{"id":62038,"date":"2026-05-06T17:00:12","date_gmt":"2026-05-06T13:00:12","guid":{"rendered":"https:\/\/www.msp360.com\/resources\/?p=62038"},"modified":"2026-05-07T11:25:24","modified_gmt":"2026-05-07T07:25:24","slug":"introducing-msp360-rmm-2-5","status":"publish","type":"post","link":"https:\/\/www.msp360.com\/resources\/blog\/introducing-msp360-rmm-2-5\/","title":{"rendered":"Enhanced Endpoint Control and Linux Support in MSP360 RMM 2.5"},"content":{"rendered":"<p>With the release of <strong>MSP360 RMM version 2.5<\/strong>, we\u2019ve focused on <strong>increasing security and visibility of the endpoint performance, expanding Linux support and manual task automation<\/strong>.<\/p>\n<p><!--more--><\/p>\n<p>We are happy to announce the following updates:<\/p>\n<ul>\n<li><strong>Unauthorized Agent Removal Protection<\/strong>: Secure your managed endpoints by requiring a password to uninstall the Windows RMM agent, ensuring persistent visibility.<\/li>\n<li><strong>Intelligent Alerting<\/strong>: Stay ahead of issues with new alerts for services that fail to start after reboot and process-specific resource threshold monitoring.<\/li>\n<li><strong>Expanded Linux Support<\/strong>: Manage Linux endpoints more effectively with new software management capabilities and interactive command-line access in MSP360 RMM.<\/li>\n<li><strong>Enhanced Group Action Scheduling<\/strong>: Benefit from more flexible automation with pattern-based scheduling, such as \"the 2nd Thursday of every month\".<\/li>\n<li><strong>Interface improvements<\/strong>:\u00a0Complete important tasks and get necessary information faster with simplified navigation and consistent data display.<\/li>\n<\/ul>\n<p>Want to see more \u2014 check out our <a href=\"https:\/\/mspbackups.com\/AP\/Help\/whats-new\/2026\">full list of new features<\/a>.<\/p>\n<h2>Securing Your Access: Unauthorized Agent Removal<\/h2>\n<p>Your endpoints are now safe from accidental or intentional removal of the RMM Agent. To secure your visibility, version 2.5 introduces a <strong>password requirement<\/strong> for Windows agent uninstallation. You can set up the password requirement globally or per-company.<\/p>\n<p>While our <a href=\"https:\/\/www.msp360.com\/resources\/blog\/rmm-watchdog\/\"><strong>Watchdog<\/strong> <strong>service<\/strong><\/a> already monitors the RMM Agent\u2019s status and restarts it if stopped, a curious end-user or a malicious actor could still wipe the agent entirely, leaving the Watchdog with no \"house to guard.\" The new password protection prevents anyone from removing the software without your permission.<\/p>\n<h2>Updated Alerts and Resource Tracking<\/h2>\n<p>RMM 2.5 adds two new alert types \u2014 one for silent failures, one for precise diagnosis.<\/p>\n<h3>Alert on Service Failure After Reboot<\/h3>\n<p>Having implemented a new layer of detection, system services and daemons are now continuously monitored even through system restarts. Previously, if the monitored service or daemon failed to initialize after a reboot \u2014 no alert was triggered. To eliminate that, MSP360 RMM 2.5 now detects these \"ghost\" failures during the boot process. This ensures you can resolve initialization issues immediately, often before the end-user even realizes there is a problem.<\/p>\n<h3>Process-Level Resource Tracking<\/h3>\n<p>You can now proactively monitor specific applications to ensure they stay within their expected performance limits, enabling a more surgical response to resource issues. Before, system-wide alerts could only identify that a performance threshold was reached, leaving you to manually investigate which specific service was at fault. By predifining resource thresholds for individual processes in Version 2.5, you\u2019ll know exactly when the targeted application begins hogging RAM or CPU.<\/p>\n<h2>Seamless Management Across Windows, macOS, and Linux<\/h2>\n<p>Whether you are managing Windows, macOS, or Linux, the experience should be consistent across your entire fleet.<\/p>\n<h3>Linux Parity<\/h3>\n<p>Managing Linux endpoints in Version 2.5 now matches the experience on Windows and macOS. The update adds <strong>full software management, including installation, uninstallation, and updates<\/strong>,\u00a0 giving you the same depth of control across all three platforms, directly from the Management Console.<\/p>\n<h3>The Interactive Shell<\/h3>\n<p>We\u2019ve added an interactive shell console, giving you direct <strong>command-line access to your Linux machines<\/strong> right from the MSP360 RMM interface. You can now run ad-hoc commands or review logs directly from the Management Console without needing a separate SSH session.<\/p>\n<h3>Enhanced WinGet Integration<\/h3>\n<p>For Windows admins, we\u2019ve updated our WinGet filters to go beyond just the most popular 64-bit versions. RMM now returns all available candidates, allowing you to select the specific version you need for your environment directly from the console.<\/p>\n<h3>macOS Tahoe 26<\/h3>\n<p>Version 2.5 includes official support for the latest macOS release.<\/p>\n<h2>Smarter Automation and Scheduling<\/h2>\n<p>Flexible Group Action tasks \u2014 more precise scheduling and automatic new endpoint enrollment.<\/p>\n<h3>Pattern-Based Scheduling<\/h3>\n<p>You can now align Group Action tasks with complex maintenance windows, such as the \"2nd Thursday of every month.\" If previously you might have been limited to scheduling on the \"first day of the month,\" regardless of which day of the week that fell on, Version 2.5 ensures your automation maps perfectly to specific weekday-based workflows.<\/p>\n<h3>Dynamic Scoping<\/h3>\n<p>Task scopes now handle new endpoint enrollment for you. Before, you had to add new machines to existing task scopes manually. Now, if a task is scoped by a company or a tag, any new endpoint added to that company or assigned that tag is automatically picked up by the task.<\/p>\n<h2>Interface improvements<\/h2>\n<p>Based on your feedback, we\u2019ve optimized the <strong>side panel<\/strong> to reduce clicks for your most frequent tasks.<\/p>\n<p>Additionally, <strong>time zone displays<\/strong> for group actions are now consistent across the entire interface. This eliminates the chance for confusion with scheduled tasks when the machines are located in different time zones.<\/p>\n<h2>Get Started with MSP360 RMM 2.5<\/h2>\n<p>These updates are live and ready for you to try at <a href=\"https:\/\/mspbackups.com\/AS\/Login\">MSP360 RMM<\/a>.<\/p>\n<p>If you\u2019re new to the platform, <a href=\"https:\/\/www.msp360.com\/signup\/rmm\/\">get started with a 15-day free trial<\/a>. We also offer the <a href=\"https:\/\/www.msp360.com\/signup\/rmm\/?communityMode=1\">MSP360 RMM Community Edition<\/a> at no cost for MSPs managing up to 50 endpoints.<\/p>\n<h2>Discover more resources around Remote Monitoring and Management<\/h2>\n<p>For IT professionals and Managed Service Providers, implementing a reliable <a href=\"https:\/\/www.msp360.com\/resources\/blog\/what-is-rmm\/\">RMM<\/a> is the cornerstone of effective endpoint management. To build a robust IT stack, providers must carefully evaluate the essential <a href=\"https:\/\/www.msp360.com\/resources\/blog\/rmm-software-features-to-look-for\/\">RMM software features to look for<\/a> and understand exactly <a href=\"https:\/\/www.msp360.com\/resources\/blog\/what-to-monitor-with-rmm\/\">what to monitor with RMM<\/a> to proactively prevent system downtime. As operations scale, many IT teams find themselves evaluating their workflow tools, often debating whether they need an <a href=\"https:\/\/www.msp360.com\/resources\/blog\/msp-do-you-need-rmm-psa-or-both\/\">RMM, a PSA, or both<\/a> to streamline ticket resolution and client communication\u2014a topic further explored in our comprehensive <a href=\"https:\/\/www.youtube.com\/watch?v=DDhtXVd8tpo\">video guide<\/a>. Because these remote tools maintain high-level access to client networks, prioritizing strict <a href=\"https:\/\/www.msp360.com\/resources\/blog\/rmm-security\/\">RMM security<\/a> is non-negotiable, and it pairs best with advanced data protection strategies like utilizing <a href=\"https:\/\/www.msp360.com\/resources\/blog\/object-lock-for-immutable-backup\/\">object lock for immutable backups<\/a> to thwart ransomware attacks. Fortunately, upgrading your service offerings doesn't have to break the bank; taking advantage of a powerful <a href=\"https:\/\/www.msp360.com\/resources\/blog\/meet-msp360-rmm-community-edition-a-free-rmm\/\">free RMM<\/a> allows growing MSPs to deliver top-tier, secure support with zero initial software investment.<\/p>\n","protected":false},"excerpt":{"rendered":"<p>With the release of MSP360 RMM version 2.5, we\u2019ve focused on increasing security and visibility of the endpoint performance, expanding Linux support and manual task automation.<\/p>\n","protected":false},"author":99,"featured_media":62046,"comment_status":"closed","ping_status":"closed","sticky":false,"template":"","format":"standard","meta":{"_acf_changed":false,"footnotes":""},"categories":[997,877,882],"tags":[],"class_list":["post-62038","post","type-post","status-publish","format-standard","has-post-thumbnail","hentry","category-msp360-rmm","category-blog-articles","category-msp360-news"],"acf":[],"aioseo_notices":[],"_links":{"self":[{"href":"https:\/\/www.msp360.com\/resources\/wp-json\/wp\/v2\/posts\/62038","targetHints":{"allow":["GET"]}}],"collection":[{"href":"https:\/\/www.msp360.com\/resources\/wp-json\/wp\/v2\/posts"}],"about":[{"href":"https:\/\/www.msp360.com\/resources\/wp-json\/wp\/v2\/types\/post"}],"author":[{"embeddable":true,"href":"https:\/\/www.msp360.com\/resources\/wp-json\/wp\/v2\/users\/99"}],"replies":[{"embeddable":true,"href":"https:\/\/www.msp360.com\/resources\/wp-json\/wp\/v2\/comments?post=62038"}],"version-history":[{"count":11,"href":"https:\/\/www.msp360.com\/resources\/wp-json\/wp\/v2\/posts\/62038\/revisions"}],"predecessor-version":[{"id":62063,"href":"https:\/\/www.msp360.com\/resources\/wp-json\/wp\/v2\/posts\/62038\/revisions\/62063"}],"wp:featuredmedia":[{"embeddable":true,"href":"https:\/\/www.msp360.com\/resources\/wp-json\/wp\/v2\/media\/62046"}],"wp:attachment":[{"href":"https:\/\/www.msp360.com\/resources\/wp-json\/wp\/v2\/media?parent=62038"}],"wp:term":[{"taxonomy":"category","embeddable":true,"href":"https:\/\/www.msp360.com\/resources\/wp-json\/wp\/v2\/categories?post=62038"},{"taxonomy":"post_tag","embeddable":true,"href":"https:\/\/www.msp360.com\/resources\/wp-json\/wp\/v2\/tags?post=62038"}],"curies":[{"name":"wp","href":"https:\/\/api.w.org\/{rel}","templated":true}]}}