Automation tools have changed the managed service provider landscape forever. These tools have made it possible for network administrators to do what they never thought possible previously. This includes pushing out settings changes and sending updates to hundreds or thousands
Read ArticleDo you struggle with how to market your MSP services? Have you tried Facebook ads and Google Adwords and ended up just wasting money? Do you feel like you’re spinning your wheels when it comes to marketing? There’s
Read ArticleIf you’re like many MSPs, you’re most familiar with the Microsoft Windows ecosystem. You know the ins -and -outs of Windows workstations and servers. You’re an expert in PowerShell, Active Directory and other critical Windows tools.
Read ArticleBackup is one of the most important practices for any business and should be approached with care and attention to detail. Your choice of retention and scheduling scenarios should be based on your business needs. In this article we’ll talk about essential retention considerations and assets which wi
Read ArticleIf you think ransomware works in the same way as other types of cyberattacks, you may be overlooking important steps for protecting against it. This article provides an overview of defending yourself against ransomware by assessing the current state of
Read ArticleDecember 2019 has witnessed three major ransomware attacks on MSPs and service providers (and we're only halfway through the month!). The data of more than 100 dentistry practices was encrypted via an attack on an MSP, one of
Read ArticleThe dark web doesn’t have to be a foreign concept to your clients. Look at it as an opportunity to provide additional value to them through your own dark web monitoring services. Unlike other services MSPs provide, dark web monitoring is still in its infancy, so differentiate your offering today.
Read ArticleData losses can happen at any time. The only way to protect your customers’ sensitive data fully is to provide them with comprehensive backup and recovery plans. In this guide, we offer tips and best practices to help MSPs decide where to store backup data and how to tailor backup plans to different
Read ArticleIf you find that your Windows security components are suddenly turned off, that might be the first sign of a ransomware attack. On the other hand, these components could simply have been turned off by a user who wanted to stop annoying updates or antivirus messages. Even that, however, opens a gate
Read ArticleAs cybercriminals target MSPs more often it’s critical to be totally prepared and know what to do (or what not) when a ransomware attack happens. Typically, the only answer to a ransomware attack was a solid backup (assuming it
Read ArticleClear internal documentation helps managed service providers to offer a consistent level of support to their clients. It is a baseline for team education and new-employee onboarding. It also helps to ensure the same high standards across your company.
Read Article