you want to grow your MSP business (and keep it growing), effective sales and marketing are critical. That’s why successful MSPs need to familiarize themselves with sales strategies that work by delivering the greatest payoff for the least investment of time and resources. Continue reading
If your MSP business is good at what it does, then expect growth to come naturally. And while that would be a great thing overall, increased growth also happens to attract its fair share of challenges. Now, at the center of the whole expansion process is sales. Every growing MSP company ultimately reaches that point where a dedicated sales department becomes a necessity. Continue reading
The whitepaper introduces you to the circular logging on MS Exchange Server. It explains what circular logging is all about, and outlines the processes of enabling and disabling circular logging on Microsoft Exchange Servers editions 2003-2016. You’ll also get pointers on the possible issues you may encounter when it comes to circular logging. Continue reading
Once considered as a “fun gimmick” cloud database platforms have become massively popular in any production environment - whether SMB or enterprise. Amongst the reasons for their popularity are high accessibility and security, as well as dynamic flexibility. You don’t even have to worry about maintenance, hardware, patching, and scaling. Continue reading
Cloud storage market is well saturated. Though, the choice is typically spread between the 3 of the biggest cloud-services companies in the world - Amazon Web Services, Microsoft Azure and Google Cloud.
Onboarding can become the starting point of the long-lasting relationship or for the eventual loss of the client. It is a cornerstone of working with the new client, where you show how well-structured and organized your company and processes are. This whitepaper consists of best onboarding practices and a checklist which can be the baseline for your future procedures or can help you to review the existing ones. Continue reading
So, you've found out that Amazon S3 Glacier is the cheapest storage solution on the market and want to migrate your workloads there? Don't be in a hurry, though. Amazon Web Services has indeed created one of the cheapest solutions available, but it has its tricks. Continue reading
For the common Windows user or even some Windows administrators, Linux often seems like a scary, foreign beast. But it doesn’t have to be. It’s true that Linux does things differently from Windows in many respects, but once you start to wrap your mind around how Linux works, mastering it is much less difficult than you might think. Continue reading
Setting prices for managed backup services is a difficult task. There are many factors to weigh and variables to consider, such as whether you should discount for archival storage tiers and whether to include disaster recovery services as part of managed backup pricing.
To help MSPs set proper prices for managed backup services we've prepared this guide.
Starting a managed service provider business is hard work, and it requires careful planning to be carried out successfully. It can be tempting to dive right in and start offering technical services; after all, that’s what you know best if you have worked in IT before. However, it’s critical to ensure that you start your MSP business properly by defining your offerings effectively, establishing an appropriate pricing strategy, setting up the right workspace and starting off on the right foot with your first clients.