{"id":60159,"date":"2025-05-01T12:30:00","date_gmt":"2025-05-01T08:30:00","guid":{"rendered":"https:\/\/www.msp360.com\/resources\/?p=60159"},"modified":"2025-08-26T15:15:29","modified_gmt":"2025-08-26T11:15:29","slug":"frequently-asked-questions-about-msp360-standalone-backup","status":"publish","type":"post","link":"https:\/\/www.msp360.com\/resources\/blog\/frequently-asked-questions-about-msp360-standalone-backup\/","title":{"rendered":"Frequently Asked Questions About MSP360 Backup Pro"},"content":{"rendered":"<p><span style=\"font-weight: 400;\">This FAQ is intended to answer questions about MSP360 Backup Pro.\u00a0<\/span><\/p>\n<p><!--more--><\/p>\n<div class=\"table-of-content \">\n\t\t\t\t<p>Table of Contents<\/p>\n\t\t\t\t<ul><\/ul>\n\t\t\t\t<\/div>\n<h2><span style=\"font-weight: 400;\">What Is the Difference Between Free and Pro Backup Editions?<\/span><\/h2>\n<h3><span style=\"font-weight: 400;\">Pricing<\/span><\/h3>\n<p><span style=\"font-weight: 400;\">As the name of the edition suggests, MSP360 <a href=\"https:\/\/www.msp360.com\/backup\/free-backup-software\/\">Free Backup software<\/a> doesn\u2019t require license fees, and is free to use, while MSP360 Backup Pro has an annual subscription payment mode.<\/span><\/p>\n<h3><span style=\"font-weight: 400;\">Features<\/span><\/h3>\n<p><span style=\"font-weight: 400;\">While both MSP360 Free and Pro Backup editions are available for Windows, macOS and Linux devices, MSP360 Backup Pro offers more backup types supported, like Windows Server backup, virtual machine backup, and more.<\/span><\/p>\n<p><span style=\"font-weight: 400;\">Also, MSP360 Backup Free doesn\u2019t offer compression and encryption options as opposed to MSP360 Backup Pro.<\/span><\/p>\n<h3><span style=\"font-weight: 400;\">Use cases<\/span><\/h3>\n<p><span style=\"font-weight: 400;\">MSP360 Backup Free is a perfect solution for personal use: for example, users who need a basic backup solution for small-scale data protection of personal desktops with low data volumes (e.g. personal documents, photos) without upfront costs. MSP360 Backup Pro provides secure, and easy-to-use data protection for businesses. With this solution you can conveniently manage smaller-scale IT environments and upgrade anytime.<\/span><\/p>\n<h2><span style=\"font-weight: 400;\">How Licensing Works for MSP360 Backup Pro?<\/span><\/h2>\n<p><span style=\"font-weight: 400;\">With MSP360 Backup Pro, you get a <a href=\"https:\/\/www.msp360.com\/cloudberry-backup\/download\/cbbackup\/\">15-day free trial<\/a> after you download the product, and then you need to commit to an annual subscription. Each license is per computer (except for the VM edition - this one is per host), and the pricing depends on the edition you need. For example, the lowest pricing point for MSP360 Backup Pro is for Linux and macOS editions starts at $19.99. For Windows-based devices the pricing starts at $24.99\/year.<\/span><\/p>\n<h3><span style=\"font-weight: 400;\">I have already purchased a license. Can I move it to another computer?<\/span><\/h3>\n<p><span style=\"font-weight: 400;\">Yes, to do this, you need to release the license in the <\/span><b>Help <\/b><span style=\"font-weight: 400;\">menu on the endpoint you\u2019re currently using, and then you can use it on another computer.<\/span><\/p>\n<h3><span style=\"font-weight: 400;\">I have already purchased a license, but I need to upgrade. Can I do it?<\/span><\/h3>\n<p><span style=\"font-weight: 400;\">Yes, if you own a subscription of MSP360 Backup, you can <\/span><a href=\"https:\/\/www.msp360.com\/backup\/upgrade-license.aspx\"><span style=\"font-weight: 400;\">upgrade to a more advanced edition<\/span><\/a><span style=\"font-weight: 400;\"> by paying the price difference.<\/span><\/p>\n<h3><span style=\"font-weight: 400;\">Is storage included in the annual subscription?<\/span><\/h3>\n<p><span style=\"font-weight: 400;\">No, only the software costs for a year are included in the annual subscription, you have to pay for the storage separately.\u00a0<\/span><\/p>\n<h3><span style=\"font-weight: 400;\">Is the functionality limited in the trial version?<\/span><\/h3>\n<p><span style=\"font-weight: 400;\">No, the trial version comes with the same functionality as a paid version.<\/span><\/p>\n<h2><span style=\"font-weight: 400;\">Is Technical Support Included?<\/span><\/h2>\n<p><span style=\"font-weight: 400;\">With MSP360 Backup Pro, you can choose between Standard Support and Premium Support options:<\/span><\/p>\n<ul>\n<li style=\"font-weight: 400;\" aria-level=\"1\"><span style=\"font-weight: 400;\">Standard support is provided with no extra costs, but the support is provided within longer periods of time.<\/span><\/li>\n<li style=\"font-weight: 400;\" aria-level=\"1\"><span style=\"font-weight: 400;\">Premium support can be purchased separately, and it provides faster response time, regardless of your case priority.<\/span><\/li>\n<\/ul>\n<p>Check <a href=\"https:\/\/www.msp360.com\/premium-vs-standard-support\/\">this page<\/a> to learn more about support options.<\/p>\n<h2><span style=\"font-weight: 400;\">What Are the System Requirements?<\/span><\/h2>\n<p><span style=\"font-weight: 400;\">Before installing MSP360 Backup Pro for Windows on your target endpoint, make sure that the computer meets the following requirements:<\/span><\/p>\n<p><span style=\"font-weight: 400;\">Hardware requirements:<\/span><\/p>\n<p>&nbsp;<\/p>\n<table>\n<tbody>\n<tr>\n<td><span style=\"font-weight: 400;\">Component<\/span><\/td>\n<td><span style=\"font-weight: 400;\">Requirement<\/span><\/td>\n<\/tr>\n<tr>\n<td><span style=\"font-weight: 400;\">CPU<\/span><\/td>\n<td><span style=\"font-weight: 400;\">Minimum 1.4GHz 64-bit<\/span><\/td>\n<\/tr>\n<tr>\n<td><span style=\"font-weight: 400;\">RAM<\/span><\/td>\n<td><span style=\"font-weight: 400;\">4GB minimum, 8GB recommended<\/span><\/td>\n<\/tr>\n<tr>\n<td><span style=\"font-weight: 400;\">Disk Space<\/span><\/td>\n<td><span style=\"font-weight: 400;\">Minimum 1GB of free disk space<\/span><\/td>\n<\/tr>\n<\/tbody>\n<\/table>\n<p>&nbsp;<\/p>\n<p><span style=\"font-weight: 400;\">Software requirements:<\/span><\/p>\n<p>&nbsp;<\/p>\n<table>\n<tbody>\n<tr>\n<td><span style=\"font-weight: 400;\">Component<\/span><\/td>\n<td><span style=\"font-weight: 400;\">Requirement<\/span><\/td>\n<\/tr>\n<tr>\n<td><span style=\"font-weight: 400;\">Operating system<\/span><\/td>\n<td><span style=\"font-weight: 400;\">Windows 7\/8\/10\/11 or Windows Server 2008 R2\/2012\/2016\/2019\/2022<\/span><\/td>\n<\/tr>\n<tr>\n<td><span style=\"font-weight: 400;\">Software installed<\/span><\/td>\n<td><span style=\"font-weight: 400;\">Microsoft .NET Framework 4.7.2 or higher and Microsoft Visual C++ 2010 and higher<\/span><\/td>\n<\/tr>\n<\/tbody>\n<\/table>\n<p>&nbsp;<\/p>\n<p><span style=\"font-weight: 400;\">Below are the requirements for macOS:<\/span><\/p>\n<p><span style=\"font-weight: 400;\">Hardware requirements:<\/span><\/p>\n<p>&nbsp;<\/p>\n<table>\n<tbody>\n<tr>\n<td><span style=\"font-weight: 400;\">Component<\/span><\/td>\n<td><span style=\"font-weight: 400;\">Requirement<\/span><\/td>\n<\/tr>\n<tr>\n<td><span style=\"font-weight: 400;\">Model<\/span><\/td>\n<td><span style=\"font-weight: 400;\">Intel\u00ae Core&#x2122; or M1 Apple\u00ae Macintosh\u00ae computer<\/span><\/td>\n<\/tr>\n<tr>\n<td><span style=\"font-weight: 400;\">RAM<\/span><\/td>\n<td><span style=\"font-weight: 400;\">4GB minimum, 8GB recommended<\/span><\/td>\n<\/tr>\n<tr>\n<td><span style=\"font-weight: 400;\">Disk Space<\/span><\/td>\n<td><span style=\"font-weight: 400;\">Minimum 1GB of free disk space<\/span><\/td>\n<\/tr>\n<\/tbody>\n<\/table>\n<p>&nbsp;<\/p>\n<p><span style=\"font-weight: 400;\">Software requirements:<\/span><\/p>\n<p>&nbsp;<\/p>\n<table>\n<tbody>\n<tr>\n<td><span style=\"font-weight: 400;\">Component<\/span><\/td>\n<td><span style=\"font-weight: 400;\">Requirement<\/span><\/td>\n<\/tr>\n<tr>\n<td><span style=\"font-weight: 400;\">Operating system<\/span><\/td>\n<td><span style=\"font-weight: 400;\">OS X Mountain Lion (10.8.5 or higher), macOS Sierra (10.12 or higher), macOS Mojave (10.14 or higher), macOS Catalina (10.15 or higher), macOS Big Sur (11.0 or higher), macOS Monterey (12.0 or higher), macOS Ventura 13, and macOS Sonoma 14<\/span><\/td>\n<\/tr>\n<\/tbody>\n<\/table>\n<p>&nbsp;<\/p>\n<p><span style=\"font-weight: 400;\">Lastly, these are the requirements for Linux:<\/span><\/p>\n<p><span style=\"font-weight: 400;\">Hardware requirements:<\/span><\/p>\n<table>\n<tbody>\n<tr>\n<td><span style=\"font-weight: 400;\">Component<\/span><\/td>\n<td><span style=\"font-weight: 400;\">Requirement<\/span><\/td>\n<\/tr>\n<tr>\n<td><span style=\"font-weight: 400;\">CPU<\/span><\/td>\n<td><span style=\"font-weight: 400;\">Minimum 1.4GHz 64-bit<\/span><\/td>\n<\/tr>\n<tr>\n<td><span style=\"font-weight: 400;\">RAM<\/span><\/td>\n<td><span style=\"font-weight: 400;\">4GB minimum, 8GB recommended<\/span><\/td>\n<\/tr>\n<tr>\n<td><span style=\"font-weight: 400;\">Disk Space<\/span><\/td>\n<td><span style=\"font-weight: 400;\">Minimum 1GB of free disk space<\/span><\/td>\n<\/tr>\n<\/tbody>\n<\/table>\n<p>&nbsp;<\/p>\n<p><span style=\"font-weight: 400;\">Supported systems include:\u00a0<\/span>SUSE Enterprise: from 11.x, openSUSE from 42.x, Oracle Linux: from 6.5, Red Hat: from 6.5, Fedora Linux: from 25, CentOS: from 6.x, Amazon Linux 2.<\/p>\n<p>&nbsp;<\/p>\n","protected":false},"excerpt":{"rendered":"<p>This FAQ is intended to answer questions about MSP360 Backup Pro.\u00a0<\/p>\n","protected":false},"author":82,"featured_media":0,"comment_status":"closed","ping_status":"closed","sticky":false,"template":"","format":"standard","meta":{"_acf_changed":false,"footnotes":""},"categories":[877],"tags":[],"class_list":["post-60159","post","type-post","status-publish","format-standard","hentry","category-blog-articles"],"acf":[],"aioseo_notices":[],"_links":{"self":[{"href":"https:\/\/www.msp360.com\/resources\/wp-json\/wp\/v2\/posts\/60159","targetHints":{"allow":["GET"]}}],"collection":[{"href":"https:\/\/www.msp360.com\/resources\/wp-json\/wp\/v2\/posts"}],"about":[{"href":"https:\/\/www.msp360.com\/resources\/wp-json\/wp\/v2\/types\/post"}],"author":[{"embeddable":true,"href":"https:\/\/www.msp360.com\/resources\/wp-json\/wp\/v2\/users\/82"}],"replies":[{"embeddable":true,"href":"https:\/\/www.msp360.com\/resources\/wp-json\/wp\/v2\/comments?post=60159"}],"version-history":[{"count":7,"href":"https:\/\/www.msp360.com\/resources\/wp-json\/wp\/v2\/posts\/60159\/revisions"}],"predecessor-version":[{"id":60827,"href":"https:\/\/www.msp360.com\/resources\/wp-json\/wp\/v2\/posts\/60159\/revisions\/60827"}],"wp:attachment":[{"href":"https:\/\/www.msp360.com\/resources\/wp-json\/wp\/v2\/media?parent=60159"}],"wp:term":[{"taxonomy":"category","embeddable":true,"href":"https:\/\/www.msp360.com\/resources\/wp-json\/wp\/v2\/categories?post=60159"},{"taxonomy":"post_tag","embeddable":true,"href":"https:\/\/www.msp360.com\/resources\/wp-json\/wp\/v2\/tags?post=60159"}],"curies":[{"name":"wp","href":"https:\/\/api.w.org\/{rel}","templated":true}]}}