Outlook Backup with MSP360
Cloud-to-cloud backup and recovery for your Exchange Online emails with our Outlook backup feature, easy to set up and manage, with full support for item-level restore and retention policies.






Outlook Backup Is Critical

Cloud Risks

Retention Isn't Recovery

Compliance Requirements
Understanding Microsoft's Shared Responsibility Model
- M365 Infrastructure uptimeMaximum uptime for the infrastructure and software hosting Microsoft 365
- Data replicationData is replicated across multiple locations which doesn’t save from manual file deletion
- Access controlAvailable access controls include basic password-based authentication and multi-factor authentication
- Physical accessProtection against unauthorized access to the physical infrastructure
- Setup and managementMicrosoft configures and manages the infrastructure that hosts Microsoft 365
- M365 Data AvailabilityThe data availability and access to it is the M365 user’s responsibility
- Data retentionData should be retained for the periods specified by the business need, applicable laws or internal company policies
- Internal attacksA malicious employee could deliberately delete data
- Virtual/Digital accessProtection against a third party that gains access to your Microsoft 365 resources could encrypt it and hold it for ransom as part of a ransomware attack
- Regulatory complianceThe M365 user should store sensitive data in ways that comply with regulatory policies governing that data
Why Use MSP360 Outlook Backup?
The MSP360 Outlook Backup feature provides a cloud-to-cloud backup solution for Microsoft 365 and Google Workspace. It ensures secure protection and quick recovery of essential Exchange Online data without needing local infrastructure. The solution also offers easy-to-set-up automation options.
Mail folders and emails
Contacts and distribution lists
Calendar events and scheduling data
Subfolders and folder structure
Metadata
Shared mailboxes and delegated access
Public folder email content
Deleted items and recoverable folders
Back up your Outlook with MSP360
Backup for M365/Google
- Backup for M365 and Google Workspace
- Bring-Your-Own Storage
- Backup History
- Role-based access control
- Advanced encryption
- Item level backup and restore
- No hidden payments
- Reporting
- Retention Policy
- Audit Log
- Multi-factor authentication
- Group management operations
- Export to PST
- Email Notifications
- Support: Email support
MSP360 Outlook Backup Features
MSP360 Backup for Outlook offers complete and flexible backup capabilities for MSPs, businesses, and individuals. Some advanced features are available exclusively through the MSP360 Managed Backup for M365/Google, an integrated solution within the MSP Platform, designed specifically for MSP use.
Back Up M365/GW Components
Back up Exchange Online, Contacts, Calendars, OneDrive, SharePoint, Teams, Gmail, Contacts, Calendars, Drive, Shared Drives.
Cloud-to-Cloud Backup
Enable seamless protection without the need for local infrastructure, making it an ideal solution for MSPs serving SMBs with limited IT resources.
Flexible and Cost-Effective SharePoint Licensing
SharePoint backup licenses can be purchased separately, offering scalability for organizations with a large number of users.
Storage of Your Choice
Choose any public cloud storage, such as AWS, Wasabi, and Backblaze B2 or a local storage to ensure full data protection.
Quick Access and Restoration from Anywhere
Mobile-friendly access ensures users can monitor backups and initiate restores remotely without requiring in-person intervention.
Backup Immutability
Bulletproof backup protection with immutability.
Export Files to PST
Export full user accounts, including mailboxes, contacts and calendars, or create an item-level export of individual mailboxes, folders, and email messages.
Robust Retention Policies
Configure data retention settings the way you need with a fully customizable solution.
MSP Platform
MSP360 Backup for M365/Google is a part of the MSP Platform
MSP360 Backup for Outlook provides flexible backup options for MSPs, businesses, and individuals. Advanced features are available only through the MSP360 Managed Backup for M365/Google, tailored for MSPs within the MSP Platform.

MSP Platform Features
- Multi-Tenant Backup
- Advanced Reporting and Alerting
- Centralized Management
- Grouping Domains by Companies
- MSP360 Storage Powered by AWS or Wasabi
- Rebranding
- Support: 24/7/365 live technical support
Getting Started with MSP360 Outlook Backup
Find how to set up and configure MSP360 backup for Outlook with our comprehensive getting started guide, designed to help you protect your data quickly and efficiently.
MSP360 Backup for Outlook Overview

Getting Started Guide
This guide will walk you through the essentials of using MSP360 Backup for Outlook, including how to back up your data: purchase licenses, set up storage destinations, and configure your MSP360 account.

Product Interface
Create Backup Job for selected objects
Select full mailboxes or specific folders like Inbox, Sent, or Custom folders. Use Enter Search Request to look for items matching the certain criteria.

Configure Backup or Archive Options
Configure criteria to backup the mail messages in mail folders.

Backup reports and Insights
Backup statistics give you clear visibility into usage, success rates, and storage trends, helping you stay audit-ready, optimize retention, and plan ahead with confidence.

Outlook Backup with MSP360
Cloud-to-cloud data protection and quick recovery for Exchange Online emails, contacts, and calendars with MSP360 Outlook Backup feature, simple to set up and maintain.






MSP360 Outlook Backup in Review












Frequently Asked Questions
Can I back up only one folder?
Can I restore deleted emails from 6 months ago?
What’s the difference between PST and OST?
- PST (Personal Storage Table): A portable file format used for manual export and archiving. Can be backed up and opened independently.
- OST (Offline Storage Table): A cached version of your mailbox used by Outlook for offline access. It cannot be backed up or restored directly—changes sync with the server when online.
How does MSP360 handle shared mailboxes?
Can I use MSP360 Outlook Backup without admin rights?
Is backup data protected from ransomware?
Resources Related to MSP360 Outlook Backup
Visit our Resources Centre to explore valuable resources on backup and security best practices.