MSP360™ Managed Backup Service

#1 MSP Backup. Simple. Profitable.

Leverage AWS, Wasabi, Backblaze B2 and local storage. Deliver data protection. Drive profit under your brand with no contracts.

logos of systems that MSP360™ Managed Backup supports

Key Features

Video Tutorials
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What's New

Dec 16, 2020 – Web 4.7
  • Built-in Wasabi storage preview
  • Multiple rebranding
  • Updated 'Companies' section
  • Updated 'Administrators' section
  • Updated 'Downloads' section
  • Two-factor authentication for sub-administrators
  • New notification settings: Global, Company, Plan settings
  • Support for AWS Europe (Milan) , AWS Africa (Cape Town) , AWS Bahrain Region
  • Other enhancements and fixes
Jul 30, 2020 – Web 4.6.5
  • Remote Assistant is now Remote Desktop
  • Separate Statistics section for Remote Desktop
  • Installation of the pre–configured Remote Desktop application
  • Remote Desktop: Sending Logs Feature
  • Managed Remote Desktop to MBS Management Console switch mode
  • API: Sub–admin contact information saved in History
  • API: Force Update for Remote Desktop
Jul 15, 2020 – Windows 6.3.2
  • Item-Level Restore for Volumes with Windows Data Deduplication
  • Support for vSphere 6.7
  • Compression is enabled by default
  • Error Messages copy feature introduced
May 27, 2020 – macOS & Linux 3.0
  • SFTP protocol support
  • Managed Remote Assistant licensing is introduced
  • CLI: new command for adding Azure Stack
  • Search feature in the Backup Storage tab
May 26, 2020 – Web 4.6.4
  • Backup Support Pack is replaced with Managed Remote Assistant
  • Managed Remote Assistant licensing is introduced
  • Backup and Restore plan error codes introduced
  • Changed Block Tracking option introduced for VMware backup plans
  • The option of On-Demand files exclusion is introduced for file-level backup plans (Windows only)
Apr 22, 2020 – Web 4.6.3
  • Run Full Backup instead of Block–level" option for VMware Backup
  • Group Report: Email has been added into exported file
Apr 15, 2020 – Web 4.6.2
  • Free 90-day backup licenses for Windows and macOS desktop
  • API for MBSAPP IOS is granted for sub-administrators use
Mar 23, 2020 – Windows 6.3
  • Error handling for Backup and Restore plans
  • Support for UEFI boot for cloud machines on AWS EC2 and Microsoft Azure
Dec 23, 2019 – Web 4.6.1
  • Support of "US East 2 (N. Virginia)" region for Wasabi
Dec 04, 2019 – iOS CloudBerry Backup Admin 1.2
  • iOS 13 support
Nov 18, 2019 – Web 4.6
  • Backup History scheduled report
  • Alternative codes for Two-factor Authentication
  • Enhanced Add Storage Account wizard
  • Remote Management: "Keep number of versions based on backup date" for macOS/Linux
  • Remote Management: "Skip folders" for macOS/Linux
  • Remote Deploy: Block-Level backup option for Linux/macOS
  • Licenses on Dashboard and Licenses tab aligned by types
  • Online Access: Azure Germany is supported now
  • Backup Support Pack is the only option for remote connections
  • Audit Log enhancements (Computer & User added for Grant License; Purchase transactions added)
  • EC2 backup wizard fixes
Oct 15, 2019 – macOS & Linux 2.10
  • Direct object restore from S3 Glacier
  • Saving and sending logs in the latest backup plan run
  • Azure destinations support is expanded
Sep 25, 2019 – Windows 6.2
  • Item-level restore for MS Exchange 2013/2016/2019 (beta)
  • Restore VMDK or VHDX from VMware/Hyper-V backup
  • Bandwidth throttling across all plans
  • Real-time improvements (support of Shared folders, NAS storage, Microsoft Office files)
Aug 14, 2019 – Web 4.5
  • Option to delete computer (Remote Management)
  • Scheduled reports: customization of Group Report, custom Subject name
  • Enhanced Monitoring and Backup History pages
  • Azure Stack support
  • Pre- and post-actions for Mac/Linux
  • Capacity Report: filter data for administrators
  • View Purchase History permission for administrators
  • ConnectWise: option to update open tickets and create new if tickets are closed
  • Support of AWS Hong-Kong region
  • GApps: support of Wasabi storage, storage limits, enable/disable global admin access
  • Enhanced Help
  • API: ability to add Wasabi and Minio storage account
  • Direct upload to S3 Glacier Deep Archive
  • Backup Support Pack is now turned off by default by security reasons (new option in Settings | General)
Aug 6, 2019 – Windows 6.1.1
  • Azure Stack support
  • Synthetic Full for S3-like storage
  • Ability to exclude disks and files for Hyper-V backup
  • Restore verification for image backups (BETA)
  • Backup schedule improvements (Block-level / Incremental)
  • Support of AWS Hong-Kong region
  • Support of AWS Europe (Stockholm) region
  • Master password security enhancements (including protection of CLI)
May 13, 2019 – macOS & Linux 2.9
  • Pre and Post actions in Backup Plans
  • Skip Folders in Backup Plans
  • Direct upload to Amazon S3 Glacier and S3 Glacier Deep Archive
  • Support for S3 Intelligent Tiering storage classes
  • Support for Azure Shared Access Signature
  • Support for Wasabi Simple Token Service
Apr 29, 2019 – Windows 6.0.2
  • Direct upload to S3 Glacier Deep Archive
Mar 5, 2019 – Web 4.4
  • Pre/post actions: synchronise repository before run checkbox
  • AWS Intelligent-Tiering storage class support
  • AWS Stockholm region support
  • Wasabi EU region (eu-central-1) support
  • Repository synchronisation progress on a side-panel
  • Remote management: an option to export a list of all computers in CSV
Dec 19, 2018 – Web 4.3
  • Visualise backup history for a long period of time
  • Overdue Report (overdue after specified number of days)
  • RM: start backup job A after the backup job B completes (Chained Backups)
  • MSSQL, VM, Exchange email customization
Nov 29, 2018 – Web 4.2.4
  • Azure Archive and Cool storage support
  • Azure Germany, Azure China, Azure Government support
  • ShareIt — Single sign-on
Nov 26, 2018 – Windows 5.9.4
  • Enhanced Hybrid Backup
  • Support for 1–click Upgrades
  • Support for Microsoft Azure Lifecycle Policy
Sep 3, 2018 – Web 4.2.2
  • Support for BackBlaze B2 application keys
  • All-new EC2 backup and restore functionality
  • Support for Amazon One Zone-Infrequent Access
  • Custom logo on the login view
  • IP address whitelist for restricted access to the MBS Web Console
  • Remote Management: ability to enable the Track file deletes option
  • Remote Management: ability to save backup plan configurations to the storage for macOS and Linux
  • Remote Management: Enhahced System info view
Sep 3, 2018 – Web 4.2.3
  • Enhanced and streamlined ConnectWise integration
  • Support for Finland region in Google Cloud
  • Ability to search through accounts when editing
  • Enhanced user deletion window
  • Enhanced license auto-renewal mechanism
Jul 23, 2018 – macOS/Linux 2.5
  • Backup and Restore of plans
  • Enhanced retention policy settings
  • Web UI improvements
  • Expanded logging level settings
Jun 20, 2018 – Windows 5.9
  • Local Deletes Tracking
  • Backup Storage Capacity Report
  • File-Level Backup for VMware
  • Restore-only mode
  • Support for Amazon One Zone-IA
  • Ability to select GP2 EBS when restoring to EC2
Jun 9, 2018 – Web 4.2
  • Support for S3 Osaka-Local region
  • Ability to create a pool of licenses for a particular company
  • Ability to assign a particular license from a particular transaction to a particular computer
  • Group actions for licenses
  • Ability to disable automatic renewal of expired licenses from the pool of existing licenses
  • Integration with OptiTune
  • Ability to unhide hidden computers in RMM
Mar 15, 2018 – macOS/Linux 2.4
  • Support for Retina Displays
  • Display of Hidden Files and Folders
  • Symlinks management in Settings
  • Increased the maximum number of days for the retention policy from 99 to almost infinity
Feb 12, 2018 – Web 4.0
  • Support for SMTP server
  • Support for AWS China Ningxia region
  • Support for Google Cloud Sydney and Sao Paolo regions
  • Support for OpenStack internal URL
  • Ability to manage plans when creating configuration
  • Ability to apply configuraiton only to new comptuers
  • Storage limits per companies
Jan 23, 2018 – macOS/Linux 2.3
  • Enabling Web Access via Command Line Interface
  • Support for OpenSUSE 42.2, 42.3, and Fedora 27
  • Ability to enter/exit fullscreen by utilizing the Cmd+Ctrl+F shortcut
  • Increased the maximum number of days for the retention policy from 99 to almost infinity
  • Display the computer's timezone in email notifications
Nov 27, 2017 – Windows 5.8
  • Ransomware Protection
  • Support for Changed Block Tracking (CBT) in VMware ESXi
  • Disk Capacity Tool
  • Increased Amazon EC2 and Microsoft Azure disk restore limits
Sep 19, 2017 – macOS/Linux 2.1
  • Fixed the issue with malfunctioning authentication via CLI
  • Fixed the issue where the user would change during configuration import
  • Various other hotfixes
Aug 24, 2017 – Windows 5.7
  • Centrally managed local file system account
  • Updated remote deploy
  • All-inclusive Hybrid Backup
  • Restoring Hyper-V/VMware virtual machines to Amazon EC2 or Microsoft Azure
  • Restoring image-based backups as virtual machines to VMware
  • Fast NTFS search
  • Support for backup operators API
Aug 24, 2017 – Web 4.0
  • Remote Deploy for macOS and Linux: creating and editing configurations, configuration import on the RM tab; configuration visibility solely for administrators
  • Reseller license usage reports enhancements
  • Email notifications customization
  • Setting different storage pricing per company
  • New scheduled report: license usage
  • Enhanced payments in the cumulative mode
  • RM: Hybrid Backup, changing service account
Jun 21, 2017 – macOS/Linux 2.0.2
  • Support for Wasabi cloud storage
  • Support for Google Cloud London region
Jun 16, 2017 – Web 3.11.6
  • EC2 plans are now displayed by default instead of EC2 instances
  • Fixed the issue with invalid tokens when signing in to Azure
Jun 8, 2017 – Web 3.11.5
  • EC2 Snapshot management via MBS Web Console
  • Fixed the issue with excessive numbers of BackBlaze requests
May 25, 2017 – Windows 5.6
  • Hybrid Backup
  • File-level restore for VMs backed up from Hyper–V and ESXi servers
  • Chain backups
  • File-level queue and file–level progress bar during backup
  • Support for compression and encryption for Google Drive
May 17, 2017 – Web 3.11.4
  • Support for BackBlaze B2
  • Support for Dedup Server
  • Support for DreamHost regions
May 2, 2017 – Web 3.11.3
  • Notifications: CBL SES instead of SMTP
  • Various advanced rebranding fixes
Apr 21, 2017
  • Support for restoring to EC2 with Assume Role
  • Implemented VMware consolidation upon snapshot removal
  • Fixed the issue with failed storage listing for Azure VM restore to cloud
  • Fixed the issue with malfunctioning force upgrade group action
Apr 18, 2017
  • Assume Role
  • AWS Marketplace support
  • Fixed the issue with failed storage listing for Azure VM restore to cloud
  • Fixed the issue with malfunctioning force upgrade group action
Apr 07, 2017
  • Multi-threading for Mac/Linix backup
  • Advanced filter (file type inclusion/exclusion)
  • Support for all Glacier retrieval rates
Apr 06, 2017
  • Forgot password option for administrators
  • Online Access for Backblaze B2
  • Online Access operates through https
Feb 17, 2017
  • New Restore Wizard options
  • Backup of passively configured Exchange DAG servers
  • Support for VMs running on esxi 6.5
Feb 09, 2017
  • Restore to Azure VM
  • Restore to EC2 temporary instance
  • Option to export Backup history to csv file; option to export settings of all plans to csv
  • Ability to clone plan
  • Allow to select release or sandbox build request
  • Ability to perform sync repository remotely from mbs console
  • IAM Policy Designer
  • MBS Help Search
Dec 19, 2016
  • AWS London (EU) Region
  • AWS Canada (Central) Region
  • New Glacier Retrieval Options
  • Retention policy based on backup period
  • Support restore limits
Dec 07, 2016
  • Restore to Azure VM using Remote Management
  • Disk usage info to backup notification email
  • Linux Ultimate Edition
  • Internal fixes
Aug 11, 2016
  • Backblaze support (including IBB)
  • CLI: backup NTFS permissions options
  • Exclude files in BM backup
  • Resize disk in BM
  • Amazon S3 Transfer Acceleration (per plan)
Jun 29, 2016
  • B2 Cloud Storage
  • AWS Asia Pacific (Mumbai) region
  • Scality
Jun 07, 2016
  • Remote Management: Restore to EC2 option (under Restore Disk Image)
  • Advanced Rebranding: Client Sign Up option
  • Advanced Rebranding: Manual Files Delete option
  • Reports: email "From" is Contact email
May 21, 2016
  • Backup to Azure with file size larger than 200GB
  • Ability to disable scheduled plan in one click
  • CLI support for Image–based restore
Feb 19, 2016
  • Backup user profiles
  • CLI support for Image-based backup
  • Filename encryption
  • Support Oracle Cloud storage
  • Web: Monitoring Capacity Report
  • Web: Autotask enhanced tickets integration
Jan 13, 2016
  • CLI support for MS SQL backup and restore
  • Fix: connection issue with S3 compatible storage
Dec 11, 2015
  • Restore to EC2 instance
  • Web: OpenStack Keystone v3
Nov 25, 2015
  • Support dynamic disks for Image-based backup
  • Bootable ISO option
  • Support JSON for Keystone authentication
Oct 29, 2015
  • Backup/restore NTFS permissions
  • Support of Amazon Standard-IA storage class
  • Ability to set a display name (i.e. alias) for Computer name (Remote Management, Monitoring, Licenses)
Sep 11, 2015
  • Image based backup: File level restore
  • Image based backup: support FTP and SFTP
  • Image based backup: support Windows Server 2003
  • Image based backup: support Windows 10
  • Yearly schedule
  • Fixes for Bootable USB on Windows 8/8.1
Aug 22, 2015
  • Local backup
  • Retention policy
Aug 11, 2015
  • Compression
  • Encryption
May 21, 2015
  • Mac and Linux clients now have a GUI
Apr 10, 2015
  • Linux backup
  • White-label CloudBerry Box
  • Google Drive API (new)
  • Google Cloud: Nearline, DRA, Asia
  • Backup Consistency Check
Jan 23, 2015
  • Granular admin permissions
  • Audit log
  • More flexibility for custom build
Dec 23, 2014
  • Multiple storage account support
  • Manage backup history from the central console
  • Full support for OpenStack compatible storage
  • Block level backup across all storage providers
  • Incremental backup for bare metal and system state
July 2, 2014
  • Google Cloud Storage support
  • Online Access update
May 27, 2014
  • Command Line update
  • Support Copy-Only SQL Server backups
March 21, 2014
  • Restore is always free (no license needed)
  • Built in storage search
January 28, 2014
  • Enhanced Backup Storage view
  • Back up only files modified X days ago
December 25, 2013
  • Intergrated SQL restore
December 3, 2013
  • FTP and SFTP support
  • Purge for MS Exchange backups
October 7, 2013
  • System State Backup and Bare Metal Restore
September 24, 2013
  • Windows Azure support
July 26, 2013
  • Remote Management
June 13, 2013
  • MS Exchange support
April 19, 2013
  • Master password
  • Backup files < XX MB
March 26, 2013
  • MS SQL server support
  • Remote management enchantments
  • Help documentation in control panel
July 9, 2012
  • Pre/post actions
  • ROI Calculator
May 20, 2012
  • Group Report
May 10, 2012
  • Backup plans remote deployment
  • Auto-update
  • Notification email customization

MSP360™ Managed Backup Service