{"id":55826,"date":"2023-08-03T13:41:03","date_gmt":"2023-08-03T09:41:03","guid":{"rendered":"https:\/\/www.msp360.com\/resources\/?p=55826"},"modified":"2023-08-11T13:25:26","modified_gmt":"2023-08-11T09:25:26","slug":"introducing-rmm-1-7","status":"publish","type":"post","link":"https:\/\/www.msp360.com\/resources\/blog\/introducing-rmm-1-7\/","title":{"rendered":"Introducing MSP360 RMM 1.7"},"content":{"rendered":"<p>We are excited to announce the release of<a href=\"https:\/\/www.msp360.com\/rmm\/\"> MSP360 Remote Monitoring and Management (RMM)<\/a> 1.7, packed with new features and enhancements that will take your MSP360 experience to the next level. In this article, we will walk you through the latest updates and how they can benefit your business.<!--more--><\/p>\n<h2>RMM Alerting Through the Mobile App<\/h2>\n<p>Stay on top of your alerts even when you're on the go with our new mobile app feature. Now available for both iOS and Android, it allows you to receive real-time notifications about alerts in MSP360 RMM right on your mobile device.<\/p>\n<p><img loading=\"lazy\" decoding=\"async\" class=\"aligncenter wp-image-55864 size-full\" src=\"\/wp-content\/uploads\/2023\/07\/rmm-push.png\" alt=\"RMM push notifications\" width=\"1414\" height=\"833\" srcset=\"https:\/\/www.msp360.com\/resources\/wp-content\/uploads\/2023\/07\/rmm-push.png 1414w, https:\/\/www.msp360.com\/resources\/wp-content\/uploads\/2023\/07\/rmm-push-300x177.png 300w, https:\/\/www.msp360.com\/resources\/wp-content\/uploads\/2023\/07\/rmm-push-1024x603.png 1024w, https:\/\/www.msp360.com\/resources\/wp-content\/uploads\/2023\/07\/rmm-push-768x452.png 768w, https:\/\/www.msp360.com\/resources\/wp-content\/uploads\/2023\/07\/rmm-push-624x368.png 624w\" sizes=\"auto, (max-width: 1414px) 100vw, 1414px\" \/><\/p>\n<h2>Monitoring of Services on Managed Computers<\/h2>\n<p>With <a href=\"https:\/\/www.msp360.com\/rmm\/\">MSP360 RMM<\/a>, you can now receive notifications if an important service is stopped on any managed computer. This feature supports Windows services as well as Mac and Linux daemons, providing comprehensive monitoring capabilities across different operating systems.<\/p>\n<p><img loading=\"lazy\" decoding=\"async\" class=\"aligncenter wp-image-55865 size-full\" src=\"\/wp-content\/uploads\/2023\/07\/Monitoring-of-Services-on-Managed-Computers.png\" alt=\"Monitoring of Services on Managed Computers\" width=\"2302\" height=\"1586\" srcset=\"https:\/\/www.msp360.com\/resources\/wp-content\/uploads\/2023\/07\/Monitoring-of-Services-on-Managed-Computers.png 2302w, https:\/\/www.msp360.com\/resources\/wp-content\/uploads\/2023\/07\/Monitoring-of-Services-on-Managed-Computers-300x207.png 300w, https:\/\/www.msp360.com\/resources\/wp-content\/uploads\/2023\/07\/Monitoring-of-Services-on-Managed-Computers-1024x706.png 1024w, https:\/\/www.msp360.com\/resources\/wp-content\/uploads\/2023\/07\/Monitoring-of-Services-on-Managed-Computers-768x529.png 768w, https:\/\/www.msp360.com\/resources\/wp-content\/uploads\/2023\/07\/Monitoring-of-Services-on-Managed-Computers-1536x1058.png 1536w, https:\/\/www.msp360.com\/resources\/wp-content\/uploads\/2023\/07\/Monitoring-of-Services-on-Managed-Computers-2048x1411.png 2048w, https:\/\/www.msp360.com\/resources\/wp-content\/uploads\/2023\/07\/Monitoring-of-Services-on-Managed-Computers-624x430.png 624w\" sizes=\"auto, (max-width: 2302px) 100vw, 2302px\" \/><\/p>\n<h2>Hide RMM Icon from System Tray<\/h2>\n<p>To prevent accidental disabling of RMM by users, we have introduced the option to hide the RMM icon from the system tray. This ensures that your clients' computers remain protected and monitored without any interference from end users.<\/p>\n<p><img loading=\"lazy\" decoding=\"async\" class=\"aligncenter wp-image-55866\" src=\"\/wp-content\/uploads\/2023\/07\/hide-rmm-icon.png\" alt=\"hide RMM icon\" width=\"400\" height=\"267\" srcset=\"https:\/\/www.msp360.com\/resources\/wp-content\/uploads\/2023\/07\/hide-rmm-icon.png 562w, https:\/\/www.msp360.com\/resources\/wp-content\/uploads\/2023\/07\/hide-rmm-icon-300x200.png 300w\" sizes=\"auto, (max-width: 400px) 100vw, 400px\" \/><\/p>\n<h2>Configuration of Global\/Company Agent Options for RMM Separately from Backup<\/h2>\n<p>You can now configure global or company-specific agent options separately for RMM and Backup operations. This allows you to fine-tune how RMM works for different companies while controlling Backup operations individually for each company.<\/p>\n<p><img loading=\"lazy\" decoding=\"async\" class=\"aligncenter wp-image-55867 size-large\" src=\"\/wp-content\/uploads\/2023\/07\/company-agent-options-for-RMM-separately-from-Backup-799x1024.png\" alt=\"company agent options for RMM separately from Backup\" width=\"625\" height=\"801\" srcset=\"https:\/\/www.msp360.com\/resources\/wp-content\/uploads\/2023\/07\/company-agent-options-for-RMM-separately-from-Backup-799x1024.png 799w, https:\/\/www.msp360.com\/resources\/wp-content\/uploads\/2023\/07\/company-agent-options-for-RMM-separately-from-Backup-234x300.png 234w, https:\/\/www.msp360.com\/resources\/wp-content\/uploads\/2023\/07\/company-agent-options-for-RMM-separately-from-Backup-768x984.png 768w, https:\/\/www.msp360.com\/resources\/wp-content\/uploads\/2023\/07\/company-agent-options-for-RMM-separately-from-Backup-624x799.png 624w, https:\/\/www.msp360.com\/resources\/wp-content\/uploads\/2023\/07\/company-agent-options-for-RMM-separately-from-Backup.png 1181w\" sizes=\"auto, (max-width: 625px) 100vw, 625px\" \/><\/p>\n<h2>SNMP Monitoring, Mac and Linux Support, and Deep Instinct Integration Out of Beta<\/h2>\n<p>We are thrilled to announce that <a href=\"https:\/\/www.msp360.com\/solutions\/snmp-monitoring\/\">SNMP monitoring<\/a>, Mac and Linux endpoint support, and Deep Instinct integration have successfully completed their Beta phase. If you have been hesitant to leverage these capabilities due to concerns about potential instabilities, now is the time to take advantage of them.<\/p>\n<p><img loading=\"lazy\" decoding=\"async\" class=\"aligncenter wp-image-55868 size-large\" src=\"\/wp-content\/uploads\/2023\/07\/out-of-beta-798x1024.png\" alt=\"Features out of beta\" width=\"625\" height=\"802\" srcset=\"https:\/\/www.msp360.com\/resources\/wp-content\/uploads\/2023\/07\/out-of-beta-798x1024.png 798w, https:\/\/www.msp360.com\/resources\/wp-content\/uploads\/2023\/07\/out-of-beta-234x300.png 234w, https:\/\/www.msp360.com\/resources\/wp-content\/uploads\/2023\/07\/out-of-beta-768x985.png 768w, https:\/\/www.msp360.com\/resources\/wp-content\/uploads\/2023\/07\/out-of-beta-624x800.png 624w, https:\/\/www.msp360.com\/resources\/wp-content\/uploads\/2023\/07\/out-of-beta.png 1182w\" sizes=\"auto, (max-width: 625px) 100vw, 625px\" \/><\/p>\n<h2>Conclusion<\/h2>\n<p>Thanks for reading this blog post. To help us with product improvement, please share your feedback on our <a href=\"https:\/\/feedback.msp360.com\/\">feedback board<\/a>, ask questions on our <a href=\"https:\/\/forum.msp360.com\/categories\/18\/rmm\">forum<\/a>, or <a href=\"https:\/\/www.msp360.com\/contact\/\">contact us<\/a>.<\/p>\n","protected":false},"excerpt":{"rendered":"<p>We are excited to announce the release of MSP360 Remote Monitoring and Management (RMM) 1.7, packed with new features and enhancements that will take your MSP360 experience to the next level. In this article, we will walk you through the latest updates and how they can benefit your business.<\/p>\n","protected":false},"author":2,"featured_media":52609,"comment_status":"closed","ping_status":"closed","sticky":false,"template":"","format":"standard","meta":{"_acf_changed":false,"footnotes":""},"categories":[877,882,1],"tags":[],"class_list":["post-55826","post","type-post","status-publish","format-standard","has-post-thumbnail","hentry","category-blog-articles","category-msp360-news","category-uncategorized"],"acf":[],"aioseo_notices":[],"_links":{"self":[{"href":"https:\/\/www.msp360.com\/resources\/wp-json\/wp\/v2\/posts\/55826","targetHints":{"allow":["GET"]}}],"collection":[{"href":"https:\/\/www.msp360.com\/resources\/wp-json\/wp\/v2\/posts"}],"about":[{"href":"https:\/\/www.msp360.com\/resources\/wp-json\/wp\/v2\/types\/post"}],"author":[{"embeddable":true,"href":"https:\/\/www.msp360.com\/resources\/wp-json\/wp\/v2\/users\/2"}],"replies":[{"embeddable":true,"href":"https:\/\/www.msp360.com\/resources\/wp-json\/wp\/v2\/comments?post=55826"}],"version-history":[{"count":12,"href":"https:\/\/www.msp360.com\/resources\/wp-json\/wp\/v2\/posts\/55826\/revisions"}],"predecessor-version":[{"id":56023,"href":"https:\/\/www.msp360.com\/resources\/wp-json\/wp\/v2\/posts\/55826\/revisions\/56023"}],"wp:featuredmedia":[{"embeddable":true,"href":"https:\/\/www.msp360.com\/resources\/wp-json\/wp\/v2\/media\/52609"}],"wp:attachment":[{"href":"https:\/\/www.msp360.com\/resources\/wp-json\/wp\/v2\/media?parent=55826"}],"wp:term":[{"taxonomy":"category","embeddable":true,"href":"https:\/\/www.msp360.com\/resources\/wp-json\/wp\/v2\/categories?post=55826"},{"taxonomy":"post_tag","embeddable":true,"href":"https:\/\/www.msp360.com\/resources\/wp-json\/wp\/v2\/tags?post=55826"}],"curies":[{"name":"wp","href":"https:\/\/api.w.org\/{rel}","templated":true}]}}