To meet the demands of an evolving customer base, more and more businesses are leveraging IT to maximize operational effectiveness and deliver products and services efficiently to their customer base. As such, they look for MSPs to help them solve the challenges of running an agile organization in today’s competitive business landscape. Continue reading
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OS Hardening vs. Data Protection: Why You Need Both
Amazon S3 Security In-Depth Part 1
Varying Tiers in the MSP Help Desk – Building Your Support System
Compare Cloud Storage Prices in Amazon S3, Microsoft Azure and Google Cloud
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MSPs: Selling the Cake vs. Selling the Ingredients
Managed service providers encounter numerous challenges regularly. From business development and MSP marketing to IT automation and staff, business managers and owners must do it all. But one of the biggest debates brewing on the MSP front for the last couple of years is about the choice of selling MSP packages as a whole or the base and add-ons separately. Continue reading
PowerShell Remote Alerts for Firewall
December 2019 has witnessed three major ransomware attacks on MSPs and service providers (and we're only halfway through the month!). The data of more than 100 dentistry practices was encrypted via an attack on an MSP, one of the biggest US data centers provider was hit and the data of several non profit organizations was encrypted with ransom demands of around $500,000.
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What Dark Web Monitoring Means for MSPs
The dark web doesn’t have to be a foreign concept to your clients. Look at it as an opportunity to provide additional value to them through your own dark web monitoring services. Unlike other services MSPs provide, dark web monitoring is still in its infancy, so differentiate your offering today. Continue reading
MSP Voice Episode 70 – “Pricing and Packaging” with Nigel Moore
This week my guest is Nigel Moore with The Tech Tribe who joins us from Australia. Having been in the business since 2002, Nigel has an interesting story about how he came to own his own MSP in 2007. Continue reading
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Every week we deliver quality content about cloud storage, backups and security. Leave your email to get weekly and monthly digests
Backup Best Practices for MSPs
In this article, we offer tips and best practices to help MSPs plan a backup strategy, decide where to store backup data and how to tailor backup plans to different types of systems. Continue reading
Backup Infrastructure Safety Considerations for MSPs
Managing one server can be complicated enough, but what if you have multiple platforms to protect? Multi-server platforms are more common as we transition to an environment of highly distributed, cloud-based platforms. As we move further, multi-tenancy is becoming the new black when it comes to digital ecosystems. Continue reading
VM Backup Best Practices for MSPs
When it comes to data backup, it can be tempting to skip virtual machines. In many cases, virtual machines are hosted in the cloud or on high-end on-premises servers. These hosting environments have lower failure rates than other types of systems. Continue reading
MSP Voice Episode 69 – “Self Made” with Andrew Lassise
Andrew started off with a degree in finance in 2009. Unfortunately, because of the recession, he had to switch gears and focus on IT instead of finance. He found a position at a company doing break-fix remotely and then was approached by some friends about starting their own IT company. Continue reading
MSSP Is a Hard Nut. Think About the Alliance
According to the 2019 Cost of Cybercrime Study report by Accenture & Ponemon, the world economy is at risk of losing $US5.2 trillion globally over the next five years to cyber attacks. To avoid becoming a statistic in today’s dangerous cybersecurity landscape, more and more businesses are seeking ways to improve their security posture. Continue reading
AYCE Is a No Go For an Advanced Security Offering
For MSPs, pricing can mean the difference between signing on a new client or having potential leads check out the competition. Even when your service offerings are amazing, customers may pass due to pricing (that seems too low or too high). Continue reading
Database Backup Best Practices for MSPs
If you’re an MSP, backing up databases is a critical part of virtually every data backup and recovery plan that you provide to clients. It can also be a challenging part, because the approach required to back up databases differs in certain key respects from backing up other types of files. Continue reading
MSP Voice Episode 68 – “Clients, not Customers” with Thomas O’Brien
This week I welcome Thomas O’Brien with IDEOLITY to the show. Thomas is in the Kansas City area and has been in business since 1988. While it took Thomas and his partners about 3 years to settle on IT services, they have been going strong ever since. In 2008 they changed the name of the company to IDEOLITY to better reflect what they do and it’s also much shorter than the previous name. Continue reading