{"id":55302,"date":"2023-01-19T13:43:50","date_gmt":"2023-01-19T09:43:50","guid":{"rendered":"https:\/\/www.msp360.com\/resources\/?p=55302"},"modified":"2025-10-15T18:59:54","modified_gmt":"2025-10-15T14:59:54","slug":"introducing-two-factor-authentication-with-msp360-mobile-app-for-ios-and-android","status":"publish","type":"post","link":"https:\/\/www.msp360.com\/resources\/blog\/introducing-two-factor-authentication-with-msp360-mobile-app-for-ios-and-android\/","title":{"rendered":"Two-Factor Authentication with MSP360 Control for iOS and Android"},"content":{"rendered":"<p>We\u2019re excited to introduce a new update to the <a href=\"https:\/\/www.msp360.com\/products\/\">MSP360 Platform<\/a>! With version 6.4, we are adding native two-factor authentication with MSP360 Control application for iOS and Android.<!--more--><br \/>\nWith this update extra security with MSP360 Platform becomes even easier. Using a third-party application such as Google Authenticator might be inconvenient and time-consuming. That's why now we offer a smart and simple two-factor authentication solution that enhances the security of your MSP360 account without sacrificing user experience.<\/p>\n<p><!--HubSpot Call-to-Action Code --><span class=\"hs-cta-wrapper hs-cta-deferred\" id=\"hs-cta-wrapper-7af16401-aa1c-4e6b-8d48-2e41d8645481\" data-portal=\"5442029\" data-id=\"7af16401-aa1c-4e6b-8d48-2e41d8645481\"><span class=\"hs-cta-node hs-cta-7af16401-aa1c-4e6b-8d48-2e41d8645481\" id=\"hs-cta-7af16401-aa1c-4e6b-8d48-2e41d8645481\"><!--[if lte IE 8]><div id=\"hs-cta-ie-element\"><\/div><![endif]--><a href=\"https:\/\/cta-redirect.hubspot.com\/cta\/redirect\/5442029\/7af16401-aa1c-4e6b-8d48-2e41d8645481\" target=\"_blank\" rel=\"noopener\"><img decoding=\"async\" class=\"hs-cta-img\" id=\"hs-cta-img-7af16401-aa1c-4e6b-8d48-2e41d8645481\" style=\"border-width:0px;\" src=\"https:\/\/no-cache.hubspot.com\/cta\/default\/5442029\/7af16401-aa1c-4e6b-8d48-2e41d8645481.png\" alt=\"CTA\"><\/a><\/span><\/span><!-- end HubSpot Call-to-Action Code -->\u00a0 <!--HubSpot Call-to-Action Code --><span class=\"hs-cta-wrapper hs-cta-deferred\" id=\"hs-cta-wrapper-a5a394b6-e01c-4bd1-9124-e7863d7c0bc0\" data-portal=\"5442029\" data-id=\"a5a394b6-e01c-4bd1-9124-e7863d7c0bc0\"><span class=\"hs-cta-node hs-cta-a5a394b6-e01c-4bd1-9124-e7863d7c0bc0\" id=\"hs-cta-a5a394b6-e01c-4bd1-9124-e7863d7c0bc0\"><!--[if lte IE 8]><div id=\"hs-cta-ie-element\"><\/div><![endif]--><a href=\"https:\/\/cta-redirect.hubspot.com\/cta\/redirect\/5442029\/a5a394b6-e01c-4bd1-9124-e7863d7c0bc0\" target=\"_blank\" rel=\"noopener\"><img decoding=\"async\" class=\"hs-cta-img\" id=\"hs-cta-img-a5a394b6-e01c-4bd1-9124-e7863d7c0bc0\" style=\"border-width:0px;\" src=\"https:\/\/no-cache.hubspot.com\/cta\/default\/5442029\/a5a394b6-e01c-4bd1-9124-e7863d7c0bc0.png\" alt=\"CTA\"><\/a><\/span><\/span><!-- end HubSpot Call-to-Action Code --><\/p>\n<h2>How Does It Work<\/h2>\n<p>To enable two-factor authentication, download the MSP360 Control mobile app from Apple App Store or Google Play Store and activate push notifications. Then allow the application to use the camera. In the MSP360 Management Console you need to enable two-factor authentication and scan the QR code to register your device.<\/p>\n<p><img loading=\"lazy\" decoding=\"async\" class=\"size-full wp-image-61158\" src=\"https:\/\/www.msp360.com\/resources\/wp-content\/uploads\/2023\/01\/unnamed-60.png\" alt=\"MSP360 Control - enable\" width=\"1600\" height=\"686\" srcset=\"https:\/\/www.msp360.com\/resources\/wp-content\/uploads\/2023\/01\/unnamed-60.png 1600w, https:\/\/www.msp360.com\/resources\/wp-content\/uploads\/2023\/01\/unnamed-60-300x129.png 300w, https:\/\/www.msp360.com\/resources\/wp-content\/uploads\/2023\/01\/unnamed-60-1024x439.png 1024w, https:\/\/www.msp360.com\/resources\/wp-content\/uploads\/2023\/01\/unnamed-60-768x329.png 768w, https:\/\/www.msp360.com\/resources\/wp-content\/uploads\/2023\/01\/unnamed-60-1536x659.png 1536w, https:\/\/www.msp360.com\/resources\/wp-content\/uploads\/2023\/01\/unnamed-60-624x268.png 624w\" sizes=\"auto, (max-width: 1600px) 100vw, 1600px\" \/><\/p>\n<p><img loading=\"lazy\" decoding=\"async\" class=\"size-full wp-image-61157\" src=\"https:\/\/www.msp360.com\/resources\/wp-content\/uploads\/2023\/01\/unnamed-61.png\" alt=\"MSP360 Control - enable\" width=\"1600\" height=\"685\" srcset=\"https:\/\/www.msp360.com\/resources\/wp-content\/uploads\/2023\/01\/unnamed-61.png 1600w, https:\/\/www.msp360.com\/resources\/wp-content\/uploads\/2023\/01\/unnamed-61-300x128.png 300w, https:\/\/www.msp360.com\/resources\/wp-content\/uploads\/2023\/01\/unnamed-61-1024x438.png 1024w, https:\/\/www.msp360.com\/resources\/wp-content\/uploads\/2023\/01\/unnamed-61-768x329.png 768w, https:\/\/www.msp360.com\/resources\/wp-content\/uploads\/2023\/01\/unnamed-61-1536x658.png 1536w, https:\/\/www.msp360.com\/resources\/wp-content\/uploads\/2023\/01\/unnamed-61-624x267.png 624w\" sizes=\"auto, (max-width: 1600px) 100vw, 1600px\" \/><\/p>\n<blockquote><p>Please note that if you use authentication with the MSP360 Control mobile app, you won\u2019t be able to use a third-party application at the same time.<\/p><\/blockquote>\n<p>Scan the QR code to start using the enhanced two-factor authentication process with the MSP360 Control application.<\/p>\n<p><img loading=\"lazy\" decoding=\"async\" class=\"size-full wp-image-55305 aligncenter\" src=\"\/wp-content\/uploads\/2023\/01\/unnamed-14.png\" alt=\"scan the QR code\" width=\"405\" height=\"722\" srcset=\"https:\/\/www.msp360.com\/resources\/wp-content\/uploads\/2023\/01\/unnamed-14.png 405w, https:\/\/www.msp360.com\/resources\/wp-content\/uploads\/2023\/01\/unnamed-14-168x300.png 168w\" sizes=\"auto, (max-width: 405px) 100vw, 405px\" \/><img loading=\"lazy\" decoding=\"async\" class=\"size-full wp-image-55306 aligncenter\" src=\"\/wp-content\/uploads\/2023\/01\/unnamed-15.png\" alt=\"scan the QR code\" width=\"401\" height=\"725\" srcset=\"https:\/\/www.msp360.com\/resources\/wp-content\/uploads\/2023\/01\/unnamed-15.png 401w, https:\/\/www.msp360.com\/resources\/wp-content\/uploads\/2023\/01\/unnamed-15-166x300.png 166w\" sizes=\"auto, (max-width: 401px) 100vw, 401px\" \/> Once 2FA is enabled, you will see the list of recovery codes you can use if you don\u2019t have access to your device. We strongly recommend saving these codes, otherwise you won\u2019t be able to access your account in case of emergency.<\/p>\n<p><img loading=\"lazy\" decoding=\"async\" class=\"size-full wp-image-55307 aligncenter\" src=\"\/wp-content\/uploads\/2023\/01\/unnamed-16.png\" alt=\"2FA recovery codes\" width=\"417\" height=\"747\" srcset=\"https:\/\/www.msp360.com\/resources\/wp-content\/uploads\/2023\/01\/unnamed-16.png 417w, https:\/\/www.msp360.com\/resources\/wp-content\/uploads\/2023\/01\/unnamed-16-167x300.png 167w\" sizes=\"auto, (max-width: 417px) 100vw, 417px\" \/><\/p>\n<p>Once your device has been added, you will see it in the list in the <strong>Settings<\/strong> tab, <strong>General<\/strong> section.<\/p>\n<p><img loading=\"lazy\" decoding=\"async\" class=\"size-full wp-image-61159\" src=\"https:\/\/www.msp360.com\/resources\/wp-content\/uploads\/2023\/01\/unnamed-62.png\" alt=\"MSP360 Control - device added\" width=\"1600\" height=\"684\" srcset=\"https:\/\/www.msp360.com\/resources\/wp-content\/uploads\/2023\/01\/unnamed-62.png 1600w, https:\/\/www.msp360.com\/resources\/wp-content\/uploads\/2023\/01\/unnamed-62-300x128.png 300w, https:\/\/www.msp360.com\/resources\/wp-content\/uploads\/2023\/01\/unnamed-62-1024x438.png 1024w, https:\/\/www.msp360.com\/resources\/wp-content\/uploads\/2023\/01\/unnamed-62-768x328.png 768w, https:\/\/www.msp360.com\/resources\/wp-content\/uploads\/2023\/01\/unnamed-62-1536x657.png 1536w, https:\/\/www.msp360.com\/resources\/wp-content\/uploads\/2023\/01\/unnamed-62-624x267.png 624w\" sizes=\"auto, (max-width: 1600px) 100vw, 1600px\" \/><\/p>\n<p>&nbsp;<\/p>\n<h2>Conclusion<\/h2>\n<p>Thanks for reading this blog post! To help us with product improvement, please share your experience using the feedback board or ask a question on our forum.<\/p>\n<p><!--HubSpot Call-to-Action Code --><span class=\"hs-cta-wrapper hs-cta-deferred\" id=\"hs-cta-wrapper-7af16401-aa1c-4e6b-8d48-2e41d8645481\" data-portal=\"5442029\" data-id=\"7af16401-aa1c-4e6b-8d48-2e41d8645481\"><span class=\"hs-cta-node hs-cta-7af16401-aa1c-4e6b-8d48-2e41d8645481\" id=\"hs-cta-7af16401-aa1c-4e6b-8d48-2e41d8645481\"><!--[if lte IE 8]><div id=\"hs-cta-ie-element\"><\/div><![endif]--><a href=\"https:\/\/cta-redirect.hubspot.com\/cta\/redirect\/5442029\/7af16401-aa1c-4e6b-8d48-2e41d8645481\" target=\"_blank\" rel=\"noopener\"><img decoding=\"async\" class=\"hs-cta-img\" id=\"hs-cta-img-7af16401-aa1c-4e6b-8d48-2e41d8645481\" style=\"border-width:0px;\" src=\"https:\/\/no-cache.hubspot.com\/cta\/default\/5442029\/7af16401-aa1c-4e6b-8d48-2e41d8645481.png\" alt=\"CTA\"><\/a><\/span><\/span><!-- end HubSpot Call-to-Action Code -->\u00a0 <!--HubSpot Call-to-Action Code --><span class=\"hs-cta-wrapper hs-cta-deferred\" id=\"hs-cta-wrapper-a5a394b6-e01c-4bd1-9124-e7863d7c0bc0\" data-portal=\"5442029\" data-id=\"a5a394b6-e01c-4bd1-9124-e7863d7c0bc0\"><span class=\"hs-cta-node hs-cta-a5a394b6-e01c-4bd1-9124-e7863d7c0bc0\" id=\"hs-cta-a5a394b6-e01c-4bd1-9124-e7863d7c0bc0\"><!--[if lte IE 8]><div id=\"hs-cta-ie-element\"><\/div><![endif]--><a href=\"https:\/\/cta-redirect.hubspot.com\/cta\/redirect\/5442029\/a5a394b6-e01c-4bd1-9124-e7863d7c0bc0\" target=\"_blank\" rel=\"noopener\"><img decoding=\"async\" class=\"hs-cta-img\" id=\"hs-cta-img-a5a394b6-e01c-4bd1-9124-e7863d7c0bc0\" style=\"border-width:0px;\" src=\"https:\/\/no-cache.hubspot.com\/cta\/default\/5442029\/a5a394b6-e01c-4bd1-9124-e7863d7c0bc0.png\" alt=\"CTA\"><\/a><\/span><\/span><!-- end HubSpot Call-to-Action Code --><\/p>\n","protected":false},"excerpt":{"rendered":"<p>We\u2019re excited to introduce a new update to the MSP360 Platform! With version 6.4, we are adding native two-factor authentication with MSP360 Control application for iOS and Android.<\/p>\n","protected":false},"author":82,"featured_media":0,"comment_status":"closed","ping_status":"closed","sticky":false,"template":"","format":"standard","meta":{"_acf_changed":false,"footnotes":""},"categories":[877,895,882],"tags":[],"class_list":["post-55302","post","type-post","status-publish","format-standard","hentry","category-blog-articles","category-msp360-mbs","category-msp360-news"],"acf":[],"aioseo_notices":[],"_links":{"self":[{"href":"https:\/\/www.msp360.com\/resources\/wp-json\/wp\/v2\/posts\/55302","targetHints":{"allow":["GET"]}}],"collection":[{"href":"https:\/\/www.msp360.com\/resources\/wp-json\/wp\/v2\/posts"}],"about":[{"href":"https:\/\/www.msp360.com\/resources\/wp-json\/wp\/v2\/types\/post"}],"author":[{"embeddable":true,"href":"https:\/\/www.msp360.com\/resources\/wp-json\/wp\/v2\/users\/82"}],"replies":[{"embeddable":true,"href":"https:\/\/www.msp360.com\/resources\/wp-json\/wp\/v2\/comments?post=55302"}],"version-history":[{"count":9,"href":"https:\/\/www.msp360.com\/resources\/wp-json\/wp\/v2\/posts\/55302\/revisions"}],"predecessor-version":[{"id":61160,"href":"https:\/\/www.msp360.com\/resources\/wp-json\/wp\/v2\/posts\/55302\/revisions\/61160"}],"wp:attachment":[{"href":"https:\/\/www.msp360.com\/resources\/wp-json\/wp\/v2\/media?parent=55302"}],"wp:term":[{"taxonomy":"category","embeddable":true,"href":"https:\/\/www.msp360.com\/resources\/wp-json\/wp\/v2\/categories?post=55302"},{"taxonomy":"post_tag","embeddable":true,"href":"https:\/\/www.msp360.com\/resources\/wp-json\/wp\/v2\/tags?post=55302"}],"curies":[{"name":"wp","href":"https:\/\/api.w.org\/{rel}","templated":true}]}}