MSP Platform

MSP Platform

MSP360 Platform is a centralized, all-in-one IT management and data protection platform for MSPs, that combines MSP360 Managed Backup, MSP360 Managed Backup for Microsoft 365 and Google Workspace, MSP360 RMM, and MSP360 Managed Connect under one management console for MSPs.

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MSP Platform
Unified MSP management

Unified MSP management

The MSP360 Platform is a comprehensive IT management and data protection solution.
Tailored for service providers and IT teams, the platform offers centralized control over backups, including Microsoft 365 and Google Workspace, along with secure remote access and management, all through a single web console.

Centralized Management for MSP360 Products

Centralize IT management with a single pane of glass for all products and platforms - everything you need is displayed on a unified dashboard with customizable widgets.

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Managed Backup (BaaS)

MSP360 Managed Backup is a secure, scalable, and cost-effective backup solution that eliminates vendor lock-in, reduces maintenance time, and provides seamless multi-tenant management for large-scale IT environments.

Managed Backup for Microsoft 365 and Google Workspace

MSP360 Managed Backup provides cloud-to-cloud protection for Microsoft 365 and Google Workspace, with centralized management for all key components.

Remote Monitoring and Management

Optimize IT operations with an RMM solution that offers per-admin pricing, unlimited endpoints, powerful automation, and proactive monitoring.

Managed Connect

Securely access and control remote devices and servers with MSP360 Connect, a reliable remote desktop software. Enjoy high-speed, stable connections and take advantage of the rich feature set.

Multi-tenancy and scalability

Save time and maintain visibility across all endpoints by grouping companies, applying bulk actions, and generating targeted reports.

Pay-as-you-go

MSP360 offers a flexible, commitment-free licensing model, giving MSPs and IT teams cost-effective solutions without long-term vendor lock-in. Choose monthly or annual pricing to suit your needs.

Security is a priority

MSP360 Platform provides strong encryption, access controls, audit logging, and customizable retention to meet compliance needs.

Automation with API

MSP360 Platform provides advanced users and system administrators with powerful automation and scripting capabilities. Automate routine IT tasks, reduce manual intervention, and focus on strategic initiatives.

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MSP360 is designed for MSPs and businesses that manage multiple computers, and it offers a centralized online console for managing multiple backups, along with robust client software.

— Jon L. Jacobi, PCWorld

Book a Demo

During the personal demo you will see MSP360 products in action. To give you a better understanding of what value it can bring to your business during the demo session you will:

  • Learn how to get started with the service
  • See how to schedule and run backups
  • Understand how to remotely manage and monitor end-user's backups
  • Get all your questions addressed
Book a Demo

MSP Platform Features

MSP360 Platform is a multi-product feature-rich solution that is tailored for MSPs and businesses.

Web Console

MSP360 Platform enhances visibility and transparency with a single pane of glass for all products and platforms - monitor and manage everything you need under a centralized web console.

Backup-as-a-Service

MSPs can leverage the MSP360 Platform to provide backup-as-a-service, with MSP360 managing updates, security, monitoring, and maintenance for streamlined service delivery.

Remote Monitoring and Management

The MSP360 (RMM) solution boosts MSP efficiency through proactive system monitoring and management, helping them work faster and scale effectively.

Remote Connection for Troubleshooting

Remote troubleshooting allows MSPs and IT teams to quickly fix issues without onsite visits, reducing downtime and supporting hybrid workforces.

Command Line Interface

Simplify operations with CLI: back up and restore files to/from cloud storage, edit global options, list backup plans, accounts, and more.

Advanced Monitoring and Reporting

Configure flexible reporting for better insights and compliance tracking and set up notifications and alerts to troubleshoot issues as soon as they arise.

Mobile Application for iOS and Android

The MSP360 mobile app is available on Android and iOS, enabling users to access backups and manage 2FA from anywhere.

Granular Role-Based Access

Protect data from unauthorized access with role-based access control, granting different access levels within one account and limiting permissions to safeguard sensitive data and resources.

Cloud-first Approach

The MSP360 platform provides a cloud-first solution to reduce hardware reliance and costs. Select any public cloud storage like AWS, Wasabi, or Backblaze B2 for comprehensive data protection.

Unified Billing

Streamline your invoice management with Unified Billing, a unique storage solution from AWS and Wasabi Hot Cloud Storage. Pay for storage and backup licenses directly from the MSP360 Web console in one invoice.

White-Labeling

Rebrand and customize the solution to fully align with your own company's style and brand identity.

MSP Platform Integrations

Enhance your MSP360 experience with integrations that let MSPs use multiple tools within a single platform, streamlining IT routines.

Integration with ConnectWise

MSP360 Platform has enhanced integration with ConnectWise PSA that allows MSPs to centralize all information, automate business processes, gain real-time visibility in operations, and provide better customer support.

Integration with Autotask

MSP360 offers an integration with Autotask PSA, allowing MSPs to automate billing and reporting: you can send backup usage statistics to Autotask, creating invoices and tracking backup plans seamlessly.

Integration with HaloPSA

MSP360 Managed Connect and HaloPSA integration allows MSPs to perform remote system management and support functions directly from HaloPSA. This automation cuts manual work, reduces errors, and helps MSPs scale faster with a seamless, connected workflow.

Getting Started with MSP Platform

Find how to set up and configure MSP360 software with our comprehensive getting started guide.

Whitepaper

MSP360 Platform Whitepaper

Create a unique text that will capture attention and spark interest. For example, you could describe thrilling adventures in an enchanted forest or narrate incredible discoveries in the world of science.

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MSP360 Platform Whitepaper

Product Interface

Customizable dashboard

Enhance visibility and control with a widget-based dashboard: get updates about backup statuses, storage consumption, license management, agent updates, and security settings on a single page.

Customizable dashboard

Manage multiple endpoints remotely

Multi-endpoint support with centralized management for backups, remote monitoring, and endpoint control.

Manage multiple endpoints remotely

Group policies and bulk management

MSP360 RMM provides a powerful feature called Group Actions, allowing you to perform bulk operations like PowerShell script execution, software installation and updates, and more across multiple devices.

Group policies and bulk management

Advanced reporting and troubleshooting

The MSP360 web console features tracking of backup and restore activities of your users with a significant level of detailing. This helps MSPs and businesses gain insights for stronger analytics and cost optimization.

Advanced reporting and troubleshooting

Mobile application

MSP360 mobile application is available for iOS and Android allowing users to remotely monitor their endpoints, enhance 2FA management and receive push notifications for alerts and events if enabled.
Mobile application

MSP Platform Backup in Review

Craig Rabe
First Class Networks
“The IT product for remote access has proven to be a convenient and reliable solution. It provides a stable connection with minimal latency, an intuitive interface...”
Watch full video
Matthew Odom
IT Business Risk Advisor
“When you're working in the field it's always how quickly can I get an answer? I don't know the answer. And you guys have always been on top of that for us...”
Watch full video
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Frequently Asked Questions

Are MSP360 products secure?

We value the security of your data above all, and do our best to protect your information within our solutions. We provide encryption, 2FA, immutability, SSL-encrypted connections, and password-level security.

If I already have one of the products and multiple endpoints associated with it, do I have to install other products on my computers manually?

No, you can install other products on all endpoints you have in bulk.

Do I need to use separate dashboards to access MSP360 products?

No, you can manage all products from a single web console.

How can I manage MSP360 products?

All products are managed from the web console leveraging the same management interface for all of them.

Can I try MSP360 products before I buy them?

Yes, we offer a fully functional 15-day free trial for all MSP360 products.

How are the products licensed?

MSP360 Managed Backup is licensed on a per-device approach, while MSP360 RMM and MSP360 Managed Connect are licensed per admin.

Can I purchase MSP360 products in a bundle?

We don't offer bundles, however, you can simply purchase all products in one place.

How much do MSP360 products cost?

Visit our cost calculator to estimate the pricing for your use case.

Do you have educational materials about MSP360 products?

Sure, visit MSP University to access detailed product guides and articles.

Do you have onboarding process in place?

Yes.

Do you offer 24/7 support?

Yes. Learn more about premium support.