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Denis G

| 1 min read

Guide to Sales Funnel and Sales Operations for MSPs

you want to grow your MSP business (and keep it growing), effective sales and marketing are critical. That’s why successful MSPs need to familiarize themselves with sales strategies that work by delivering the greatest payoff for the least investment of time and resources.

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| 1 min read

MSP Sales Team Management Guide

If your MSP business is good at what it does, then expect growth to come naturally. And while that would be a great thing overall, increased growth also happens to attract its fair share of challenges. Now, at the center

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| 7 min read

MSP Sales Compensation Plans – The Catalysts of More Revenue

MSPs find it challenging to implement balanced compensation plans for their sales teams. New business is tough to come by, prospects are hard to convince, and then there’s the problem of ‘demotivated sales team.’

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| 1 min read

Guide to MS Exchange Circular Logging

The whitepaper introduces you to the circular logging on MS Exchange Server. It explains what circular logging is all about, and outlines the processes of enabling and disabling circular logging on Microsoft Exchange Servers editions 2003-2016. You’ll also get pointers on the possible issues you may

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| 1 min read

AWS Database Services: RDS vs Redshift vs DynamoDB vs SimpleDB

Once considered as a “fun gimmick” cloud database platforms have become massively popular in any production environment – whether SMB or enterprise. Amongst the reasons for their popularity are high accessibility and security, as well as dynamic flexibility. You don’t even have to worry about mainte

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| 1 min read

Guide to HIPAA Compliant Cloud Backup

If you are an MSP or IT service provider who serves healthcare clients, then you know you need to comply with HIPAA (the Health Insurance Portability and Accountability Act). Understanding its requirements, however, can be challenging.

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| 4 min read

The Benefits of Remote Support

Remote access tools have brought a world of benefits to network administrators, managed service providers, and end-users. In this article, we take a look at benefits of remote support, and offer tips on how MSPs can get the most out of them.

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| 3 min read

Richard Tubb: Why You Should Standardise Your MSP Offer

Before I ran my own Managed Service Provider (MSP) business, I worked in corporate IT. I worked for some large organizations like Ernst & Young, GE Capital, and the NHS. One lesson I learned in these corporate environments was the value of standardization and scalability.

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| 1 min read

Everything You Need To Know About MSP Packaging and Pricing

How you package and price your support offering is the most important decision most IT providers will make. Learn the best practices that will ensure you get it right and keep your monthly recurring revenue growing.

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| 1 min read

Smart Guide to Amazon S3 Glacier

So, you’ve found out that Amazon S3 Glacier is the cheapest storage solution on the market and want to migrate your workloads there? Don’t be in a hurry, though. Amazon Web Services has indeed created one of the cheapest solutions available, but it has its tricks.

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| 1 min read

Backing Up To The Cloud Is Easier and More Profitable Than You Think

Are you making enough money by providing backup? Are you tired of maintaining expensive on-premises hardware just to provide backup? Moving your customer’s backups to the cloud may be the solution. This webinar will explore how MSP360 SaaS-based solution can provide you the ultimate in flexibility a

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