Traditionally, MSPs have leveraged commodity solution types that include antivirus, endpoint protection, as well as endpoint detection and response. But a new method of protection has entered the market that is worth discussing as a viable – and more effective – replacement to protect endpoints: Deep Learning. Discover the benefits of adopting the deep learning technology to protect your endpoints. Continue reading
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Moving Clients Back On-Premises: Guide for MSPs
If you support companies whose employees worked from home during the coronavirus pandemic, you may now find yourself helping those companies to move their employees back to the office. To make this transition smoothly and securely, MSPs must address a variety of factors. Continue reading
Guide to MSP Job Interview: 20 Key Questions to Ask
When it comes to those conducting the interviews, information on how to behave, which questions to ask and so on is more difficult to find. Business owners in the MSP space come from technical backgrounds, and have little formal experience in areas such as HR. As a result, they may struggle to conduct effective interviews. To help MSPs avoid these outcomes, this white paper offers guidance on how to conduct effective job interviews in the managed services industry.
3 Reasons To Pick a Storage Agnostic Backup and DR Vendor
Many backup and disaster recovery (BDR) vendors in the market host backups in their own clouds. While this doesn’t sound like a big deal, it can be, especially when considering pricing, feature set, and security. Continue reading
Business Continuity Essentials: RTO, RPO and More
Learn more about the essentials of business continuity for companies, including a definition and key concepts, difference between business continuity and disaster recovery planning, measurable metrics in business continuity, including RTO, RPO and cost of downtime.
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The MSP’s Guide to Clients’ Personal Device Management
The shift to working from home that many companies have undergone in response to the coronavirus crisis has created a variety of challenges for MSPs who manage these companies’ IT networks. Among them is the sudden entry of personal devices into business networks. When employees began working from home, many started using personal devices for business operations. Continue reading
IT Security Assessment Checklist
Download this IT Security Assessment Checklist to assess vulnerabilities and threats, network security, workspace and equipment security, documentation, and more.
Responding to Data Breach: Guide for MSPs
For modern companies, data breaches are almost inevitable. That said, you should create a flexible and robust data breach response plan that will allow you to prepare for the unexpected and respond to it promptly, thus minimizing the effect on your client’s operations.
4 Tactics for MSPs to Survive and Thrive During the Crisis
Following these four steps will keep your MSP business going during the crisis. They will not only help you to survive this unfortunate pandemic but to come out stronger on the other side. Continue reading
Boost Your MSP Business During COVID-19
This whitepaper discusses specific technologies and methodologies that MSPs can adopt to ensure that their clients’ day-to-day needs are met, as well as to future-proof their businesses and operations against whatever comes next as the world adapts to post-pandemic realities. Continue reading
Marketing Toolkit for Selling Disaster Recovery
Download the set of free marketing materials created to help MSPs to sell Disaster Recovery. All templates are white-label, so you can brand them with your logo and add any company information you need.
Working From Home 101: Terminal Services Guide
For decades now, businesses have chosen to use terminal servers for employee client-side access to their data. With the rise of cloud computing, managed service providers have a number of new ways to put a different spin on this traditional solution.
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