Every sales process runs into objections from prospects, so you need to be ready to address a variety of questions and concerns. In this free whitepaper, David Galiata, an MSP sales representative, overviews some common MSP sales objections and shows how MSPs can deal with them.
Read ArticleThere are two main ingredients for building a successful managed backup service: a reliable backup software platform and a flexible, cost-effective backup storage solution. Read our guide to find out how MSP360 Managed Backup and Wasabi Hot Cloud Storage can help you build a reliable and profitable
Read ArticleA picture is worth 1,000 words, but when it comes to pictures that represent your MSP, they are worth so much more than that. Here is the package of 17 MSP marketing graphics that you can brand with your logo and use to promote your services in social media, paid advertising, email, and other channe
Read ArticleDesign your MSP sales pitch with free white-label professionally designed marketing brochure, presentation, and email templates you can personalize with your logo, information, and contact details.
Read ArticleYour client’s employee leaving? So, what should you as an MSP do when an employee is terminated? Your specific tasks will vary according to your client’s business, of course. But here’s a general checklist to help guide you.
Read ArticleEvery time your client has a new employee, there are many things to do to properly set the things up for them. Therefore, it is very helpful for an MSP to have a checklist of all the things you need to do when onboarding a new user to ensure you don’t miss anything.
Read ArticleDownload this ITIL Incident and Problem Management Checklist to get an example of ITIL guidance in the context of the Incident Management, Request for Change template, and Post Implementation Review template applicable for Problem Management life cycle.
Read ArticleDownload the MSP’s client offboarding checklist to streamline your offboarding procedure and reduce your organization’s risks. The pack includes a ready-to-print PDF file and an Excel file to help you create a customizable checklist for your MSP.
Read ArticleWith the tips from this guide, you’ll be able to create a dedicated sales pitch that will keep prospects engaged and your sales team focused on the task at hand.
Read ArticleExplore tips on enhancing MSP operations when working with bigger customers, including standardizing operations and service stack, systematizing documentation, and implementing ITSM and ITIL frameworks.
Read ArticleDownload our free guide to learn more about basic principles behind developing KPIs, and suitable key indicators for monitoring your managed IT business.
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