{"id":59784,"date":"2025-04-24T20:43:30","date_gmt":"2025-04-24T16:43:30","guid":{"rendered":"https:\/\/www.msp360.com\/resources\/?p=59784"},"modified":"2025-10-16T19:34:59","modified_gmt":"2025-10-16T15:34:59","slug":"set-up-msp360-standalone-backup-for-microsoft-365-and-google-workspace","status":"publish","type":"post","link":"https:\/\/www.msp360.com\/resources\/blog\/set-up-msp360-standalone-backup-for-microsoft-365-and-google-workspace\/","title":{"rendered":"Set up MSP360 Backup for Microsoft 365 and Google Workspace"},"content":{"rendered":"<p><span style=\"font-weight: 400;\">With MSP360 Backup for M365 \/ Google, you can back up and recover emails, files, and other services under <\/span><a href=\"https:\/\/www.msp360.com\/saas-backup\/m365\/\"><span style=\"font-weight: 400;\">Microsoft 365<\/span><\/a><span style=\"font-weight: 400;\"> and <\/span><a href=\"https:\/\/www.msp360.com\/saas-backup\/google-workspace\/\"><span style=\"font-weight: 400;\">Google Workspace<\/span><\/a><span style=\"font-weight: 400;\"> accounts. This guide will help you prepare to back up your data: purchase licenses, set up storage destinations, and configure your MSP360 account.<\/span><!--more--><b style=\"font-size: 1rem;\"><i><\/i><\/b><\/p>\n<blockquote><p><b style=\"font-size: 1rem;\"><i>Note: <\/i><\/b><i style=\"font-size: 1rem;\">MSP360 Backup for M365\/\u00a0 Google is designed for secure, convenient <\/i><b style=\"font-size: 1rem;\"><i>backup of a single domain<\/i><\/b><i style=\"font-size: 1rem;\">. It suits businesses, government, healthcare, education, finance, internal IT teams, and personal use. For managing multiple domains or organizations, use <\/i><a style=\"font-size: 1rem;\" href=\"https:\/\/www.msp360.com\/saas-backup\/signup\/?mode=mbs\"><i>MSP360 Managed Backup for Microsoft 365\/Google Workspace<\/i><\/a><i style=\"font-size: 1rem;\"> \u2014 a centralized solution for MSPs, resellers, and IT teams.<\/i><\/p><\/blockquote>\n<p><span style=\"font-weight: 400;\">MSP360 Backup for Microsoft 365 \/ Google Workspace supports the following types of Microsoft and Google Workspace accounts:<\/span><\/p>\n<ul>\n<li><b>Microsoft 365 Business <\/b><span style=\"font-weight: 400;\">- for companies of any size managing their own Microsoft 365 environment.<\/span><\/li>\n<li><b style=\"font-size: 1rem;\">Microsoft 365 Personal<\/b><span style=\"font-weight: 400;\">, for individual users who want to back up personal email, files, and calendar data.<br \/>\n<\/span><\/p>\n<blockquote><p><b style=\"font-size: 1rem;\"><i>Note:<\/i><\/b><i style=\"font-size: 1rem;\"> SharePoint and Teams licenses are <\/i><b style=\"font-size: 1rem;\"><i>not available<\/i><\/b><i style=\"font-size: 1rem;\"> for Microsoft 365 Personal accounts. Additionally, <\/i><b style=\"font-size: 1rem;\"><i>you cannot add other users<\/i><\/b><i style=\"font-size: 1rem;\"> \u2014 only the primary account can be backed up.<\/i><\/p><\/blockquote>\n<\/li>\n<\/ul>\n<ul>\n<li><b>Google Workspace<\/b><span style=\"font-weight: 400;\"> - for individuals, businesses, and non-profits institutions using Google services under a single domain.<\/span><\/li>\n<\/ul>\n<p>&nbsp;<\/p>\n<p><!-- CTA: MBS slide-in --><\/p>\n<div id=\"slidebox\"><a class=\"close\">\u00a0<\/a><!--HubSpot Call-to-Action Code --><span class=\"hs-cta-wrapper hs-cta-deferred\" id=\"hs-cta-wrapper-761dc0f3-19c9-403d-a99e-670c329ec4a1\" data-portal=\"5442029\" data-id=\"761dc0f3-19c9-403d-a99e-670c329ec4a1\"><span class=\"hs-cta-node hs-cta-761dc0f3-19c9-403d-a99e-670c329ec4a1\" id=\"hs-cta-761dc0f3-19c9-403d-a99e-670c329ec4a1\"><!--[if lte IE 8]><div id=\"hs-cta-ie-element\"><\/div><![endif]--><a href=\"https:\/\/cta-redirect.hubspot.com\/cta\/redirect\/5442029\/761dc0f3-19c9-403d-a99e-670c329ec4a1\" target=\"_blank\" rel=\"noopener\"><img decoding=\"async\" class=\"hs-cta-img\" id=\"hs-cta-img-761dc0f3-19c9-403d-a99e-670c329ec4a1\" style=\"border-width:0px;\" src=\"https:\/\/no-cache.hubspot.com\/cta\/default\/5442029\/761dc0f3-19c9-403d-a99e-670c329ec4a1.png\" alt=\"CTA\"><\/a><\/span><\/span><!-- end HubSpot Call-to-Action Code --><\/div>\n<h2><span style=\"font-weight: 400;\">Connect MSP360 Backup to Microsoft 365 \/ Google Workspace account<\/span><\/h2>\n<h2><\/h2>\n<h3>For Microsoft 365<\/h3>\n<ol>\n<li style=\"font-weight: 400;\" aria-level=\"1\"><span style=\"font-weight: 400;\">Fill out the <\/span><a href=\"https:\/\/www.msp360.com\/saas-backup\/signup\/?mode=standalone\"><span style=\"font-weight: 400;\">Signup from<\/span><\/a><\/li>\n<li style=\"font-weight: 400;\" aria-level=\"1\"><span style=\"font-weight: 400;\">If you already signed up, login to the <\/span><a href=\"https:\/\/apps.msp360.com\/office\"><span style=\"font-weight: 400;\">Dashboard<\/span><\/a><\/li>\n<li style=\"font-weight: 400;\" aria-level=\"1\"><span style=\"font-weight: 400;\">Choose your Microsoft or Google Workspace account type: Microsoft 365 Business, Microsoft 365 Personal, Google Workspace<\/span><span style=\"font-weight: 400;\"><br \/>\n<\/span><\/li>\n<\/ol>\n<blockquote><p><b><i>Note:<\/i><\/b><i><span style=\"font-weight: 400;\"> Be careful, if you use Microsoft 365 Personal, do not try to login using the Microsoft 365 Business account type button.<\/span><\/i><\/p><\/blockquote>\n<p><img loading=\"lazy\" decoding=\"async\" class=\" wp-image-59785\" src=\"\/wp-content\/uploads\/2025\/04\/image-47-300x204.png\" alt=\"Microsoft or Google Workspace account type\" width=\"404\" height=\"275\" srcset=\"https:\/\/www.msp360.com\/resources\/wp-content\/uploads\/2025\/04\/image-47-300x204.png 300w, https:\/\/www.msp360.com\/resources\/wp-content\/uploads\/2025\/04\/image-47.png 417w\" sizes=\"auto, (max-width: 404px) 100vw, 404px\" \/><\/p>\n<ul>\n<li><span style=\"font-weight: 400;\">Sign in using your Microsoft 365 credentials (for first-time setup, use the Global Administrator account). Refer to the <\/span><a href=\"https:\/\/help.msp360.com\/cloudberry-backup-for-ms-office-365\/office-365\/management-console\"><span style=\"font-weight: 400;\">Dashboard<\/span><\/a><span style=\"font-weight: 400;\"> chapter in our help documentation for detailed information.<\/span><\/li>\n<\/ul>\n<p>&nbsp;<\/p>\n<h3>Setup Google Workspace Backup<\/h3>\n<p><span style=\"font-weight: 400;\">Configure trusts for <\/span><b>apps.mspbackups.com<\/b><span style=\"font-weight: 400;\"> requested by Google as described:<\/span><\/p>\n<ul>\n<li><span style=\"font-weight: 400;\">Sign in to <\/span><a href=\"https:\/\/admin.google.com\/\"><span style=\"font-weight: 400;\">Google Admin Console<\/span><\/a><span style=\"font-weight: 400;\"> as a super administrator.<\/span><\/li>\n<li><span style=\"font-weight: 400;\">Click <\/span><b>Main Menu &gt; Security &gt; Access and data control &gt; API Controls &gt; Manage Third-Party App Access<\/b><\/li>\n<li><span style=\"font-weight: 400;\">Add the following OAuth Client IDs as trusted applications:<\/span>\n<ul>\n<li><span style=\"font-weight: 400;\">101545705208641292657<\/span><\/li>\n<li><span style=\"font-weight: 400;\">76254656058-ue8d5fkuicrfjjhd8c1qngd2goaq3ngs.apps.googleusercontent.com<\/span><\/li>\n<\/ul>\n<\/li>\n<li><span style=\"font-weight: 400;\">Ensure access type is set to: <\/span><b>Trusted: Can access all Google Services<\/b><b><br \/>\n<\/b><\/li>\n<\/ul>\n<p><img loading=\"lazy\" decoding=\"async\" class=\" wp-image-59797\" src=\"\/wp-content\/uploads\/2025\/04\/trust0_-300x133.png\" alt=\"Configure OAuth APP\" width=\"964\" height=\"427\" srcset=\"https:\/\/www.msp360.com\/resources\/wp-content\/uploads\/2025\/04\/trust0_-300x133.png 300w, https:\/\/www.msp360.com\/resources\/wp-content\/uploads\/2025\/04\/trust0_-768x340.png 768w, https:\/\/www.msp360.com\/resources\/wp-content\/uploads\/2025\/04\/trust0_-624x276.png 624w, https:\/\/www.msp360.com\/resources\/wp-content\/uploads\/2025\/04\/trust0_.png 1010w\" sizes=\"auto, (max-width: 964px) 100vw, 964px\" \/><\/p>\n<p><span style=\"font-weight: 400;\">Added applications will be visible in the <\/span><b>Connected apps<\/b><span style=\"font-weight: 400;\"> grid with the <\/span><b>Trusted<\/b><span style=\"font-weight: 400;\"><span style=\"font-weight: 400;\"> status<br \/>\n<\/span><\/span><\/p>\n<p><img loading=\"lazy\" decoding=\"async\" class=\" wp-image-59798\" src=\"\/wp-content\/uploads\/2025\/04\/trust1-300x133.png\" alt=\"Connected apps in Google Workspace pannel\" width=\"910\" height=\"403\" srcset=\"https:\/\/www.msp360.com\/resources\/wp-content\/uploads\/2025\/04\/trust1-300x133.png 300w, https:\/\/www.msp360.com\/resources\/wp-content\/uploads\/2025\/04\/trust1-768x340.png 768w, https:\/\/www.msp360.com\/resources\/wp-content\/uploads\/2025\/04\/trust1-624x276.png 624w, https:\/\/www.msp360.com\/resources\/wp-content\/uploads\/2025\/04\/trust1.png 1010w\" sizes=\"auto, (max-width: 910px) 100vw, 910px\" \/><\/p>\n<ol>\n<li><span style=\"font-weight: 400;\">Open the <\/span><a href=\"https:\/\/apps.msp360.com\/gapps\"><span style=\"font-weight: 400;\">Dashboard<\/span><\/a><\/li>\n<li style=\"font-weight: 400;\" aria-level=\"1\"><span style=\"font-weight: 400;\">Select <\/span><b>Google Workspace<\/b><span style=\"font-weight: 400;\"><span style=\"font-weight: 400;\">.<br \/>\n<\/span><\/span><img loading=\"lazy\" decoding=\"async\" class=\" wp-image-59785\" src=\"\/wp-content\/uploads\/2025\/04\/image-47-300x204.png\" alt=\"Microsoft or Google Workspace account type\" width=\"404\" height=\"275\" srcset=\"https:\/\/www.msp360.com\/resources\/wp-content\/uploads\/2025\/04\/image-47-300x204.png 300w, https:\/\/www.msp360.com\/resources\/wp-content\/uploads\/2025\/04\/image-47.png 417w\" sizes=\"auto, (max-width: 404px) 100vw, 404px\" \/><\/li>\n<li><span style=\"font-weight: 400;\">Sign in with Google credentials (for first-time setup, use the Super Administrator account). Refer to <\/span><a href=\"https:\/\/help.msp360.com\/cloudberry-backup-for-ms-office-365\/g-suite\/management-console\"><span style=\"font-weight: 400;\">Dashboard<\/span><\/a><span style=\"font-weight: 400;\"> chapter for detailed information.<\/span><\/li>\n<\/ol>\n<h3>Install MSPBackups Application from GoogleApps<\/h3>\n<p><span style=\"font-weight: 400;\">When you enable backup services for the first time in the Service Dashboard, you will be redirected to the <\/span><a href=\"https:\/\/workspace.google.com\/marketplace\/app\/mspbackups\/76254656058\"><span style=\"font-weight: 400;\">Google Workspace Marketplace<\/span><\/a><span style=\"font-weight: 400;\"> to install the MSPBackups Application to your domain. This application is required to manage permissions and operations for your Google Workspace backup. After installing the application use the link <\/span><a href=\"http:\/\/apps.msp360.com\"><span style=\"font-weight: 400;\">apps.msp360.com<\/span><\/a><span style=\"font-weight: 400;\"> to return to the backup portal to continue the backup set up.<br \/>\n<\/span><\/p>\n<p><img loading=\"lazy\" decoding=\"async\" class=\" wp-image-59788\" src=\"\/wp-content\/uploads\/2025\/04\/image-50-300x109.png\" alt=\"backup portal \" width=\"873\" height=\"317\" srcset=\"https:\/\/www.msp360.com\/resources\/wp-content\/uploads\/2025\/04\/image-50-300x109.png 300w, https:\/\/www.msp360.com\/resources\/wp-content\/uploads\/2025\/04\/image-50-1024x372.png 1024w, https:\/\/www.msp360.com\/resources\/wp-content\/uploads\/2025\/04\/image-50-768x279.png 768w, https:\/\/www.msp360.com\/resources\/wp-content\/uploads\/2025\/04\/image-50-1536x559.png 1536w, https:\/\/www.msp360.com\/resources\/wp-content\/uploads\/2025\/04\/image-50-624x227.png 624w, https:\/\/www.msp360.com\/resources\/wp-content\/uploads\/2025\/04\/image-50.png 1600w\" sizes=\"auto, (max-width: 873px) 100vw, 873px\" \/><\/p>\n<h2><b>MSP360 Backup for M365 \/ Google Dashboard Overview<\/b><\/h2>\n<p><span style=\"font-weight: 400;\">The available dashboard features depend on your account type.<\/span><\/p>\n<p><span style=\"font-weight: 400;\">For <\/span><b>Microsoft 365 Business<\/b><span style=\"font-weight: 400;\"> the dashboard includes:<\/span><span style=\"font-weight: 400;\"><br \/>\n<\/span><span style=\"font-weight: 400;\">Users, Payments, Mail, Drive, Contacts, Calendar, SharePoint, Teams, and Reporting.<\/span><\/p>\n<p><span style=\"font-weight: 400;\">For <\/span><b>Microsoft 365 Personal<\/b><span style=\"font-weight: 400;\">, the dashboard includes a simplified menu:<\/span><span style=\"font-weight: 400;\"><br \/>\n<\/span><span style=\"font-weight: 400;\">Payments, Mail, Drive, Contacts, Calendar, and Reporting.<\/span><\/p>\n<blockquote><p><b><i>Note: <\/i><\/b><i><span style=\"font-weight: 400;\">Users, SharePoint, and Teams are not available for this account type.<\/span><\/i><\/p><\/blockquote>\n<p><span style=\"font-weight: 400;\">For<\/span><b> Google Workspace<\/b><span style=\"font-weight: 400;\"> the dashboard includes: Users, Payments, Mail, Drive, Contacts, Calendar, Shared Drives, Reporting \u200b\u200b<\/span><\/p>\n<h2><span style=\"font-weight: 400;\">Configure Your Administrative Account<\/span><\/h2>\n<ol>\n<li style=\"font-weight: 400;\" aria-level=\"1\"><span style=\"font-weight: 400;\">Open Dashboard.<\/span><\/li>\n<li style=\"font-weight: 400;\" aria-level=\"1\"><span style=\"font-weight: 400;\">In user menu select <\/span><b>My Account<\/b><span style=\"font-weight: 400;\"><span style=\"font-weight: 400;\">.<br \/>\n<\/span><\/span><img loading=\"lazy\" decoding=\"async\" class=\" wp-image-59789\" src=\"\/wp-content\/uploads\/2025\/04\/image-51-300x83.png\" alt=\"My Account Settings\" width=\"956\" height=\"264\" srcset=\"https:\/\/www.msp360.com\/resources\/wp-content\/uploads\/2025\/04\/image-51-300x83.png 300w, https:\/\/www.msp360.com\/resources\/wp-content\/uploads\/2025\/04\/image-51-1024x284.png 1024w, https:\/\/www.msp360.com\/resources\/wp-content\/uploads\/2025\/04\/image-51-768x213.png 768w, https:\/\/www.msp360.com\/resources\/wp-content\/uploads\/2025\/04\/image-51-624x173.png 624w, https:\/\/www.msp360.com\/resources\/wp-content\/uploads\/2025\/04\/image-51.png 1378w\" sizes=\"auto, (max-width: 956px) 100vw, 956px\" \/><\/li>\n<li><span style=\"font-weight: 400;\">In <\/span><b>Contact Info<\/b><span style=\"font-weight: 400;\">, provide your contact details.<\/span><\/li>\n<li style=\"font-weight: 400;\" aria-level=\"1\"><span style=\"font-weight: 400;\">Add an alternate email in <\/span><b>Set up alternate email<\/b><span style=\"font-weight: 400;\"> area add an alternate email. A strong password for alternate email is required. We will send an email message to specified alternate email for verification purposes. Please confirm it via the verification link sent.<\/span><\/li>\n<li style=\"font-weight: 400;\" aria-level=\"1\"><span style=\"font-weight: 400;\">It is recommended to turn on Two-Factor Authentication (2FA).<\/span><\/li>\n<li style=\"font-weight: 400;\" aria-level=\"1\"><span style=\"font-weight: 400;\">In <\/span><b>Set up storage<\/b><span style=\"font-weight: 400;\"> area, add a storage account by<br \/>\n\u2022 Selecting your storage provider in <b>Storage Type<br \/>\n<\/b>\u2022 Filling in required details and testing the connection. You will see <b>Successfully connected<\/b> in case your access is confirmed.<br \/>\n<\/span><\/li>\n<li><span style=\"font-weight: 400;\">Once you are done with editing, click <\/span><b>Save<\/b><span style=\"font-weight: 400;\"> and confirm your settings.<\/span><\/li>\n<\/ol>\n<blockquote><p><b><i>Note on Long-Term (Archival) Cloud Storage Usage<br \/>\n<\/i><\/b><i><span style=\"font-weight: 400;\">Long-term (archival or cold) storage classes are not supported. If you make a decision to use these classes, you are responsible for all transitions and selection of long-term storage classes. We also are not responsible for manipulations with the storage by the user and for the costs associated with these operations.<br \/>\n<\/span><\/i><i style=\"font-size: 1rem;\"><\/i><\/p>\n<ul>\n<li><i style=\"font-size: 1rem;\">Long-term storage classes (e.g., S3 Glacier, Azure Archive) may result in extended retrieval times (up to 48 hours for AWS Glacier).<\/i><\/li>\n<li><i style=\"font-size: 1rem;\">Retrieval costs may apply. The user assumes responsibility for selecting long-term storage classes and associated fees.<\/i><\/li>\n<\/ul>\n<\/blockquote>\n<h2><b>Manage Subscription<\/b><\/h2>\n<h3><span style=\"font-weight: 400;\">Purchase User Licenses<\/span><\/h3>\n<p><span style=\"font-weight: 400;\">MSP360 Backup for Microsoft 365 \/ Google Workspace is distributed on a per-user basis. All active users must be covered by your subscription. To back up more users, increase the user limit by purchasing additional seats. This plan allows backing up the following services: Mail (Exchange Online), Drive (OneDrive), Calendar, and Contacts for the user who is assigned the plan. To back up SharePoint, Teams or Shared Drives, you should add the appropriate feature to the subscription plan of the administrative account.<\/span><\/p>\n<p><span style=\"font-weight: 400;\">The following subscription plans are available:<\/span><\/p>\n<ul>\n<li style=\"font-weight: 400;\" aria-level=\"1\"><span style=\"font-weight: 400;\">1 month<\/span><\/li>\n<li style=\"font-weight: 400;\" aria-level=\"1\"><span style=\"font-weight: 400;\">6 months<\/span><\/li>\n<li style=\"font-weight: 400;\" aria-level=\"1\"><span style=\"font-weight: 400;\">1 year<\/span><\/li>\n<\/ul>\n<p><span style=\"font-weight: 400;\">To purchase subscription plans, proceed as follows:<\/span><\/p>\n<ol>\n<li style=\"font-weight: 400;\" aria-level=\"1\"><span style=\"font-weight: 400;\">Open the dashboard<\/span><\/li>\n<li style=\"font-weight: 400;\" aria-level=\"1\"><span style=\"font-weight: 400;\">Click <\/span><b>Payments<\/b><span style=\"font-weight: 400;\"><span style=\"font-weight: 400;\"> in the horizontal menu. If you already have a trial or commercial subscription, please check their expiration dates to identify the required quantity of subscription plans.<br \/>\n<\/span><\/span><img loading=\"lazy\" decoding=\"async\" class=\" wp-image-59790\" src=\"\/wp-content\/uploads\/2025\/04\/image-52-300x142.png\" alt=\"Payment Section in the Console\" width=\"405\" height=\"192\" srcset=\"https:\/\/www.msp360.com\/resources\/wp-content\/uploads\/2025\/04\/image-52-300x142.png 300w, https:\/\/www.msp360.com\/resources\/wp-content\/uploads\/2025\/04\/image-52.png 561w\" sizes=\"auto, (max-width: 405px) 100vw, 405px\" \/><\/li>\n<li><span style=\"font-weight: 400;\">Click <\/span><b>Select Your Plan<\/b><span style=\"font-weight: 400;\">. You can see your current subscription plan, if any, and available subscription plans to select.<\/span><\/li>\n<li style=\"font-weight: 400;\" aria-level=\"1\"><span style=\"font-weight: 400;\">Select the required subscription plan<\/span><\/li>\n<li><span style=\"font-weight: 400;\">For <\/span><b>Microsoft 365 Business\/Google Workspace<\/b><span style=\"font-weight: 400;\"> product edition, select the required configuration;<\/span>\n<ol>\n<li><span style=\"font-weight: 400;\">Enter the number of additional users you want to include in the backup project<\/span><\/li>\n<li><span style=\"font-weight: 400;\">For Microsoft 365 select SharePoint\/Teams check box to perform SharePoint and Teams backup<\/span><\/li>\n<li><span style=\"font-weight: 400;\"><span style=\"font-weight: 400;\"><span style=\"font-weight: 400;\">In Google Workspace select Shared Drives check box to perform Shared Drives backup<br \/>\n<\/span><\/span><\/span><img loading=\"lazy\" decoding=\"async\" class=\" wp-image-59795\" src=\"\/wp-content\/uploads\/2025\/04\/image-300x125.jpeg\" alt=\"Subscription plan for Cloud Backup for Microsoft365 Business and Google Workspace account types\" width=\"1063\" height=\"443\" srcset=\"https:\/\/www.msp360.com\/resources\/wp-content\/uploads\/2025\/04\/image-300x125.jpeg 300w, https:\/\/www.msp360.com\/resources\/wp-content\/uploads\/2025\/04\/image-1024x428.jpeg 1024w, https:\/\/www.msp360.com\/resources\/wp-content\/uploads\/2025\/04\/image-768x321.jpeg 768w, https:\/\/www.msp360.com\/resources\/wp-content\/uploads\/2025\/04\/image-624x261.jpeg 624w\" sizes=\"auto, (max-width: 1063px) 100vw, 1063px\" \/><\/li>\n<\/ol>\n<\/li>\n<li><span style=\"font-weight: 400;\">For <\/span><b>Microsoft 365 Personal <\/b><span style=\"font-weight: 400;\">product edition, select the subscription plan:<\/span>\n<ol>\n<li style=\"font-weight: 400;\" aria-level=\"2\"><span style=\"font-weight: 400;\">1 month<\/span><\/li>\n<li style=\"font-weight: 400;\" aria-level=\"2\"><span style=\"font-weight: 400;\">6 months<\/span><\/li>\n<li style=\"font-weight: 400;\" aria-level=\"2\"><span style=\"font-weight: 400;\"><span style=\"font-weight: 400;\"><span style=\"font-weight: 400;\">1 year<br \/>\n<\/span><\/span><\/span><img loading=\"lazy\" decoding=\"async\" class=\" wp-image-59791\" src=\"\/wp-content\/uploads\/2025\/04\/image-53-300x125.png\" alt=\"Subscription plan for Cloud Backup for Microsoft365 Personal account type\" width=\"1111\" height=\"463\" srcset=\"https:\/\/www.msp360.com\/resources\/wp-content\/uploads\/2025\/04\/image-53-300x125.png 300w, https:\/\/www.msp360.com\/resources\/wp-content\/uploads\/2025\/04\/image-53-768x319.png 768w, https:\/\/www.msp360.com\/resources\/wp-content\/uploads\/2025\/04\/image-53-624x259.png 624w\" sizes=\"auto, (max-width: 1111px) 100vw, 1111px\" \/><\/li>\n<\/ol>\n<\/li>\n<li><span style=\"font-weight: 400;\">Click <\/span><b>Subscribe<\/b><span style=\"font-weight: 400;\">. You will be redirected to the MSP360 store to proceed with payment.<\/span><\/li>\n<\/ol>\n<h3><span style=\"font-weight: 400;\">Manage Payments<\/span><\/h3>\n<p><span style=\"font-weight: 400;\">The following information is displayed on <\/span><b>Payments<\/b><span style=\"font-weight: 400;\"> page:<\/span><\/p>\n<ul>\n<li style=\"font-weight: 400;\" aria-level=\"1\"><span style=\"font-weight: 400;\">Current subscription plan type<\/span><\/li>\n<li style=\"font-weight: 400;\" aria-level=\"1\"><span style=\"font-weight: 400;\">Date of next payment (subscription renewal)<\/span><\/li>\n<li style=\"font-weight: 400;\" aria-level=\"1\"><span style=\"font-weight: 400;\">Total price per subscription period<\/span><\/li>\n<li style=\"font-weight: 400;\" aria-level=\"1\"><b>Select Your Plan<\/b><span style=\"font-weight: 400;\"> button to subscribe<\/span><\/li>\n<li style=\"font-weight: 400;\" aria-level=\"1\"><b>Edit Subscription<\/b><span style=\"font-weight: 400;\"> button to add users\/services<\/span><\/li>\n<li style=\"font-weight: 400;\" aria-level=\"1\"><span style=\"font-weight: 400;\">All payments history:<\/span>\n<ul>\n<li style=\"font-weight: 400;\" aria-level=\"2\"><span style=\"font-weight: 400;\">Unpaid invoices prepared for your domain to simplify the subscription process<\/span><\/li>\n<li style=\"font-weight: 400;\" aria-level=\"2\"><span style=\"font-weight: 400;\">Paid invoices in progress<\/span><\/li>\n<li style=\"font-weight: 400;\" aria-level=\"2\"><span style=\"font-weight: 400;\">Successfully processed paid invoices.<\/span><\/li>\n<\/ul>\n<\/li>\n<\/ul>\n<h3><span style=\"font-weight: 400;\">Manage Subscription Users<\/span><\/h3>\n<p><span style=\"font-weight: 400;\">All <\/span><b>active users<\/b><span style=\"font-weight: 400;\"> should be covered by a subscription plan. If the <\/span><b>user limit<\/b><span style=\"font-weight: 400;\"> doesn't cover all users that you need to backup then increase the user limit by purchasing <\/span><b>extra seats<\/b><span style=\"font-weight: 400;\"> for your subscription. When a user is <\/span><b>disabled<\/b><span style=\"font-weight: 400;\"> in the backup settings, their slot becomes available and can be reassigned by enabling backup for another user. A <\/span><b>deleted<\/b><span style=\"font-weight: 400;\"> user is marked with a (deleted) note. For these users, an<\/span><b> inactive<\/b><span style=\"font-weight: 400;\"> status is displayed. Their slot also becomes available for reassignment.<\/span><\/p>\n<h3><span style=\"font-weight: 400;\">Subscription Expiry<\/span><\/h3>\n<p><span style=\"font-weight: 400;\">If a trial or commercial subscription expires and is not renewed, backup data will be deleted in 90 days automatically. No backups will be performed for such users.<\/span><\/p>\n<p><span style=\"font-weight: 400;\">If a trial or commercial subscription expires and is not renewed and there are no available subscriptions in the pool, a <\/span><b>Not available<\/b><span style=\"font-weight: 400;\"> status is set to that subscription.<\/span><\/p>\n<h3><span style=\"font-weight: 400;\">Edit Subscriptions<\/span><\/h3>\n<p><b>Change Payment Method<\/b><\/p>\n<p><span style=\"font-weight: 400;\">To change your payment method on the <\/span><b>Payments<\/b><span style=\"font-weight: 400;\"> click <\/span><b>Subscription Details<\/b><span style=\"font-weight: 400;\">.<\/span><span style=\"font-weight: 400;\"><br \/>\n<\/span><span style=\"font-weight: 400;\">You will be redirected to the FastSpring store. Click <\/span><b>Edit Subscription<\/b><span style=\"font-weight: 400;\"> and select <\/span><b>Update Payment Method<\/b><span style=\"font-weight: 400;\"> to make the required changes.<\/span><\/p>\n<p><b>Change Your Contact Data<\/b><\/p>\n<p><span style=\"font-weight: 400;\">To change your contact data on the <\/span><b>Payments<\/b><span style=\"font-weight: 400;\">, click <\/span><b>Subscription Details<\/b><span style=\"font-weight: 400;\">.<\/span><span style=\"font-weight: 400;\"><br \/>\n<\/span><span style=\"font-weight: 400;\">You will be redirected to the FastSpring store. Click <\/span><b>Edit Subscription<\/b><span style=\"font-weight: 400;\"> and select <\/span><b>Change Address<\/b><span style=\"font-weight: 400;\"> to make the required changes.<\/span><\/p>\n<p><b>Expand Your Subscription<\/b><\/p>\n<blockquote><p><b><i>Note: <\/i><\/b><i><span style=\"font-weight: 400;\">This option is available only for Microsoft 365 Business and Google Workspace users.<\/span><\/i><span style=\"font-weight: 400;\"><br \/>\n<\/span><span style=\"font-weight: 400;\">To add additional users (user licenses) to your subscription and \/ or allow SharePoint\/Teams or Shared Drives backup, on the <\/span><b>Payments<\/b><span style=\"font-weight: 400;\"> click <\/span><b>Edit Subscription<\/b><\/p><\/blockquote>\n<p><img loading=\"lazy\" decoding=\"async\" class=\" wp-image-59792\" src=\"\/wp-content\/uploads\/2025\/04\/image-54-300x79.png\" alt=\"How to edit a Subscription\" width=\"995\" height=\"262\" srcset=\"https:\/\/www.msp360.com\/resources\/wp-content\/uploads\/2025\/04\/image-54-300x79.png 300w, https:\/\/www.msp360.com\/resources\/wp-content\/uploads\/2025\/04\/image-54-1024x269.png 1024w, https:\/\/www.msp360.com\/resources\/wp-content\/uploads\/2025\/04\/image-54-768x202.png 768w, https:\/\/www.msp360.com\/resources\/wp-content\/uploads\/2025\/04\/image-54-624x164.png 624w, https:\/\/www.msp360.com\/resources\/wp-content\/uploads\/2025\/04\/image-54.png 1283w\" sizes=\"auto, (max-width: 995px) 100vw, 995px\" \/><\/p>\n<p><span style=\"font-weight: 400;\">User limit displays the maximum number of users you want to include in the backup project.<\/span><span style=\"font-weight: 400;\"><br \/>\n<\/span><span style=\"font-weight: 400;\">Make your choice and click the shopping cart icon next to the plan to proceed with the payment.<\/span><\/p>\n<p><strong>Cancel Your Subscription<\/strong><b><br \/>\n<\/b><b><br \/>\n<\/b><span style=\"font-weight: 400;\">To cancel your subscription, on the <\/span><b>Payments<\/b><span style=\"font-weight: 400;\"> click <\/span><b>Subscription Details<\/b><span style=\"font-weight: 400;\">.<\/span><span style=\"font-weight: 400;\"><br \/>\n<\/span><span style=\"font-weight: 400;\">You will be redirected to the FastSpring store. Click <\/span><b>Edit Subscription<\/b><span style=\"font-weight: 400;\"> and select <\/span><b>Cancel Subscription<\/b><span style=\"font-weight: 400;\">. You can still use the cancelled subscription until the end of the paid period, but the next payment will not be charged. Backup data will be available in the product user interface for 90 calendar days and then will be deleted after the end of paid period, but no backups will be performed.<br \/>\n<\/span><\/p>\n<p><img loading=\"lazy\" decoding=\"async\" class=\" wp-image-59793\" src=\"\/wp-content\/uploads\/2025\/04\/image-55-300x97.png\" alt=\"How to cancel a subscription\" width=\"992\" height=\"321\" srcset=\"https:\/\/www.msp360.com\/resources\/wp-content\/uploads\/2025\/04\/image-55-300x97.png 300w, https:\/\/www.msp360.com\/resources\/wp-content\/uploads\/2025\/04\/image-55-1024x332.png 1024w, https:\/\/www.msp360.com\/resources\/wp-content\/uploads\/2025\/04\/image-55-768x249.png 768w, https:\/\/www.msp360.com\/resources\/wp-content\/uploads\/2025\/04\/image-55-624x202.png 624w, https:\/\/www.msp360.com\/resources\/wp-content\/uploads\/2025\/04\/image-55.png 1283w\" sizes=\"auto, (max-width: 992px) 100vw, 992px\" \/><\/p>\n<p><span style=\"font-weight: 400;\">You can select a new subscription, only after the paid period ends.<\/span><\/p>\n<h2><b>Add Users\u00a0<\/b><\/h2>\n<blockquote><p><b><i>Note: <\/i><\/b><i><span style=\"font-weight: 400;\">This option is available only for Microsoft 365 Business and Google Workspace users.<\/span><\/i><\/p><\/blockquote>\n<ol>\n<li><span style=\"font-weight: 400;\">In the horizontal menu bar, select <\/span><b>Users<\/b><span style=\"font-weight: 400;\">.<\/span><\/li>\n<li><span style=\"font-weight: 400;\">In the actions menu to the right click <\/span><b>Sync Domain<\/b><span style=\"font-weight: 400;\"><span style=\"font-weight: 400;\"> to see the up-to-date list of users.<br \/>\n<\/span><\/span><img loading=\"lazy\" decoding=\"async\" class=\" wp-image-59794\" src=\"\/wp-content\/uploads\/2025\/04\/image-56-300x61.png\" alt=\"How to Sync Domain\" width=\"1150\" height=\"234\" srcset=\"https:\/\/www.msp360.com\/resources\/wp-content\/uploads\/2025\/04\/image-56-300x61.png 300w, https:\/\/www.msp360.com\/resources\/wp-content\/uploads\/2025\/04\/image-56-1024x207.png 1024w, https:\/\/www.msp360.com\/resources\/wp-content\/uploads\/2025\/04\/image-56-768x155.png 768w, https:\/\/www.msp360.com\/resources\/wp-content\/uploads\/2025\/04\/image-56-624x126.png 624w\" sizes=\"auto, (max-width: 1150px) 100vw, 1150px\" \/><\/li>\n<li><span style=\"font-weight: 400;\">Select the users you want to add to the backup and restore routines<\/span><\/li>\n<li><span style=\"font-weight: 400;\">Enable backup for the selected users on the pane to the right.<\/span><\/li>\n<li><span style=\"font-weight: 400;\">Or Click <\/span><b>Add All to Backup<\/b><span style=\"font-weight: 400;\"> to add all enabled users to the backup and restore routines.<\/span><span style=\"font-weight: 400;\"><br \/>\n<\/span><\/li>\n<\/ol>\n<blockquote><p><b><i>Note:<\/i><\/b><i><span style=\"font-weight: 400;\"> Use caution when clicking <\/span><\/i><b><i>Add All to Backup<\/i><\/b><i><span style=\"font-weight: 400;\"> \u2014 this action will include <\/span><\/i><b><i>all users in your account<\/i><\/b><i><span style=\"font-weight: 400;\">, not just the currently selected ones.<\/span><\/i><\/p><\/blockquote>\n<p><span class=\"further-reading \">Further reading<\/span> <a href=\"https:\/\/www.msp360.com\/resources\/blog\/top-6-critical-mistakes-in-microsoft-365-data-protection\/\">Top 6 Critical Mistakes in Microsoft 365 Data Protection<\/a><\/p>\n<h2><b>Configure Your Backup<\/b><\/h2>\n<p><span style=\"font-weight: 400;\">You can configure your backup services using the Configure<\/span><b> Backup<\/b><span style=\"font-weight: 400;\"> button.<\/span><\/p>\n<ol>\n<li><span style=\"font-weight: 400;\">\u0421lick the <\/span><b>Home tab<\/b><span style=\"font-weight: 400;\"> in the <\/span><b>top-left corner<\/b><span style=\"font-weight: 400;\"> of the Management\u00a0 Console.<\/span><\/li>\n<li>Click the <b style=\"font-size: 1rem;\">Configure Backup<\/b><span style=\"font-weight: 400;\"> button.<\/span><\/li>\n<li>Select the services to be backed up. By default, the backup is turned off for all services.<\/li>\n<li>Sign in to the product as admin and follow the on screen instructions.<\/li>\n<li>Grant <a style=\"font-size: 1rem;\" href=\"https:\/\/help.msp360.com\/cloudberry-backup-for-ms-office-365\/prerequisites\">required permissions<\/a><span style=\"font-weight: 400;\"> for the application, as requested by Microsoft 365 or Google Workspace.<\/span><\/li>\n<\/ol>\n<blockquote><p><b><i>Note:<\/i><\/b><i><span style=\"font-weight: 400;\"> By default, the backup is scheduled to run up to twice a day automatically.<\/span><\/i><\/p><\/blockquote>\n","protected":false},"excerpt":{"rendered":"<p>With MSP360 Backup for M365 \/ Google, you can back up and recover emails, files, and other services under Microsoft 365 and Google Workspace accounts. This guide will help you prepare to back up your data: purchase licenses, set up storage destinations, and configure your MSP360 account.<\/p>\n","protected":false},"author":106,"featured_media":44779,"comment_status":"closed","ping_status":"closed","sticky":false,"template":"","format":"standard","meta":{"_acf_changed":false,"footnotes":""},"categories":[878,1005,931],"tags":[944],"class_list":["post-59784","post","type-post","status-publish","format-standard","has-post-thumbnail","hentry","category-msp-university","category-msp360-managed-backup-for-microsoft-365-and-google-workspace","category-msp360-product-guides","tag-microsoft-365-and-google-g-suite-backup-in-msp360-mbs"],"acf":[],"aioseo_notices":[],"_links":{"self":[{"href":"https:\/\/www.msp360.com\/resources\/wp-json\/wp\/v2\/posts\/59784","targetHints":{"allow":["GET"]}}],"collection":[{"href":"https:\/\/www.msp360.com\/resources\/wp-json\/wp\/v2\/posts"}],"about":[{"href":"https:\/\/www.msp360.com\/resources\/wp-json\/wp\/v2\/types\/post"}],"author":[{"embeddable":true,"href":"https:\/\/www.msp360.com\/resources\/wp-json\/wp\/v2\/users\/106"}],"replies":[{"embeddable":true,"href":"https:\/\/www.msp360.com\/resources\/wp-json\/wp\/v2\/comments?post=59784"}],"version-history":[{"count":40,"href":"https:\/\/www.msp360.com\/resources\/wp-json\/wp\/v2\/posts\/59784\/revisions"}],"predecessor-version":[{"id":61196,"href":"https:\/\/www.msp360.com\/resources\/wp-json\/wp\/v2\/posts\/59784\/revisions\/61196"}],"wp:featuredmedia":[{"embeddable":true,"href":"https:\/\/www.msp360.com\/resources\/wp-json\/wp\/v2\/media\/44779"}],"wp:attachment":[{"href":"https:\/\/www.msp360.com\/resources\/wp-json\/wp\/v2\/media?parent=59784"}],"wp:term":[{"taxonomy":"category","embeddable":true,"href":"https:\/\/www.msp360.com\/resources\/wp-json\/wp\/v2\/categories?post=59784"},{"taxonomy":"post_tag","embeddable":true,"href":"https:\/\/www.msp360.com\/resources\/wp-json\/wp\/v2\/tags?post=59784"}],"curies":[{"name":"wp","href":"https:\/\/api.w.org\/{rel}","templated":true}]}}