{"id":55314,"date":"2023-02-09T20:23:16","date_gmt":"2023-02-09T16:23:16","guid":{"rendered":"https:\/\/www.msp360.com\/resources\/?p=55314"},"modified":"2023-09-21T16:38:04","modified_gmt":"2023-09-21T12:38:04","slug":"introducing-free-web-based-access-for-backup-users","status":"publish","type":"post","link":"https:\/\/www.msp360.com\/resources\/blog\/introducing-free-web-based-access-for-backup-users\/","title":{"rendered":"Introducing Free Web-Based Remote Access (Beta) For Backup Users"},"content":{"rendered":"<p>We are pleased to announce that backup users can now use <a href=\"https:\/\/www.msp360.com\/solutions\/web-based-remote-access\/\">web-based remote access<\/a> (beta) for free! This feature is included in the backup license. This means you no longer have to pay for a separate remote access tool to connect to devices remotely \u2014 if you buy a backup license, web-based remote access is enabled by default.<!--more--><\/p>\n<p>Take advantage of a free, integrated remote access solution to support your customers.<\/p>\n<h1>What You Get With Free Web-Based Remote Access (Beta)<\/h1>\n<ul>\n<li>Fast and stable connections based on the WebRTC technology<\/li>\n<li>Encrypted connection<\/li>\n<li>Attended and unattended access<\/li>\n<li>Multi-admin sessions<\/li>\n<li>Concurrent remote access sessions in separate browser windows<\/li>\n<li>Text chat<\/li>\n<li>And much more.<\/li>\n<\/ul>\n<p><span class=\"further-reading \">Further reading<\/span> <a href=\"https:\/\/www.msp360.com\/resources\/blog\/introducing-web-based-remote-access-with-msp360-connect\/\">Introducing Web-Based Remote Access (Beta)<\/a><\/p>\n<h1>How to Establish a Connection<\/h1>\n<p>In order to establish a connection through a browser, go to the \"Computers\" tab and click the \"Connect\" button opposite the desired computer.<\/p>\n<p><img loading=\"lazy\" decoding=\"async\" class=\"aligncenter wp-image-55349 size-full\" src=\"\/wp-content\/uploads\/2023\/02\/free-connect-web.png\" alt=\"Web-based remote access\" width=\"1966\" height=\"411\" srcset=\"https:\/\/www.msp360.com\/resources\/wp-content\/uploads\/2023\/02\/free-connect-web.png 1966w, https:\/\/www.msp360.com\/resources\/wp-content\/uploads\/2023\/02\/free-connect-web-300x63.png 300w, https:\/\/www.msp360.com\/resources\/wp-content\/uploads\/2023\/02\/free-connect-web-1024x214.png 1024w, https:\/\/www.msp360.com\/resources\/wp-content\/uploads\/2023\/02\/free-connect-web-768x161.png 768w, https:\/\/www.msp360.com\/resources\/wp-content\/uploads\/2023\/02\/free-connect-web-1536x321.png 1536w, https:\/\/www.msp360.com\/resources\/wp-content\/uploads\/2023\/02\/free-connect-web-624x130.png 624w\" sizes=\"auto, (max-width: 1966px) 100vw, 1966px\" \/><\/p>\n<p>After you click the \"Connect\" button, a new window will open. Then, just like in the desktop app, you choose whether you want to start a new session or join an active session. That\u2019s it!<\/p>\n<p><span class=\"further-reading \">Further reading<\/span> <a href=\"https:\/\/www.msp360.com\/resources\/blog\/getting-started-with-msp360-connect-managed-console\/\">Getting Started with MSP360 Connect Managed<\/a><\/p>\n<p><img loading=\"lazy\" decoding=\"async\" class=\"alignnone size-full wp-image-55326\" src=\"\/wp-content\/uploads\/2023\/01\/web-based-remote-access.gif\" alt=\"web-based remote access\" width=\"1440\" height=\"772\" \/><\/p>\n<h1>Limitations and Requirements<\/h1>\n<ul>\n<li>This option is available with all backup licenses, except <strong>Microsoft 365 \/ Google Workspace<\/strong> and <strong>SharePoint \/ Teams \/ Shared Drives<\/strong> license types.<\/li>\n<li>The following browsers and operating systems are currently supported:\n<ul>\n<li>Chrome (Windows, Linux, macOS)<\/li>\n<li>Firefox (Windows, Linux, macOS)<\/li>\n<li>Edge (Windows, Linux, macOS)<\/li>\n<li>Safari (macOS)<\/li>\n<\/ul>\n<\/li>\n<li>The <a href=\"https:\/\/www.msp360.com\/connect\/\">MSP360 Connect<\/a> app installed on the remote endpoint must be version 3.2 or later.<\/li>\n<\/ul>\n<h1>Conclusion<\/h1>\n<p>Thanks for reading! To help us with product development, please share your experience with us using the <a href=\"https:\/\/feedback.msp360.com\/\">feedback board<\/a> or ask a question on our <a href=\"https:\/\/forum.msp360.com\/categories\/all\">forum<\/a>.<\/p>\n","protected":false},"excerpt":{"rendered":"<p>We are pleased to announce that backup users can now use web-based remote access (beta) for free! This feature is included in the backup license. This means you no longer have to pay for a separate remote access tool to connect to devices remotely \u2014 if you buy a backup license, web-based remote access is [&hellip;]<\/p>\n","protected":false},"author":2,"featured_media":0,"comment_status":"closed","ping_status":"closed","sticky":false,"template":"","format":"standard","meta":{"_acf_changed":false,"footnotes":""},"categories":[877,895,882,1],"tags":[],"class_list":["post-55314","post","type-post","status-publish","format-standard","hentry","category-blog-articles","category-msp360-mbs","category-msp360-news","category-uncategorized"],"acf":[],"aioseo_notices":[],"_links":{"self":[{"href":"https:\/\/www.msp360.com\/resources\/wp-json\/wp\/v2\/posts\/55314","targetHints":{"allow":["GET"]}}],"collection":[{"href":"https:\/\/www.msp360.com\/resources\/wp-json\/wp\/v2\/posts"}],"about":[{"href":"https:\/\/www.msp360.com\/resources\/wp-json\/wp\/v2\/types\/post"}],"author":[{"embeddable":true,"href":"https:\/\/www.msp360.com\/resources\/wp-json\/wp\/v2\/users\/2"}],"replies":[{"embeddable":true,"href":"https:\/\/www.msp360.com\/resources\/wp-json\/wp\/v2\/comments?post=55314"}],"version-history":[{"count":14,"href":"https:\/\/www.msp360.com\/resources\/wp-json\/wp\/v2\/posts\/55314\/revisions"}],"predecessor-version":[{"id":56240,"href":"https:\/\/www.msp360.com\/resources\/wp-json\/wp\/v2\/posts\/55314\/revisions\/56240"}],"wp:attachment":[{"href":"https:\/\/www.msp360.com\/resources\/wp-json\/wp\/v2\/media?parent=55314"}],"wp:term":[{"taxonomy":"category","embeddable":true,"href":"https:\/\/www.msp360.com\/resources\/wp-json\/wp\/v2\/categories?post=55314"},{"taxonomy":"post_tag","embeddable":true,"href":"https:\/\/www.msp360.com\/resources\/wp-json\/wp\/v2\/tags?post=55314"}],"curies":[{"name":"wp","href":"https:\/\/api.w.org\/{rel}","templated":true}]}}