Remote Desktop Support with MSP360 Connect

Quickly connect to users' machines for secure and efficient IT support, troubleshooting, and maintenance. Initiate high-performance remote desktop connections anytime, anywhere to keep businesses running smoothly.

MSP360 Remote Desktop

Easily set up a remote connection with unattended access

Oversee and run all your remote connections from a single web console

Access multiple computers simultaneously

Designed for MSPs and businesses

Make the Most of Your MSP360 Managed Connect

Most of the issues related to a company’s IT infrastructure can be addressed online without the need to go anywhere in person. All you need in this case is a fast and stable remote access solution to get the job done.

Check this guide to learn how MSP360 Managed Connect, a fast and secure remote access solution with a robust feature set, can be applied in a number of IT support use cases, and what are the best practices for using it.

Download Guide
Make the Most of Your MSP360 Managed Connect

Empower IT Support Through Seamless Remote Connections

Remote IT Support Software for Any Case

Provide Remote Support Worldwide

If your offices or your clients are spread across the world, the only way to fix their IT issues is to do it remotely. Distance doesn't matter when you have the right remote support tool at your fingertips.
Provide Remote Support Worldwide

Minimize Business Downtime

In the event of any unpredictable system or software issue that could bring a business to a halt, the best thing IT support can do is to fix it as soon as possible without going onsite.
Minimize Business Downtime

Increase Efficiency

With a team of specialists that can quickly react by means of a remote access solution, issues are resolved faster and overall efficiency increases.
Increase Efficiency

Improve Customer Interaction

With an MSP360 solution for remote access, you can reduce the number of customer complaints and resolve issues promptly with fast connection directly from the web console, file transfer, chat, multi-user sessions and more.
Improve Customer Interaction

Remote Support With MSP360 Connect: FAQ

How can I start with MSP360 Connect?

What operating systems do you support?

How many computers can I access at once?

Can several admins access a remote computer at the same time?

Where can I find pricing details?

I want to know more about the product. Where can I find more information?

Products Reviews

itprotoday
4.5/5
thurrott
4/5
pcmag
4/5
techradar
4.5/5
pcworld
4/5
quality-choice-2025
trusted-vendor-2025
high-performer-spring-2025
high-performer-spring-2025-emea
highest-user-adoption-spring-2025
connect-capterra-2025
connect-getapp-2025
connect-softwareadvice-2025

Remote Desktop Support with MSP360 Connect

About MSP360

formerly CloudBerry Lab
Established in 2011 by a group of IT professionals, MSP360 (formerly CloudBerry) provides simple and reliable cutting-edge Backup and IT management solutions for MSPs and IT departments worldwide.
MSP360 platform combines the number one easy-to-use backup solution to deliver best-in-class data protection, secure remote access software to provide support to customers or team members, and painless RMM to handle all aspects of IT infrastructures, all under a single pane of glass.
it-girl and it-guy with computer