{"id":46223,"date":"2020-12-03T15:40:43","date_gmt":"2020-12-03T11:40:43","guid":{"rendered":"https:\/\/www.msp360.com\/resources\/?p=46223"},"modified":"2020-12-03T15:40:43","modified_gmt":"2020-12-03T11:40:43","slug":"cold-calling-done-right","status":"publish","type":"post","link":"https:\/\/www.msp360.com\/resources\/blog\/cold-calling-done-right\/","title":{"rendered":"Cold Calling: Are You Doing It Right?"},"content":{"rendered":"<p>Not everybody\u2019s comfortable with cold calling prospects, but those who are can generate additional revenue for your business \u2014 as long as they\u2019re cold calling the right way.<\/p>\n<p>Cold calling isn\u2019t dead; it\u2019s just evolving.<!--more--><\/p>\n<p>Do you need to brush up on your cold calling technique to improve your success rate? Here are some tips:<\/p>\n<h2>Are You Doing any Research?<\/h2>\n<p>One of the best ways to lose a sale is by not doing your homework ahead of time. Before cold calling a prospect, do your research. What can you find out about the person you\u2019re about to call?<\/p>\n<p>For example, does this potential buyer have a LinkedIn account? If so, scan it for anything you can use to give yourself the slightest advantage. Maybe you and the person on the other end of the line have connections in common.<\/p>\n<p>Take some time to learn more about the company you\u2019re cold calling. Does the company have a blog on its website? If so, scroll through it to learn more about the buyer\u2019s business. You can find out a lot about a company and what it does if its blog is frequently updated. The information you need to personalize your calls may be readily accessible; you just need to do the preparatory work.<\/p>\n<p>Once you\u2019ve acquired the knowledge that you need to connect with the buyer on another level, outline your plan of attack.<\/p>\n<p><span class=\"further-reading \">Further reading<\/span> <a href=\"https:\/\/www.msp360.com\/resources\/blog\/turning-msp-prospects-into-clients\/\">How to Turn Your MSP Prospects into Clients<\/a><\/p>\n<h2>Script or No Script?<\/h2>\n<p id=\"last\">Not everybody agrees with the strategy of using scripts when cold calling prospects. Some experts believe scripts make salespeople sound robotic on the phone \u2014 a valid point \u2014 but it\u2019s usually good practice to have something to guide the conversation when cold calling a prospect.<\/p>\n<div id=\"slidebox\"><a class=\"close\">\u00a0<\/a> <!--HubSpot Call-to-Action Code --><span class=\"hs-cta-wrapper hs-cta-deferred\" id=\"hs-cta-wrapper-23d691d7-4f7a-4e2c-845b-8ddbf94e9894\" data-portal=\"5442029\" data-id=\"23d691d7-4f7a-4e2c-845b-8ddbf94e9894\"><span class=\"hs-cta-node hs-cta-23d691d7-4f7a-4e2c-845b-8ddbf94e9894\" id=\"hs-cta-23d691d7-4f7a-4e2c-845b-8ddbf94e9894\"><!--[if lte IE 8]><div id=\"hs-cta-ie-element\"><\/div><![endif]--><a href=\"https:\/\/cta-redirect.hubspot.com\/cta\/redirect\/5442029\/23d691d7-4f7a-4e2c-845b-8ddbf94e9894\" target=\"_blank\" rel=\"noopener\"><img decoding=\"async\" class=\"hs-cta-img\" id=\"hs-cta-img-23d691d7-4f7a-4e2c-845b-8ddbf94e9894\" style=\"border-width:0px;\" src=\"https:\/\/no-cache.hubspot.com\/cta\/default\/5442029\/23d691d7-4f7a-4e2c-845b-8ddbf94e9894.png\" alt=\"CTA\"><\/a><\/span><\/span><!-- end HubSpot Call-to-Action Code --><\/div>\n<p>You should have, at the very least, a template to follow when making your calls, as this helps you stay on point. Without a template, you or your salesperson may lose sight of the purpose of the call \u2014 turning cold calls into warm leads.<\/p>\n<p>While the template you use should essentially be the framework for your cold calls, build upon it by adding the information that you gather when researching prospects. Customize your templates whenever you can; that\u2019s how you can avoid sounding robotic. The person on the other end of the line wants to feel a connection with you. If there isn\u2019t one, you\u2019re more than likely not going to close.<\/p>\n<p>Using a template can also help you hit your call targets each month.<\/p>\n<h2>Give Yourself a Goal for Each Month<\/h2>\n<p>Do you feel like you\u2019re not making enough cold calls each day? If this is the case, then you\u2019re probably not.<\/p>\n<p>To keep yourself on track, set a monthly goal for yourself. Don\u2019t set your goal too high in the beginning, start with a number you\u2019re comfortable with, a number you can hit. The point of setting yourself a monthly goal is to hold yourself accountable. Commit to making a set number of cold calls each month to motivate yourself to pick up the phone and start dialing.<\/p>\n<p>The more calls you make, the better you\u2019ll become at making cold calls.<\/p>\n<h2>Practice Makes Perfect<\/h2>\n<p>Pick up the phone and make calls. That\u2019s the only way you\u2019re going to get better at cold calling. When you first begin cold calling, it can be pretty intimidating, but the more you do it, the more comfortable you will become when it comes to talking to people who aren\u2019t expecting to hear from you.<\/p>\n<p>After a while, you get used to it \u2014 the rejection. (Read this article to learn <a href=\"https:\/\/www.msp360.com\/resources\/blog\/handling-msp-sales-objections\/\">how to manage sales rejections<\/a>) You get into a rhythm, and after a while, you won\u2019t mind cold calling. It becomes just another part of your job.<\/p>\n<p>Don\u2019t be afraid to jump on the phone, pitch as often as possible to hone your craft.<\/p>\n<p>Cold calling gets easier with practice. Doing research, following a template, and setting goals for yourself can all help improve your cold calling success rate.<\/p>\n","protected":false},"excerpt":{"rendered":"<p>Not everybody\u2019s comfortable with cold calling prospects, but those who are can generate additional revenue for your business \u2014 as long as they\u2019re cold calling the right way. Cold calling isn\u2019t dead; it\u2019s just evolving.<\/p>\n","protected":false},"author":59,"featured_media":46227,"comment_status":"open","ping_status":"closed","sticky":false,"template":"","format":"standard","meta":{"_acf_changed":false,"footnotes":""},"categories":[877,884],"tags":[],"class_list":["post-46223","post","type-post","status-publish","format-standard","has-post-thumbnail","hentry","category-blog-articles","category-msp-business-articles"],"acf":[],"aioseo_notices":[],"_links":{"self":[{"href":"https:\/\/www.msp360.com\/resources\/wp-json\/wp\/v2\/posts\/46223","targetHints":{"allow":["GET"]}}],"collection":[{"href":"https:\/\/www.msp360.com\/resources\/wp-json\/wp\/v2\/posts"}],"about":[{"href":"https:\/\/www.msp360.com\/resources\/wp-json\/wp\/v2\/types\/post"}],"author":[{"embeddable":true,"href":"https:\/\/www.msp360.com\/resources\/wp-json\/wp\/v2\/users\/59"}],"replies":[{"embeddable":true,"href":"https:\/\/www.msp360.com\/resources\/wp-json\/wp\/v2\/comments?post=46223"}],"version-history":[{"count":0,"href":"https:\/\/www.msp360.com\/resources\/wp-json\/wp\/v2\/posts\/46223\/revisions"}],"wp:featuredmedia":[{"embeddable":true,"href":"https:\/\/www.msp360.com\/resources\/wp-json\/wp\/v2\/media\/46227"}],"wp:attachment":[{"href":"https:\/\/www.msp360.com\/resources\/wp-json\/wp\/v2\/media?parent=46223"}],"wp:term":[{"taxonomy":"category","embeddable":true,"href":"https:\/\/www.msp360.com\/resources\/wp-json\/wp\/v2\/categories?post=46223"},{"taxonomy":"post_tag","embeddable":true,"href":"https:\/\/www.msp360.com\/resources\/wp-json\/wp\/v2\/tags?post=46223"}],"curies":[{"name":"wp","href":"https:\/\/api.w.org\/{rel}","templated":true}]}}