Managed Backup for Microsoft 365 and Google Workspace

A SaaS backup solution is a software that is designed to protect mission-critical data for SaaS services like Microsoft 365 or Google Workspace. In the MSP360 product line, it is presented by MSP360 Backup for M365/Google for single-domain protection and MSP360 Managed Backup for M365/Google for multi-tenant management.

MSP360 Managed Backup for M365/Google provides:
- Centralized Management: A single console to oversee all backup jobs, users, and storage across client domains.
- Multi-Platform Support: Safeguarding both Microsoft 365 and Google Workspace components on one platform.
- MSP-Focused Features: Offers White-Labeling for rebranding and flexible, cost-effective licensing for MSP scalability.

Although Microsoft 365 365 and Google Workspace are fully hosted and managed services, they operate under a Shared Responsibility Model where data protection remains your responsibility. Although there are a number of situations that could arise where you suffer permanent data loss from accidental deletion to global outages of these platforms. That’s why you need to implement a third-party solution to back up your data on a regular basis.

A separate license must be purchased for each user included in a domain intended for backup. This license allows the backup of Mail (Exchange Online/Gmail), Drive (OneDrive/GDrive), Calendar, and Contacts.
A separate license is required for SharePoint, Microsoft Teams, and Shared Drives for each domain they want to back up. One license covers both Teams and SharePoint for the same domain.

MSP360's security features include:
- Encryption in transit and at rest
- Immutable backups to prevent accidental or malicious changes
- Access controls & audit logs to track all backup and restore activities.

Yes, you can view reports in the dedicated section in the web control panel, or schedule customizable email reports.