{"id":59356,"date":"2025-01-29T11:35:34","date_gmt":"2025-01-29T07:35:34","guid":{"rendered":"https:\/\/www.msp360.com\/resources\/?p=59356"},"modified":"2025-02-03T14:36:07","modified_gmt":"2025-02-03T10:36:07","slug":"msp360-rmm-optimal-installation-and-deployment-scenarios","status":"publish","type":"post","link":"https:\/\/www.msp360.com\/resources\/blog\/msp360-rmm-optimal-installation-and-deployment-scenarios\/","title":{"rendered":"MSP360 RMM: Optimal Installation and Deployment Scenarios"},"content":{"rendered":"<p>Installing and deploying <a href=\"https:\/\/www.msp360.com\/rmm\/\">MSP360 RMM<\/a> is straightforward and designed to fit various usage scenarios. From testing on a single workstation to large-scale network deployments, MSP360 RMM provides flexible options tailored to your needs. This guide explains the installation and deployment methods and details scenarios where each is optimal and effective.<\/p>\n<p><!--more--><\/p>\n<h2 id=\"getting-started-wizard\">Getting Started Wizard<\/h2>\n<h3 id=\"scenario-install-on-one-workstation-to-see-how-it-works\">Scenario: Install on One Workstation to See How It Works<\/h3>\n<p>The <strong>Getting Started Wizard<\/strong> is perfect for new users who want to explore MSP360 RMM. This tool provides a simple and guided installation process on a single workstation, helping users familiarize themselves with the product\u2019s interface and basic functionality.<\/p>\n<p>When you first sign in to the MSP360 RMM Management Console, you\u2019ll see the Getting Started Wizard screen:<\/p>\n<p><img decoding=\"async\" src=\"\/wp-content\/uploads\/2025\/01\/rmm-wizard-step-1.png\" \/><\/p>\n<p>Proceed to the next step. Select the operating system of the workstation where you want to install RMM. You can either download the distributive directly, or use a download link:<\/p>\n<p><img decoding=\"async\" src=\"\/wp-content\/uploads\/2025\/01\/rmm-wizard-step-2.png\" \/><\/p>\n<p>Install the RMM agent on the workstation. It will automatically connect to the Management Console. When it happens, Wizard screen will show that the setup is complete:<\/p>\n<p><img decoding=\"async\" src=\"\/wp-content\/uploads\/2025\/01\/rmm-wizard-step-3.png\" \/><\/p>\n<p>Now you can exit the Wizard and see the new machine in the list:<\/p>\n<p><img decoding=\"async\" src=\"\/wp-content\/uploads\/2025\/01\/rmm-wizard-step-4.png\" \/><\/p>\n<h2 id=\"download-and-install-agent-manually\">Download and Install Agent Manually<\/h2>\n<h3 id=\"scenario-install-on-several-workstations-with-windows-linux-or-macos\">Scenario: Install on Several Workstations with Windows, Linux, or macOS<\/h3>\n<p>Consider a setup where you want to install RMM on a few workstations, probably with different operating systems. In this scenario, downloading and manually installing the RMM Agent is likely the optimal approach.<\/p>\n<ol type=\"1\">\n<li>Open the MSP360 Management Console and navigate to the <strong>RMM<\/strong> &gt; <strong>Computers<\/strong> page.\n<ul>\n<li>If you have already installed RMM on one or more workstations, click the blue <strong>Plus<\/strong> button in the upper part of the screen to open the installation wizard.<\/li>\n<li>If there are no workstations with RMM in your console, you will see the starting screen. Click <strong>Add Computer<\/strong> to open the installation wizard.<\/li>\n<\/ul>\n<\/li>\n<li>Select <strong>RMM<\/strong> in the product selector, the <strong>Platform<\/strong> (operating system) and, optionally, the <strong>Company<\/strong>. The <strong>Company<\/strong> field gives you two options:\n<ul>\n<li>Pick a company in the <strong>Company<\/strong> drop-down list to download an Agent that will connect the workstation to your management console and assign it to that specific company after installation. It\u2019s useful when installing MSP360 RMM on multiple machines of a single customer.<\/li>\n<li>Keep the <strong>Company<\/strong> selector empty to download an Agent that will connect the workstation to your management console and wait for your actions to assign it to a company. It\u2019s useful when you intend to use the same distributive for multiple customers.<\/li>\n<\/ul>\n<p><img decoding=\"async\" src=\"\/wp-content\/uploads\/2025\/01\/rmm-company-specific-build-01.png\" \/><\/li>\n<li>On the next page, select <strong>Download and install Agent manually<\/strong>. The RMM Agent is now ready to download. You can either download it directly or through a link:\n<ul>\n<li>Use <strong>Download<\/strong> when you want to distribute the Agent manually, such as through network share or a local disk.<img decoding=\"async\" src=\"\/wp-content\/uploads\/2025\/01\/rmm-company-specific-build-02.png\" \/><\/li>\n<li>Use <strong>Copy Link<\/strong> when you prefer to download the Agent directly to the workstations. You can share this link with users, who can then download and install the Agent.<\/li>\n<li>Use <strong>Copy Installation Script<\/strong> to get an OS-specific script that downloads and installs the Agent. You can run this script either directly or through a third-party RMM.<img decoding=\"async\" src=\"\/wp-content\/uploads\/2025\/01\/rmm-install-via-third-party.png\" \/><\/li>\n<\/ul>\n<p>After downloading, install the Agent and return to the Management Console.<\/p>\n<p><img decoding=\"async\" src=\"\/wp-content\/uploads\/2025\/01\/rmm-company-specific-build-03.png\" \/><\/li>\n<li>In the Management Console, open the <strong>Pending<\/strong> filter to find all new workstations where you have recently installed RMM Agents. Click <strong>Authorize<\/strong> to complete the setup for each workstation.<img decoding=\"async\" src=\"\/wp-content\/uploads\/2025\/01\/rmm-pending-authorize.png\" \/><\/li>\n<\/ol>\n<h2 id=\"discover-and-deploy-in-local-network\">Discover and Deploy in Local Network<\/h2>\n<h3 id=\"scenario-deploy-to-multiple-windows-workstations-at-once\">Scenario: Deploy to Multiple Windows Workstations At Once<\/h3>\n<p>The <strong>Discover and Deploy<\/strong> feature streamlines RMM Agent installation for multiple workstations within the same Windows network. You will need to have access to a single workstation in the network, where you install the <strong>Discover and Deploy Agent<\/strong>.<\/p>\n<p>To use the <strong>Discover and Deploy Agent<\/strong>, start as with regular installation:<\/p>\n<ol type=\"1\">\n<li>Open the MSP360 Management Console and navigate to the <strong>RMM<\/strong> &gt; <strong>Computers<\/strong> page. Click <strong>Add Computer<\/strong> or blue <strong>Plus<\/strong> button in the upper part of the screen. An installation wizard will open.<\/li>\n<li>Select <strong>RMM<\/strong> in the product selector, the <strong>Platform<\/strong> (operating system) and, optionally, the <strong>Company<\/strong>.<\/li>\n<li>On the next screen, select <strong>Scan network and install Agents in bulk<\/strong>. You will have two options:\n<ul>\n<li>Use <strong>Download<\/strong> to download the distributive directly and deliver it to the primary workstation on your own.<\/li>\n<li>Use <strong>Copy Link<\/strong> to download the Agent directly to the primary workstation without logging in to the Management Console.<\/li>\n<\/ul>\n<\/li>\n<li>Run the installation wizard on the workstation and follow the instructions.<img decoding=\"async\" src=\"\/wp-content\/uploads\/2025\/01\/rmm-discover-and-deploy.png\" \/><\/li>\n<\/ol>\n<h2 id=\"deploy-via-msp360-managed-backup-agents\">Deploy via MSP360 Managed Backup Agents<\/h2>\n<h3 id=\"scenario-deploy-to-multiple-workstations-protected-by-msp360-managed-backup\">Scenario: Deploy to Multiple Workstations Protected by MSP360 Managed Backup<\/h3>\n<p>If your environment already uses <a href=\"https:\/\/www.msp360.com\/backup\/\">MSP360 Managed Backup<\/a>, you can leverage the already installed Backup Agents to deploy RMM Agents (and vice versa). This cross-product integration allows for seamless deployment without requiring separate installations.<\/p>\n<ol type=\"1\">\n<li>In the Management Console navigate to the <strong>Backup<\/strong> &gt; <strong>Computers<\/strong> tab. Alternatively, use the search filter <strong>Product not installed: RMM<\/strong>. You will see all workstations that have Backup Agent installed, but not RMM Agent:<img decoding=\"async\" src=\"\/wp-content\/uploads\/2025\/01\/rmm-install-via-agent-01.png\" \/><\/li>\n<li>Click <strong>Install<\/strong> and confirm this action in the pop-up screen:<img decoding=\"async\" src=\"\/wp-content\/uploads\/2025\/01\/rmm-install-via-agent-02.png\" \/>Note that you can install RMM Agents in bulk. Select all workstations where you want to install the Agent and select <strong>Install<\/strong> &gt; <strong>RMM<\/strong>:<img decoding=\"async\" src=\"\/wp-content\/uploads\/2025\/01\/rmm-install-via-agent-03.png\" \/><\/li>\n<li>Wait until the agent is installed. The company will be assigned automatically, using the Backup Agent settings.<\/li>\n<\/ol>\n<p>Should you need to deploy both Backup and RMM Agents on a new workstation, we recommend starting with RMM. Its powerful \u201cDiscover and Deploy\u201d capability will reduce overall deployment time.<\/p>\n<h2 id=\"deploy-using-third-party-rmm\">Deploy Using Third-Party RMM<\/h2>\n<h3 id=\"scenario-migrate-to-msp360-rmm\">Scenario: Migrate to MSP360 RMM<\/h3>\n<p>One more frequent scenario is migrating from a third-party RMM solution to MSP360 RMM. In such case, the optimal way is to create a <strong>Company-Specific Build<\/strong> and deploy it with the previous RMM.<\/p>\n<ul>\n<li><strong>Download<\/strong> the distributive and place it on a network-shared storage where RMM can retrieve it.<\/li>\n<li><strong>Copy Link<\/strong> to install RMM Agent via the previous RMM.<\/li>\n<li><strong>Copy Installation Script<\/strong> and run it on the workstations via the previous RMM.<\/li>\n<\/ul>\n<p><img decoding=\"async\" src=\"\/wp-content\/uploads\/2025\/01\/rmm-install-via-third-party.png\" \/><\/p>\n<h2 id=\"conclusion\">Conclusion<\/h2>\n<p>MSP360 RMM offers flexible and efficient installation and deployment options, ensuring it can adapt to a wide range of customer needs and scenarios. Each method is designed to minimize setup time, reduce manual effort, and provide MSPs with the tools they need to manage their clients\u2019 environments effectively.<\/p>\n<p><strong>Getting Started Wizard<\/strong> gives the best experience when first exploring the product. For smaller environments or mixed operating systems, manual installation with the <strong>Download, Install, and Connect<\/strong> method provides a simple and straightforward approach. Meanwhile, organizations already using MSP360 Managed Backup can leverage installed Backup Agents to deploy RMM Agents. Additionally, businesses transitioning from third-party RMM solutions can use them to install a <strong>Company-Specific Build<\/strong> of RMM Agent for a seamless migration.<\/p>\n<p>If you have any further questions, please <a href=\"https:\/\/www.msp360.com\/contact\/?category=sales\" target=\"_blank\" rel=\"noopener\">contact our pre-sales team<\/a>.<\/p>\n","protected":false},"excerpt":{"rendered":"<p>Installing and deploying MSP360 RMM is straightforward and designed to fit various usage scenarios. From testing on a single workstation to large-scale network deployments, MSP360 RMM provides flexible options tailored to your needs. This guide explains the installation and deployment methods and details scenarios where each is optimal and effective.<\/p>\n","protected":false},"author":104,"featured_media":59457,"comment_status":"closed","ping_status":"closed","sticky":false,"template":"","format":"standard","meta":{"_acf_changed":false,"footnotes":""},"categories":[878,931],"tags":[1009],"class_list":["post-59356","post","type-post","status-publish","format-standard","has-post-thumbnail","hentry","category-msp-university","category-msp360-product-guides","tag-msp360-rmm-optimal-installation-and-deployment-scenarios"],"acf":[],"aioseo_notices":[],"_links":{"self":[{"href":"https:\/\/www.msp360.com\/resources\/wp-json\/wp\/v2\/posts\/59356","targetHints":{"allow":["GET"]}}],"collection":[{"href":"https:\/\/www.msp360.com\/resources\/wp-json\/wp\/v2\/posts"}],"about":[{"href":"https:\/\/www.msp360.com\/resources\/wp-json\/wp\/v2\/types\/post"}],"author":[{"embeddable":true,"href":"https:\/\/www.msp360.com\/resources\/wp-json\/wp\/v2\/users\/104"}],"replies":[{"embeddable":true,"href":"https:\/\/www.msp360.com\/resources\/wp-json\/wp\/v2\/comments?post=59356"}],"version-history":[{"count":20,"href":"https:\/\/www.msp360.com\/resources\/wp-json\/wp\/v2\/posts\/59356\/revisions"}],"predecessor-version":[{"id":59470,"href":"https:\/\/www.msp360.com\/resources\/wp-json\/wp\/v2\/posts\/59356\/revisions\/59470"}],"wp:featuredmedia":[{"embeddable":true,"href":"https:\/\/www.msp360.com\/resources\/wp-json\/wp\/v2\/media\/59457"}],"wp:attachment":[{"href":"https:\/\/www.msp360.com\/resources\/wp-json\/wp\/v2\/media?parent=59356"}],"wp:term":[{"taxonomy":"category","embeddable":true,"href":"https:\/\/www.msp360.com\/resources\/wp-json\/wp\/v2\/categories?post=59356"},{"taxonomy":"post_tag","embeddable":true,"href":"https:\/\/www.msp360.com\/resources\/wp-json\/wp\/v2\/tags?post=59356"}],"curies":[{"name":"wp","href":"https:\/\/api.w.org\/{rel}","templated":true}]}}