MSP360 Managed Backup for M365/Google

Managed Backup for Microsoft 365 and Google Workspace

MSP360 Managed Backup for Microsoft 365/Google Workspace is a backup solution for MSPs, protecting all SaaS core components and enabling cloud-to-cloud backup for multiple clients and domains within a single, centralized console.

Why Managed Backup for Microsoft 365/Google Workspace

MSP360 Managed Backup for M365/Google is a dedicated backup solution for MSPs that offers complete and flexible data protection capabilities with advanced features available exclusively for MSPs or multi-domain management.

Centralized Management

Multi-Tenant backup and recovery within one console.

Immutable backups

Store data that cannot be modified, deleted, or encrypted for comprehensive ransomware protection.

Flexible licensing and cost-effective backup solution

No hidden fees and long-term commitment.

Rebranding

White-Labeling - custom branding for MSPs to enhance their service offerings.

Advanced reporting and alerting options

Real-time backup status, errors, and missed schedules.

Basic Backup Solution

All key features of the single-domain backup solution for M365/Google are included.

Understanding Microsoft’s Shared Responsibility Model

What does Microsoft 365 Support?

Infrastructure stability

M365 Infrastructure uptime
Maximum uptime for the infrastructure and software hosting Microsoft 365
Data replication
Data is replicated across multiple locations which doesn’t save from manual file deletion
Access control
Available access controls include basic password-based authentication and multi-factor authentication
Physical access
Protection against unauthorized access to the physical infrastructure
Setup and management
Microsoft configures and manages the infrastructure that hosts Microsoft 365

What Are Users Responsible For?

Data safety and compliance

M365 Data Availability
The data availability and access to it is the M365 user’s responsibility
Data retention
Data should be retained for the periods specified by the business need, applicable laws or internal company policies
Internal attacks
A malicious employee could deliberately delete data
Virtual/Digital access
Protection against a third party that gains access to your Microsoft 365 resources could encrypt it and hold it for ransom as part of a ransomware attack
Regulatory compliance
The M365 user should store sensitive data in ways that comply with regulatory policies governing that data

What Microsoft 365 and Google Workspace components need to be backed up?

MSP360 offers a dedicated backup solution for MSPs that ensures secure cloud to cloud data protection and quick recovery of essential Microsoft 365 and Google Workspace components without needing local infrastructure.

Microsoft 365 backup

Backup of all core Microsoft 365 components. Ensuring complete coverage for Outlook, OneDrive, SharePoint and Teams data, which is vital to the operations of most businesses.

Google Workspace backup

Protect key elements of your Google Workspace - Gmail, Drive, Shared Drives, Contacts and Calendar. Keeping your communications, files and productivity data safe.

OneDrive backup

Files and folders created and uploaded by users, with file metadata, versions, offline files, and folder structure for accurate and complete restoration.

Google Drive backup

Files and folders owned and created by users, including file ownership, permissions, and file modification history.

Outook backup

Emails, contacts, and calendar, including email folders, metadata, and shared mailboxes. Allows the recovery of deleted and public folder items with full folder structure.

Gmail backup

Emails, including inbox, sent, labels, archived, and drafts, with attachments, and sent/received timestamps.

SharePoint backup

Site collections, subsites, libraries, lists, and site pages, including permissions, metadata, and version history for each element.

Shared Drives backup

Team and department drives, including all files, folders, permissions, and version history, for team collaboration continuity.

Microsoft Teams backup

Channel chats and posts, meeting history, shared files and recordings, wikis and tabs. Backs up all team and channel settings, membership, and permissions, for a complete team workspace restore.

Contacts and Calendars backup

Contacts, groups and address books plus calendar events, invites, reminders and attachments to recover your full scheduling and communication.

Backup your Microsoft 365 and Google Workspace with MSP360

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Main Features:

Backup for M365 and Google Workspace
Bring-Your-Own Storage
Backup History
Role-based access control
Advanced encryption
Item level backup and restore
No hidden payments
Reporting
Retention Policy
Audit Log
Multi-factor authentication
Group management operations
Export to PST
Email Notifications

Support: Email support

Advanced Features for MSPs:

Multi-Tenant Backup
Advanced Reporting and Alerting
Centralized Management
Grouping Domains by Companies
Rebranding (White Labeling)
Immutable backups

Support: 24/7/365 live technical support

Key Features of MSP360 Backup for M365/Google

Cloud Storage of Your Choice

Choose any of your public cloud storage, or select MSP360 storage powered by AWS or Wasabi to reduce human setup errors and start protecting data immediately upon sign up.

Cloud-to-Cloud Backup

Enable seamless protection without the need for local infrastructure, making it an ideal solution for MSPs serving SMBs with limited IT resources.

Microsoft 365 and Google Workspace backup support

Protect the data of all Microsoft 365/Google Workspace components in a single platform.

Export Files to PST

Export full user mailboxes, including emails, contacts, and calendars, or create an item-level export of individual folders, messages, and items.

Point in Time Restore Option

Roll files, folders, mailboxes, or entire workloads back to an exact moment you choose, eliminating versioning gaps and minimizing downtime.

Robust Retention Policies

Configure data retention settings the way you need with a fully customizable solution.

MSP Platform

MSP360 Managed Backup for M365/Google is part of the MSP platform.

MSP Platform is a solution designed for MSPs to centralize management of backup (including Microsoft 365 and Google Workspace), RMM, and remote access in a single console.

MSP Platform Features

All-in-one IT management and data protection
Mobile Application for iOS and Android
Desktop and server Backup
RMM
Remote access
PSA for ticketing and billing
Command Line Interface
Real-time monitoring

Support: 24/7/365 live technical support

Getting Started with Managed Backup for M365/Google

Find how to set up and configure the Managed backup for M365/Google with the comprehensive getting-started guide, designed to help you protect your data quickly and efficiently.

Managed Backup for Microsoft 365 and Google Workspace Overview

Whitepaper

Getting Started Guide

This guide will walk you through the essentials of using MSP360 Managed Backup for Microsoft 365 and Google Workspace, including how to backup your data, purchase licenses, set up storage destinations, and configure your MSP360 account.

Read Guide

Product Interface

Choose components to back up

Once you are logged in, the Microsoft 365 or Google Workspace Backup dashboard is accessed, where you can select and manage all necessary components.

Manage Users

Add and manage new users/groups to the users' grid and synchronize changes for existing users.

Analyze Backup Reports and Insights

Backup statistics give you clear visibility into usage, success rates, and storage trends, helping you stay audit-ready, optimize retention, and plan ahead with confidence.

M365/Google Managed Backup Solution for MSPs

Cloud-to-cloud data protection and quick recovery for Microsoft 365 and Google Workspace, with simple setup and maintenance.

M365/Google Managed Backup Solution for MSPs

Managed Backup for Microsoft 365 and Google Workspace in Review

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Managed Backup for Microsoft 365 and Google Workspace | FAQ

What is SaaS Backup?

A SaaS backup solution is a software that is designed to protect mission-critical data for SaaS services like Microsoft 365 or Google Workspace. In the MSP360 product line, it is presented by MSP360 Backup for M365/Google for single-domain protection and MSP360 Managed Backup for M365/Google for multi-tenant management.

What makes MSP360 Managed Backup for M365/Google ideal for MSPs and multi-tenant environments?

MSP360 Managed Backup for M365/Google provides:
- Centralized Management: A single console to oversee all backup jobs, users, and storage across client domains.
- Multi-Platform Support: Safeguarding both Microsoft 365 and Google Workspace components on one platform.
- MSP-Focused Features: Offers White-Labeling for rebranding and flexible, cost-effective licensing for MSP scalability.

Why do I need to back up Microsoft 365 and Google Workspace data?

Although Microsoft 365 365 and Google Workspace are fully hosted and managed services, they operate under a Shared Responsibility Model where data protection remains your responsibility. Although there are a number of situations that could arise where you suffer permanent data loss from accidental deletion to global outages of these platforms. That’s why you need to implement a third-party solution to back up your data on a regular basis.

How does licensing work for M365/Google Backup?

A separate license must be purchased for each user included in a domain intended for backup. This license allows the backup of Mail (Exchange Online/Gmail), Drive (OneDrive/GDrive), Calendar, and Contacts.
A separate license is required for SharePoint, Microsoft Teams, and Shared Drives for each domain they want to back up. One license covers both Teams and SharePoint for the same domain.

How secure are MSP360 backup solutions?

MSP360's security features include:
- Encryption in transit and at rest
- Immutable backups to prevent accidental or malicious changes
- Access controls & audit logs to track all backup and restore activities.

Does MSP360 provide customizable reporting?

Yes, you can view reports in the dedicated section in the web control panel, or schedule customizable email reports.

Resources Related to MSP360 Backup for Microsoft 365 / Google Workspace

Visit our Resource Center to explore valuable resources on backup and security best practices.

MSP360 Managed Backup for Microsoft 365 and Google Workspace