MSP360™ Managed Backup Service

#1 MSP Backup. Simple. Profitable.

Leverage AWS, Wasabi, Backblaze B2 and local storage. Deliver data protection. Drive profit under your brand with no contracts.

logos of systems that MSP360™ Managed Backup supports

Key Features

Video Tutorials
ALSO WATCH

Coming Soon

Stay tuned for news about the new features of our products. You can also view the latest product updates.
Restore verification
Check your backups for recoverability
Data deduplication
Deduplicate data in the cloud
Restore server to Google Cloud VM
Restore Windows Server as a
virtual machine with Google Compute Engine
RMM/PSA Systems Integration
Integration with ConnectWise Automate, Kaseya

What's New

Jul 30, 2020 – Web 4.6.5
  • Remote Assistant is now Remote Desktop
  • Separate Statistics section for Remote Desktop
  • Installation of the pre–configured Remote Desktop application
  • Remote Desktop: Sending Logs Feature
  • Managed Remote Desktop to MBS Management Console switch mode
  • API: Sub–admin contact information saved in History
  • API: Force Update for Remote Desktop
Jul 15, 2020 – Windows 6.3.2
  • Item-Level Restore for Volumes with Windows Data Deduplication
  • Support for vSphere 6.7
  • Compression is enabled by default
  • Error Messages copy feature introduced
May 27, 2020 – macOS & Linux 3.0
  • SFTP protocol support
  • Managed Remote Assistant licensing is introduced
  • CLI: new command for adding Azure Stack
  • Search feature in the Backup Storage tab
May 26, 2020 – Web 4.6.4
  • Backup Support Pack is replaced with Managed Remote Assistant
  • Managed Remote Assistant licensing is introduced
  • Backup and Restore plan error codes introduced
  • Changed Block Tracking option introduced for VMware backup plans
  • The option of On-Demand files exclusion is introduced for file-level backup plans (Windows only)
Apr 22, 2020 – Web 4.6.3
  • Run Full Backup instead of Block–level" option for VMware Backup
  • Group Report: Email has been added into exported file
Apr 15, 2020 – Web 4.6.2
  • Free 90-day backup licenses for Windows and macOS desktop
  • API for MBSAPP IOS is granted for sub-administrators use
Mar 23, 2020 – Windows 6.3
  • Error handling for Backup and Restore plans
  • Support for UEFI boot for cloud machines on AWS EC2 and Microsoft Azure
Dec 23, 2019 – Web 4.6.1
  • Support of "US East 2 (N. Virginia)" region for Wasabi
Dec 04, 2019 – iOS CloudBerry Backup Admin 1.2
  • iOS 13 support
Nov 18, 2019 – Web 4.6
  • Backup History scheduled report
  • Alternative codes for Two-factor Authentication
  • Enhanced Add Storage Account wizard
  • Remote Management: "Keep number of versions based on backup date" for macOS/Linux
  • Remote Management: "Skip folders" for macOS/Linux
  • Remote Deploy: Block-Level backup option for Linux/macOS
  • Licenses on Dashboard and Licenses tab aligned by types
  • Online Access: Azure Germany is supported now
  • Backup Support Pack is the only option for remote connections
  • Audit Log enhancements (Computer & User added for Grant License; Purchase transactions added)
  • EC2 backup wizard fixes
Oct 15, 2019 – macOS & Linux 2.10
  • Direct object restore from S3 Glacier
  • Saving and sending logs in the latest backup plan run
  • Azure destinations support is expanded
Sep 25, 2019 – Windows 6.2
  • Item-level restore for MS Exchange 2013/2016/2019 (beta)
  • Restore VMDK or VHDX from VMware/Hyper-V backup
  • Bandwidth throttling across all plans
  • Real-time improvements (support of Shared folders, NAS storage, Microsoft Office files)
Aug 14, 2019 – Web 4.5
  • Option to delete computer (Remote Management)
  • Scheduled reports: customization of Group Report, custom Subject name
  • Enhanced Monitoring and Backup History pages
  • Azure Stack support
  • Pre- and post-actions for Mac/Linux
  • Capacity Report: filter data for administrators
  • View Purchase History permission for administrators
  • ConnectWise: option to update open tickets and create new if tickets are closed
  • Support of AWS Hong-Kong region
  • GApps: support of Wasabi storage, storage limits, enable/disable global admin access
  • Enhanced Help
  • API: ability to add Wasabi and Minio storage account
  • Direct upload to S3 Glacier Deep Archive
  • Backup Support Pack is now turned off by default by security reasons (new option in Settings | General)
Aug 6, 2019 – Windows 6.1.1
  • Azure Stack support
  • Synthetic Full for S3-like storage
  • Ability to exclude disks and files for Hyper-V backup
  • Restore verification for image backups (BETA)
  • Backup schedule improvements (Block-level / Incremental)
  • Support of AWS Hong-Kong region
  • Support of AWS Europe (Stockholm) region
  • Master password security enhancements (including protection of CLI)
May 13, 2019 – macOS & Linux 2.9
  • Pre and Post actions in Backup Plans
  • Skip Folders in Backup Plans
  • Direct upload to Amazon S3 Glacier and S3 Glacier Deep Archive
  • Support for S3 Intelligent Tiering storage classes
  • Support for Azure Shared Access Signature
  • Support for Wasabi Simple Token Service
Apr 29, 2019 – Windows 6.0.2
  • Direct upload to S3 Glacier Deep Archive
Mar 5, 2019 – Web 4.4
  • Pre/post actions: synchronise repository before run checkbox
  • AWS Intelligent-Tiering storage class support
  • AWS Stockholm region support
  • Wasabi EU region (eu-central-1) support
  • Repository synchronisation progress on a side-panel
  • Remote management: an option to export a list of all computers in CSV
Dec 19, 2018 – Web 4.3
  • Visualise backup history for a long period of time
  • Overdue Report (overdue after specified number of days)
  • RM: start backup job A after the backup job B completes (Chained Backups)
  • MSSQL, VM, Exchange email customization
Nov 29, 2018 – Web 4.2.4
  • Azure Archive and Cool storage support
  • Azure Germany, Azure China, Azure Government support
  • ShareIt — Single sign-on
Nov 26, 2018 – Windows 5.9.4
  • Enhanced Hybrid Backup
  • Support for 1–click Upgrades
  • Support for Microsoft Azure Lifecycle Policy
Sep 3, 2018 – Web 4.2.2
  • Support for BackBlaze B2 application keys
  • All-new EC2 backup and restore functionality
  • Support for Amazon One Zone-Infrequent Access
  • Custom logo on the login view
  • IP address whitelist for restricted access to the MBS Web Console
  • Remote Management: ability to enable the Track file deletes option
  • Remote Management: ability to save backup plan configurations to the storage for macOS and Linux
  • Remote Management: Enhahced System info view
Sep 3, 2018 – Web 4.2.3
  • Enhanced and streamlined ConnectWise integration
  • Support for Finland region in Google Cloud
  • Ability to search through accounts when editing
  • Enhanced user deletion window
  • Enhanced license auto-renewal mechanism
Jul 23, 2018 – macOS/Linux 2.5
  • Backup and Restore of plans
  • Enhanced retention policy settings
  • Web UI improvements
  • Expanded logging level settings
Jun 20, 2018 – Windows 5.9
  • Local Deletes Tracking
  • Backup Storage Capacity Report
  • File-Level Backup for VMware
  • Restore-only mode
  • Support for Amazon One Zone-IA
  • Ability to select GP2 EBS when restoring to EC2
Jun 9, 2018 – Web 4.2
  • Support for S3 Osaka-Local region
  • Ability to create a pool of licenses for a particular company
  • Ability to assign a particular license from a particular transaction to a particular computer
  • Group actions for licenses
  • Ability to disable automatic renewal of expired licenses from the pool of existing licenses
  • Integration with OptiTune
  • Ability to unhide hidden computers in RMM
Mar 15, 2018 – macOS/Linux 2.4
  • Support for Retina Displays
  • Display of Hidden Files and Folders
  • Symlinks management in Settings
  • Increased the maximum number of days for the retention policy from 99 to almost infinity
Feb 12, 2018 – Web 4.0
  • Support for SMTP server
  • Support for AWS China Ningxia region
  • Support for Google Cloud Sydney and Sao Paolo regions
  • Support for OpenStack internal URL
  • Ability to manage plans when creating configuration
  • Ability to apply configuraiton only to new comptuers
  • Storage limits per companies
Jan 23, 2018 – macOS/Linux 2.3
  • Enabling Web Access via Command Line Interface
  • Support for OpenSUSE 42.2, 42.3, and Fedora 27
  • Ability to enter/exit fullscreen by utilizing the Cmd+Ctrl+F shortcut
  • Increased the maximum number of days for the retention policy from 99 to almost infinity
  • Display the computer's timezone in email notifications
Nov 27, 2017 – Windows 5.8
  • Ransomware Protection
  • Support for Changed Block Tracking (CBT) in VMware ESXi
  • Disk Capacity Tool
  • Increased Amazon EC2 and Microsoft Azure disk restore limits
Sep 19, 2017 – macOS/Linux 2.1
  • Fixed the issue with malfunctioning authentication via CLI
  • Fixed the issue where the user would change during configuration import
  • Various other hotfixes
Aug 24, 2017 – Windows 5.7
  • Centrally managed local file system account
  • Updated remote deploy
  • All-inclusive Hybrid Backup
  • Restoring Hyper-V/VMware virtual machines to Amazon EC2 or Microsoft Azure
  • Restoring image-based backups as virtual machines to VMware
  • Fast NTFS search
  • Support for backup operators API
Aug 24, 2017 – Web 4.0
  • Remote Deploy for macOS and Linux: creating and editing configurations, configuration import on the RM tab; configuration visibility solely for administrators
  • Reseller license usage reports enhancements
  • Email notifications customization
  • Setting different storage pricing per company
  • New scheduled report: license usage
  • Enhanced payments in the cumulative mode
  • RM: Hybrid Backup, changing service account
Jun 21, 2017 – macOS/Linux 2.0.2
  • Support for Wasabi cloud storage
  • Support for Google Cloud London region
Jun 16, 2017 – Web 3.11.6
  • EC2 plans are now displayed by default instead of EC2 instances
  • Fixed the issue with invalid tokens when signing in to Azure
Jun 8, 2017 – Web 3.11.5
  • EC2 Snapshot management via MBS Web Console
  • Fixed the issue with excessive numbers of BackBlaze requests
May 25, 2017 – Windows 5.6
  • Hybrid Backup
  • File-level restore for VMs backed up from Hyper–V and ESXi servers
  • Chain backups
  • File-level queue and file–level progress bar during backup
  • Support for compression and encryption for Google Drive
May 17, 2017 – Web 3.11.4
  • Support for BackBlaze B2
  • Support for Dedup Server
  • Support for DreamHost regions
May 2, 2017 – Web 3.11.3
  • Notifications: CBL SES instead of SMTP
  • Various advanced rebranding fixes
Apr 21, 2017
  • Support for restoring to EC2 with Assume Role
  • Implemented VMware consolidation upon snapshot removal
  • Fixed the issue with failed storage listing for Azure VM restore to cloud
  • Fixed the issue with malfunctioning force upgrade group action
Apr 18, 2017
  • Assume Role
  • AWS Marketplace support
  • Fixed the issue with failed storage listing for Azure VM restore to cloud
  • Fixed the issue with malfunctioning force upgrade group action
Apr 07, 2017
  • Multi-threading for Mac/Linix backup
  • Advanced filter (file type inclusion/exclusion)
  • Support for all Glacier retrieval rates
Apr 06, 2017
  • Forgot password option for administrators
  • Online Access for Backblaze B2
  • Online Access operates through https
Feb 17, 2017
  • New Restore Wizard options
  • Backup of passively configured Exchange DAG servers
  • Support for VMs running on esxi 6.5
Feb 09, 2017
  • Restore to Azure VM
  • Restore to EC2 temporary instance
  • Option to export Backup history to csv file; option to export settings of all plans to csv
  • Ability to clone plan
  • Allow to select release or sandbox build request
  • Ability to perform sync repository remotely from mbs console
  • IAM Policy Designer
  • MBS Help Search
Dec 19, 2016
  • AWS London (EU) Region
  • AWS Canada (Central) Region
  • New Glacier Retrieval Options
  • Retention policy based on backup period
  • Support restore limits
Dec 07, 2016
  • Restore to Azure VM using Remote Management
  • Disk usage info to backup notification email
  • Linux Ultimate Edition
  • Internal fixes
Aug 11, 2016
  • Backblaze support (including IBB)
  • CLI: backup NTFS permissions options
  • Exclude files in BM backup
  • Resize disk in BM
  • Amazon S3 Transfer Acceleration (per plan)
Jun 29, 2016
  • B2 Cloud Storage
  • AWS Asia Pacific (Mumbai) region
  • Scality
Jun 07, 2016
  • Remote Management: Restore to EC2 option (under Restore Disk Image)
  • Advanced Rebranding: Client Sign Up option
  • Advanced Rebranding: Manual Files Delete option
  • Reports: email "From" is Contact email
May 21, 2016
  • Backup to Azure with file size larger than 200GB
  • Ability to disable scheduled plan in one click
  • CLI support for Image–based restore
Feb 19, 2016
  • Backup user profiles
  • CLI support for Image-based backup
  • Filename encryption
  • Support Oracle Cloud storage
  • Web: Monitoring Capacity Report
  • Web: Autotask enhanced tickets integration
Jan 13, 2016
  • CLI support for MS SQL backup and restore
  • Fix: connection issue with S3 compatible storage
Dec 11, 2015
  • Restore to EC2 instance
  • Web: OpenStack Keystone v3
Nov 25, 2015
  • Support dynamic disks for Image-based backup
  • Bootable ISO option
  • Support JSON for Keystone authentication
Oct 29, 2015
  • Backup/restore NTFS permissions
  • Support of Amazon Standard-IA storage class
  • Ability to set a display name (i.e. alias) for Computer name (Remote Management, Monitoring, Licenses)
Sep 11, 2015
  • Image based backup: File level restore
  • Image based backup: support FTP and SFTP
  • Image based backup: support Windows Server 2003
  • Image based backup: support Windows 10
  • Yearly schedule
  • Fixes for Bootable USB on Windows 8/8.1
Aug 22, 2015
  • Local backup
  • Retention policy
Aug 11, 2015
  • Compression
  • Encryption
May 21, 2015
  • Mac and Linux clients now have a GUI
Apr 10, 2015
  • Linux backup
  • White-label CloudBerry Box
  • Google Drive API (new)
  • Google Cloud: Nearline, DRA, Asia
  • Backup Consistency Check
Jan 23, 2015
  • Granular admin permissions
  • Audit log
  • More flexibility for custom build
Dec 23, 2014
  • Multiple storage account support
  • Manage backup history from the central console
  • Full support for OpenStack compatible storage
  • Block level backup across all storage providers
  • Incremental backup for bare metal and system state
July 2, 2014
  • Google Cloud Storage support
  • Online Access update
May 27, 2014
  • Command Line update
  • Support Copy-Only SQL Server backups
March 21, 2014
  • Restore is always free (no license needed)
  • Built in storage search
January 28, 2014
  • Enhanced Backup Storage view
  • Back up only files modified X days ago
December 25, 2013
  • Intergrated SQL restore
December 3, 2013
  • FTP and SFTP support
  • Purge for MS Exchange backups
October 7, 2013
  • System State Backup and Bare Metal Restore
September 24, 2013
  • Windows Azure support
July 26, 2013
  • Remote Management
June 13, 2013
  • MS Exchange support
April 19, 2013
  • Master password
  • Backup files < XX MB
March 26, 2013
  • MS SQL server support
  • Remote management enchantments
  • Help documentation in control panel
July 9, 2012
  • Pre/post actions
  • ROI Calculator
May 20, 2012
  • Group Report
May 10, 2012
  • Backup plans remote deployment
  • Auto-update
  • Notification email customization

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