Traditionally, MSPs have leveraged commodity solution types that include antivirus, endpoint protection, as well as endpoint detection and response. But a new method of protection has entered the market that is worth discussing as a viable – and more effective – replacement to protect endpoints: Deep Learning. Discover the benefits of adopting the deep learning technology to protect your endpoints. Continue reading
Guide to HIPAA Compliant Cloud Backup
If you are an MSP or IT service provider who serves healthcare clients, then you know you need to comply with HIPAA (the Health Insurance Portability and Accountability Act). Understanding its requirements, however, can be challenging.
Smart Guide to Amazon S3 Glacier
So, you've found out that Amazon S3 Glacier is the cheapest storage solution on the market and want to migrate your workloads there? Don't be in a hurry, though. Amazon Web Services has indeed created one of the cheapest solutions available, but it has its tricks.
MSP’s Client Onboarding Guide
Onboarding can become the starting point of the long-lasting relationship or for the eventual loss of the client. It is a cornerstone of working with the new client, where you show how well-structured and organized your company and processes are. This whitepaper consists of best onboarding practices and a checklist which can be the baseline for your future procedures or can help you to review the existing ones.
Linux Server Backup Guide
Backing up Linux servers is crucial if you want to be protected against unexpected failures or data loss. The approach you take to Linux server backups will vary depending on which kind of Linux server you have an what it is used for.
Linux Management Best Practices
For the common Windows user or even some Windows administrators, Linux often seems like a scary, foreign beast. But it doesn’t have to be. It’s true that Linux does things differently from Windows in many respects, but once you start to wrap your mind around how Linux works, mastering it is much less difficult than you might think.
Guide to Starting a Managed Service Provider Business
Starting a managed service provider business is hard work, and it requires careful planning to be carried out successfully. It can be tempting to dive right in and start offering technical services; after all, that’s what you know best if you have worked in IT before. However, it’s critical to ensure that you start your MSP business properly by defining your offerings effectively, establishing an appropriate pricing strategy, setting up the right workspace and starting off on the right foot with your first clients.
Guide to Backup-as-a-Service in 3 Steps
Offering managed data backups is a great way to add a steady revenue stream to your managed IT business. But to be efficient, your Backup-as-a-Service (BaaS) offering must be designed to meet customer needs reliably. If you are just copying your customer data to backup disks randomly, without carefully planning your overall backup strategy, you are unlikely to succeed in offering BaaS.
Conversational Cloud Backups for MSPs
Are you thinking of ways to increase your recurring revenue? Then you need to think not only about the remote monitoring and management and need to put additional value to your offering for your existing customers and new prospects. Continue reading
Guide to Building a Local Storage for Your Customers
Today, local storage can feel old-fashioned. As more and more applications and workloads have migrated to the cloud over the past decade, you might think that the cloud is the only storage location you need for data backup, too. But that’s not true.
MSP’s Marketing Templates for Selling Backup
When starting an MSP, it’s always a pain to create marketing assets to promote your services. It’s time-consuming and IT-professionals typically have more urgent tasks on their to-do list.
We did this for you and created marketing templates for managed backup promotion. All templates are white-label, so you can brand them with your logo and add any company information you need.
Assets for MSPs to Protect Customers from Phishing
Phishing attacks remain one of the most dangerous types of cyber attacks today -- due to their constant evolution, as hackers develop new types of phishing attacks and ways to evade anti-phishing tools. That is why it’s critical to have a well-planned anti-phishing strategy in place for preventing phishing attacks against the users that you support.