read ArticleMichael Wayland is a managing director in Byte-Werx, Houston. He has a BBA from the University of Houston in Marketing and MBA in Enterprise Resource Planning and Logistics from Lamar University. He likes reading, video-games, Slack and is our guest on the 5th episode of MSP Voice. Tune in!
Read ArticleCurrently working as a Technical Architect at the UK based VAR, Chess ICT. Focusing on both pre-sales design a post-sales implementation, finding himself working most days in the virtualization field. Also a general geek with a passion for technology as
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