MSP360 RMM

RMM Software

Simplify IT operations with a feature-rich RMM solution offering centralized management, proactive monitoring, automation, built-in remote access and ticketing system, and more. MSP360 Remote Monitoring and Management lets you manage endpoints with no hidden fees and easily scales as your business grows.

RMM for Windows, macOS and Linux

MSP360 RMM is an all-in-one solution for MSPs and IT teams to monitor and manage Windows, macOS and Linux endpoints. Maintain visibility, improve security, and stay in control of your IT infrastructure.

Discover, monitor, and manage Windows endpoints with MSP360 RMM (Remote Monitoring and Management). Streamline patching, remote access, and automation for desktops and servers.

Get full visibility and control over your macOS endpoints with MSP360 RMM software. Handle patching and automation to keep macOS devices healthy and secure with minimal effort.

Monitor and manage Linux endpoints across multiple distributions with MSP360 RMM. Streamline patching and automation for desktops and servers.

RMM

+ Connect | Tickets | ConnectWise PSA | HaloPSA

From

$59.99

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Main Features:

Real-time endpoint performance monitoring
Wake-on-LAN and remote reboot
Customizable alerts and notifications
RMM API
Automated OS and software patching
Script library
Antivirus management
Built-in web-based remote access
Group action tasks
Built-in ticketing system

Support: 24/7/365 live technical support

Built for MSPs

Community Edition

MSP360 RMM Community Edition is a completely free, fully-featured remote monitoring and management solution built for MSPs, offering the complete RMM toolset free of charge, with usage limited to 50 endpoints.

Free RMM Software

Full RMM toolset
Get access to monitoring, patching, deployment, remote access, and alerting, with no feature caps
Scale as you need
Manage up to 50 endpoints, upgrade only when you need
Multiple admins allowed
Invite as many admins as you need, no user caps
No contract or card required
100% free RMM without any commitments
No time limits
Stay on the free version as long as you want
No hidden fees
Enjoy free RMM software with full access and no surprise charges

+ Connect | Tickets | ConnectWise PSA | HaloPSA

Limited support

MSP360 RMM Features

MSP360 RMM is a comprehensive remote monitoring and management software designed to empower MSPs and IT teams by providing secure and efficient IT infrastructure management.

Monitoring

Monitor the state and health of your network with ease. Receive real-time notifications about critical metrics like CPU and memory usage, available disk space, and more.

Configure Alert Notifications

Custom Alerts

Set custom alerts by selecting devices based on specified parameters such as tag, OS, ID, installed products, and more.

Learn about Monitoring & Alerts

Built-In Remote Access

Enjoy MSP360 Managed Connect at no additional cost. Remotely access Windows and macOS devices directly via a browser without extra fees.

Explore Built-in Remote Access

Software Deployment

Install and uninstall applications on multiple computers in a few clicks.

Learn about Software Deployment

Patch Management

Easily view and install OS updates across Windows, macOS and Linux endpoints. Install, update, and uninstall third-party applications from a single console with just a few clicks.

Manage Patches with MSP360 RMM

Group Action Tasks

Streamline your workflow by performing bulk actions like software installations, updates, or script executions across multiple devices. Run them on demand or use flexible scheduling options to fit your maintenance window.

See Automation & Bulk Actions

Script Library

Explore our extensive library of ready-to-use IT automation scripts for Windows and macOS devices, or add your own scripts to fit your specific needs.

Explore Script Library

Built-In Ticketing System

RMM alerts can create tickets automatically in the free built-in Ticketing System. Work with tickets in the same console you use to monitor and manage endpoints.

Explore MSP360 Tickets

Reporting

Set up and schedule automated reports to be delivered to designated email addresses.

Explore RMM Reporting

Antivirus Management

Check that the antivirus is running and up to date to ensure comprehensive protection.

Understand Antivirus Monitoring

SNMP Monitoring

Scan and list devices on a local network using SNMP V1, SNMP V2, or SNMP V3 protocols. Set up alerts for your SNMP devices to be aware if there are any issues.

Learn about SNMP Monitoring

Wake-on-LAN and Remote Reboot

Wake up and restart remote devices with the click of a button.

Learn how Wake-on-LAN Works

RMM API

Give external platforms direct read access to MSP360 RMM data. Build Grafana dashboards, feed BI reports, or connect systems that have no native integration.

Explore the MSP360 RMM API

Integrations with PSA Platforms

MSP360 RMM offers seamless integrations with leading PSA tools to help MSPs automate ticketing, streamline support workflows, and improve operational efficiency.

Read about HaloPSA Integration

Discover More About MSP360 RMM

Features Overview MSP360 RMM Datasheet Quick Start Guide

Getting Started with MSP360 RMM

Getting Started with Remote Monitoring and Management

Whitepaper

Make the Most of MSP360 RMM

This whitepaper outlines the key features of MSP360 RMM and their role in your IT strategy. It discusses how remote monitoring and management benefits MSPs, its value for in-house IT and business.

Download Guide

Product Interface

View Key Metrics and Alerts for Each Device

The RMM section shows you general information, such as the computer name, disk, CPU and memory usage, and warns you if you have any available updates for your operating system or antivirus, or event log issues.

Explore In-Depth Metrics and Options

To view more detailed information and actions you can apply remotely, click the diagram icon in front of the required computer, and a slide-in tab with available options will appear.

Get Notified About Critical System Changes

MSP360 RMM supports a wide range of alerts, including CPU and memory usage, used disk space, connection loss, software changes, and more. Create custom alert profiles by selecting devices based on specified parameters.

Quickly Connect to Remote Devices

Remotely access Windows and macOS devices directly via a browser without extra fees. Just click the Connect icon in front of the required computer or open the drop-down list next to it and select the preferred method of connection.

Built for MSPs

MSP Platform

MSP360 RMM is part of the essential MSP Platform.

MSP Platform is a solution designed for MSPs to centralize management of backup (including Microsoft 365 and Google Workspace), RMM, remote access and ticketing in a single console.

MSP360 RMM Integrations

MSP360 RMM connects to the tools you already run. Native integrations with leading PSA platforms enable automatic ticket creation, streamlined billing, and better SLA management, reducing manual effort and speeding up issue resolution.

Integration with ConnectWise PSA

MSP360 RMM integrates with ConnectWise PSA, enabling automated ticket creation based on RMM alerts, helping to accelerate incident resolution.

Integration with HaloPSA

MSP360 RMM integrates with HaloPSA to streamline remote support by allowing session launches directly from HaloPSA using MSP360 Connect.

Read about HaloPSA Integration

MSP360 RMM API

MSP360 RMM API lets you build your own integrations with external platforms. Bring RMM data to your existing dashboards like Grafana or SOC panels, wire it into your automation platform and let state changes do the triggering, or create custom reports.

If you’re ready to try MSP360 RMM API, here are the materials to help you get started:

Getting Started Guide Full Endpoint Reference (Swagger) MSP360 RMM API Implementation Scenarios Guide

MSP360 RMM in Review

4.5/5

4/5

4.5/5

4/5

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FAQ

How much does MSP360 RMM cost?

MSP360 RMM (Remote Monitoring and Management) is licensed per admin and includes unlimited endpoints. You can see prices for your environment here.

Which operating systems are supported?

MSP360 RMM is compatible with Windows, macOS, and Linux devices, enabling seamless remote management across diverse systems from a single console.

Can I pay monthly?

Yes, we offer monthly and annual billing. Choose monthly for flexibility or annual for cost savings with a discounted rate.

Is there a free trial available?

Absolutely! You can start your 15-day free trial of MSP360 RMM right here. This trial gives you full access to all the key features of MSP360 RMM, allowing you to explore its capabilities without any limitations.

How is MSP360 RMM different from other RMM solutions?

Unlike most RMM tools, MSP360 offers a fully functional free Community Edition for MSPs (up to 50 endpoints), with a seamless upgrade to the paid plan available to both MSPs and businesses.

What features are included in MSP360 RMM?

MSP360 RMM offers a comprehensive set of tools, including computer health monitoring, patch management, software deployment, built-in remote access software, alerting, reporting, and more.

What is an RMM software?

RMM, or Remote Monitoring and Management, is software that lets MSPs and internal IT teams monitor and manage endpoints, deploy patches and apps, and automate routine tasks. Learn more in our guide on what RMM is.

What are the benefits of RMM?

RMM shifts IT work from reactive to proactive: administrators get alerts before users report problems and handle patching, software deployment, and reboots across all endpoints from one place. For MSPs, this means higher technician utilization and the ability to support more clients without extra headcount.

How does RMM software work?

A lightweight agent runs on each endpoint and reports system data to a central console. From that console, administrators set alert profiles, run scripts, schedule patches, and trigger group actions, and the agent carries them out on the target machines.

Do I need RMM and PSA?

RMM covers the technical side of an MSP business (monitoring, patching, automation, remote access), while PSA covers the business side (ticketing, billing, SLA management). Most MSPs run both and connect them so RMM alerts create PSA tickets automatically. Read more in our article on whether you need RMM, PSA, or both.

Does MSP360 RMM have an API?

Yes. The MSP360 RMM API provides live access to endpoint performance data, so you can build custom dashboards in tools like Grafana, feed reporting systems, or connect platforms that have no native integration.

What is the MSP360 RMM Community Edition?

The Community Edition is a free version of MSP360 RMM available exclusively to MSPs. MSP360 free RMM software is fully featured and limited to 50 endpoints.

Is support included in the Community Edition?

Yes, the Community Edition includes limited support. MSPs can submit up to 2 support tickets per year. For 24/7 technical assistance and faster response times, upgrade to the paid plan.

What happens if I need to manage more than 50 endpoints?

To manage more than 50 endpoints, you will need to purchase additional licenses.