{"id":62653,"date":"2026-07-08T17:34:37","date_gmt":"2026-07-08T13:34:37","guid":{"rendered":"https:\/\/www.msp360.com\/resources\/?p=62653"},"modified":"2026-07-08T17:34:52","modified_gmt":"2026-07-08T13:34:52","slug":"introducing-rmm-api","status":"publish","type":"post","link":"https:\/\/www.msp360.com\/resources\/blog\/introducing-rmm-api\/","title":{"rendered":"MSP360 RMM Gets a Public API for Dashboards, PSA, and BI Tools Integration"},"content":{"rendered":"<p>With the recent release of MSP360 RMM, we've added a public RMM API.<\/p>\n<p>MSP360 RMM data that used to live only inside the MSP360 Management Console can now flow into the systems your team already runs \u2013 custom dashboards, PSA platforms, and BI or reporting tools.<\/p>\n<p><!--more--><\/p>\n<p>For <strong>IT admins<\/strong>, that means the manual export step disappears \u2013 endpoint data shows up where you already work, without a separate trip to the RMM console. <strong>Management<\/strong> gets the same benefit from a different seat: visibility into what's running, without pulling an engineer off their queue to export it first.<\/p>\n<blockquote><p>If you\u2019re ready to try MSP360 RMM API, here are the materials to help you get started:<br \/>\n<a href=\"https:\/\/help.mspbackups.com\/mbs-api-specification\/get-started-rmm-api\">Getting Started Guide<\/a><br \/>\n<a href=\"https:\/\/api.rmm.mspbackups.com\/swagger\/index.html\">Full Endpoint Reference (Swagger)<\/a><\/p><\/blockquote>\n<h2>What is MSP360 RMM API<\/h2>\n<p>Our RMM API gives external platforms direct <strong>read<\/strong> access to MSP360 RMM data. The platforms authenticate with an API token and pull per-computer data on demand \u2013 system health, antivirus status, patch state, disk health, and more \u2013 instead of exporting reports and moving files around.<\/p>\n<h3>Automate with Live RMM Data<\/h3>\n<p>Wire the API into your automation platform and let state changes do the triggering: a critical service that stops, an overloaded CPU, an inventory record that's gone stale. Trigger a workflow, update a CMDB, or sync the change to another platform.<\/p>\n<h3>Bring RMM Data into Your Dashboards<\/h3>\n<p>Mid-sized and larger MSPs usually watch their operations from one place \u2013 a dashboard, a portal, whatever's open all day. Grafana was the request we heard most. The API makes MSP360 RMM a data source you connect directly. Build the panels your NOC or SOC actually watches, wherever your dashboards already live.<\/p>\n<h3>Create Custom Reports<\/h3>\n<p>Data can be reported alongside everything else you track. Feed it into Power BI or your data warehouse to build the QBR deck, the patch-history summary, or the software inventory that settles a license question<\/p>\n<h2>Integration Scenarios<\/h2>\n<p>We put together a guide covering the top 10 most requested RMM API integration scenarios, and mapped each one to the exact endpoints and polling intervals behind it.<br \/>\nScenarios include:<\/p>\n<ul>\n<li>Asset and inventory sync (CMDB and PSA)<\/li>\n<li>Patch and Windows update status monitoring<\/li>\n<li>Live dashboard (Grafana)<\/li>\n<li>BI and data warehouse export (Power BI)<\/li>\n<\/ul>\n<p>\u2026check out the full <a href=\"https:\/\/www.msp360.com\/download\/msp360-rmm-api-integration-scenarios-guide.pdf\">MSP360 RMM API Implementation Scenarios Guide<\/a>.<\/p>\n<h2>Availability of RMM API<\/h2>\n<p>The public RMM API is available immediately in MSP360 RMM. If you're new to the platform, <a href=\"https:\/\/www.msp360.com\/signup\/rmm\/\">get started with a 15-day free trial<\/a>. If you\u2019re an existing MSP360 user, <a href=\"https:\/\/mspbackups.com\/AS\/Login?logoff=1&amp;ref=%2F\">log into the Management Console to try it out<\/a>.<\/p>\n","protected":false},"excerpt":{"rendered":"<p>With the recent release of MSP360 RMM, we&#8217;ve added a public RMM API. MSP360 RMM data that used to live only inside the MSP360 Management Console can now flow into the systems your team already runs \u2013 custom dashboards, PSA platforms, and BI or reporting tools.<\/p>\n","protected":false},"author":109,"featured_media":62656,"comment_status":"closed","ping_status":"closed","sticky":false,"template":"","format":"standard","meta":{"_acf_changed":false,"footnotes":""},"categories":[877,1008],"tags":[],"class_list":["post-62653","post","type-post","status-publish","format-standard","has-post-thumbnail","hentry","category-blog-articles","category-msp360-rmm-msp360-product-guides"],"acf":[],"aioseo_notices":[],"_links":{"self":[{"href":"https:\/\/www.msp360.com\/resources\/wp-json\/wp\/v2\/posts\/62653","targetHints":{"allow":["GET"]}}],"collection":[{"href":"https:\/\/www.msp360.com\/resources\/wp-json\/wp\/v2\/posts"}],"about":[{"href":"https:\/\/www.msp360.com\/resources\/wp-json\/wp\/v2\/types\/post"}],"author":[{"embeddable":true,"href":"https:\/\/www.msp360.com\/resources\/wp-json\/wp\/v2\/users\/109"}],"replies":[{"embeddable":true,"href":"https:\/\/www.msp360.com\/resources\/wp-json\/wp\/v2\/comments?post=62653"}],"version-history":[{"count":16,"href":"https:\/\/www.msp360.com\/resources\/wp-json\/wp\/v2\/posts\/62653\/revisions"}],"predecessor-version":[{"id":62671,"href":"https:\/\/www.msp360.com\/resources\/wp-json\/wp\/v2\/posts\/62653\/revisions\/62671"}],"wp:featuredmedia":[{"embeddable":true,"href":"https:\/\/www.msp360.com\/resources\/wp-json\/wp\/v2\/media\/62656"}],"wp:attachment":[{"href":"https:\/\/www.msp360.com\/resources\/wp-json\/wp\/v2\/media?parent=62653"}],"wp:term":[{"taxonomy":"category","embeddable":true,"href":"https:\/\/www.msp360.com\/resources\/wp-json\/wp\/v2\/categories?post=62653"},{"taxonomy":"post_tag","embeddable":true,"href":"https:\/\/www.msp360.com\/resources\/wp-json\/wp\/v2\/tags?post=62653"}],"curies":[{"name":"wp","href":"https:\/\/api.w.org\/{rel}","templated":true}]}}