{"id":45628,"date":"2023-04-07T19:40:38","date_gmt":"2023-04-07T15:40:38","guid":{"rendered":"https:\/\/www.msp360.com\/resources\/?p=45628"},"modified":"2024-01-23T19:31:49","modified_gmt":"2024-01-23T15:31:49","slug":"notifications-and-reporting-in-msp360-managed-backup-service","status":"publish","type":"post","link":"https:\/\/www.msp360.com\/resources\/blog\/notifications-and-reporting-in-msp360-managed-backup-service\/","title":{"rendered":"Notifications and Reporting in MSP360 Managed Backup Service"},"content":{"rendered":"<p>When you\u2019re managing a backup of a single computer, you can always check what\u2019s happening there and whether the backup finished successfully. But what if you need to monitor several PCs, servers, and, moreover, several companies with all their computers? In this case, notifications will help. With these, it will be much easier to track all the backup and recovery processes.<br \/>\n<!--more--><\/p>\n<p><a href=\"https:\/\/www.youtube.com\/watch?v=GDfXyToYZoE&amp;ab_channel=MSP360\" target=\"_blank\" rel=\"noopener\"><img loading=\"lazy\" decoding=\"async\" class=\"aligncenter size-full wp-image-51112\" src=\"https:\/\/www.msp360.com\/resources\/wp-content\/uploads\/2018\/08\/Group-114.png\" alt=\"\" width=\"560\" height=\"340\" srcset=\"https:\/\/www.msp360.com\/resources\/wp-content\/uploads\/2018\/08\/Group-114.png 560w, https:\/\/www.msp360.com\/resources\/wp-content\/uploads\/2018\/08\/Group-114-300x182.png 300w\" sizes=\"auto, (max-width: 560px) 100vw, 560px\" \/><\/a><\/p>\n<p id=\"last\">MSP360 Managed Backup Service provides you with every kind of notification and reports you might need. They are highly customizable and can be sent to you or to your end-users if they want to know how their backups went. To start with, you\u2019ll first need to set your email service preferences.<\/p>\n<div id=\"slidebox\"><a class=\"close\">\u00a0<\/a><!--HubSpot Call-to-Action Code --><span class=\"hs-cta-wrapper hs-cta-deferred\" id=\"hs-cta-wrapper-aa07fdb8-7776-46a5-9fa0-ec6e93f0f0a6\" data-portal=\"5442029\" data-id=\"aa07fdb8-7776-46a5-9fa0-ec6e93f0f0a6\"><span class=\"hs-cta-node hs-cta-aa07fdb8-7776-46a5-9fa0-ec6e93f0f0a6\" id=\"hs-cta-aa07fdb8-7776-46a5-9fa0-ec6e93f0f0a6\"><!--[if lte IE 8]><div id=\"hs-cta-ie-element\"><\/div><![endif]--><a href=\"https:\/\/cta-redirect.hubspot.com\/cta\/redirect\/5442029\/aa07fdb8-7776-46a5-9fa0-ec6e93f0f0a6\" target=\"_blank\" rel=\"noopener\"><img decoding=\"async\" class=\"hs-cta-img\" id=\"hs-cta-img-aa07fdb8-7776-46a5-9fa0-ec6e93f0f0a6\" style=\"border-width:0px;\" src=\"https:\/\/no-cache.hubspot.com\/cta\/default\/5442029\/aa07fdb8-7776-46a5-9fa0-ec6e93f0f0a6.png\" alt=\"CTA\"><\/a><\/span><\/span><!-- end HubSpot Call-to-Action Code --><\/div>\n<p>Let\u2019s begin. Go to the Settings tab and click Email Service.<\/p>\n<p><img loading=\"lazy\" decoding=\"async\" class=\"alignnone wp-image-45630 size-full\" src=\"https:\/\/www.msp360.com\/resources\/wp-content\/uploads\/2020\/11\/image1.png\" alt=\"MSP360 Managed Backup Service: Email Service\" width=\"1159\" height=\"730\" srcset=\"https:\/\/www.msp360.com\/resources\/wp-content\/uploads\/2020\/11\/image1.png 1159w, https:\/\/www.msp360.com\/resources\/wp-content\/uploads\/2020\/11\/image1-300x189.png 300w, https:\/\/www.msp360.com\/resources\/wp-content\/uploads\/2020\/11\/image1-1024x645.png 1024w, https:\/\/www.msp360.com\/resources\/wp-content\/uploads\/2020\/11\/image1-768x484.png 768w, https:\/\/www.msp360.com\/resources\/wp-content\/uploads\/2020\/11\/image1-624x393.png 624w\" sizes=\"auto, (max-width: 1159px) 100vw, 1159px\" \/><\/p>\n<h2>Email Service Settings<\/h2>\n<p>In this section, you can customize the email address that will be shown in the \u201csender\u201d string, and the service that will be used. First, specify the sender email: type the address in the Email Address From field.<\/p>\n<p><img loading=\"lazy\" decoding=\"async\" class=\"alignnone size-full wp-image-45632\" src=\"https:\/\/www.msp360.com\/resources\/wp-content\/uploads\/2020\/11\/image3.png\" alt=\"Email Service Settings of MSP360 Managed Backup\" width=\"756\" height=\"229\" srcset=\"https:\/\/www.msp360.com\/resources\/wp-content\/uploads\/2020\/11\/image3.png 756w, https:\/\/www.msp360.com\/resources\/wp-content\/uploads\/2020\/11\/image3-300x91.png 300w, https:\/\/www.msp360.com\/resources\/wp-content\/uploads\/2020\/11\/image3-624x189.png 624w\" sizes=\"auto, (max-width: 756px) 100vw, 756px\" \/><\/p>\n<p>Then, proceed to the service options. There are three of them:<\/p>\n<ul>\n<li>MSP360. This is our own notification service and it is set here by default. Please note: if you choose an alternative, this type of service becomes unavailable. To switch back, you\u2019ll need to contact your account manager.<\/li>\n<li>SMTP. Here, you can customize your own SMTP server, if you have one. Specify the server, port, and other options to get things done.<\/li>\n<\/ul>\n<p><img loading=\"lazy\" decoding=\"async\" class=\"alignnone size-full wp-image-45631\" src=\"https:\/\/www.msp360.com\/resources\/wp-content\/uploads\/2020\/11\/image2.png\" alt=\"SMTP Settings in MSP360 Managed Backup\" width=\"635\" height=\"267\" srcset=\"https:\/\/www.msp360.com\/resources\/wp-content\/uploads\/2020\/11\/image2.png 635w, https:\/\/www.msp360.com\/resources\/wp-content\/uploads\/2020\/11\/image2-300x126.png 300w, https:\/\/www.msp360.com\/resources\/wp-content\/uploads\/2020\/11\/image2-624x262.png 624w\" sizes=\"auto, (max-width: 635px) 100vw, 635px\" \/><\/p>\n<ul>\n<li>Amazon SES. This one is for the Amazon Simple Email Service. To learn more about its functionality, consider reading our article about <a href=\"https:\/\/mspbackups.com\/AP\/Help\/reporting\/ses-notifications\">configuring Amazon SES<\/a>. Don\u2019t forget to select your Amazon SES account. After this, verify your email and proceed with the setup.<\/li>\n<\/ul>\n<p><img loading=\"lazy\" decoding=\"async\" class=\"alignnone size-full wp-image-45634\" src=\"https:\/\/www.msp360.com\/resources\/wp-content\/uploads\/2020\/11\/image5.png\" alt=\"Amazon SES Settings in MSP360 Managed Backup Service\" width=\"309\" height=\"206\" srcset=\"https:\/\/www.msp360.com\/resources\/wp-content\/uploads\/2020\/11\/image5.png 309w, https:\/\/www.msp360.com\/resources\/wp-content\/uploads\/2020\/11\/image5-300x200.png 300w\" sizes=\"auto, (max-width: 309px) 100vw, 309px\" \/><\/p>\n<p>Once you\u2019re set, send yourself a test email to check if everything is set up correctly.<\/p>\n<p><img loading=\"lazy\" decoding=\"async\" class=\"alignnone size-full wp-image-45633\" src=\"https:\/\/www.msp360.com\/resources\/wp-content\/uploads\/2020\/11\/image4.png\" alt=\"Sending a Test Email in MSP360 Managed Backup Service\" width=\"615\" height=\"118\" srcset=\"https:\/\/www.msp360.com\/resources\/wp-content\/uploads\/2020\/11\/image4.png 615w, https:\/\/www.msp360.com\/resources\/wp-content\/uploads\/2020\/11\/image4-300x58.png 300w\" sizes=\"auto, (max-width: 615px) 100vw, 615px\" \/><\/p>\n<p>If everything is good, click Save Changes. You\u2019re done.<\/p>\n<h2>Conclusion<\/h2>\n<p>Now you know how to set up your email service. It\u2019s very important to get full information about your backups in real time. In the next article, we\u2019ll cover how to set up backup and recovery plan notifications and other types of reports and notifications available in MSP360 Managed Backup Service.<\/p>\n","protected":false},"excerpt":{"rendered":"<p>When you\u2019re managing a backup of a single computer, you can always check what\u2019s happening there and whether the backup finished successfully. But what if you need to monitor several PCs, servers, and, moreover, several companies with all their computers? In this case, notifications will help. With these, it will be much easier to track [&hellip;]<\/p>\n","protected":false},"author":89,"featured_media":45636,"comment_status":"open","ping_status":"closed","sticky":false,"template":"","format":"standard","meta":{"_acf_changed":false,"footnotes":""},"categories":[878,931],"tags":[949],"class_list":["post-45628","post","type-post","status-publish","format-standard","has-post-thumbnail","hentry","category-msp-university","category-msp360-product-guides","tag-notifications-and-reporting-in-msp360-managed-backup-service"],"acf":[],"aioseo_notices":[],"_links":{"self":[{"href":"https:\/\/www.msp360.com\/resources\/wp-json\/wp\/v2\/posts\/45628","targetHints":{"allow":["GET"]}}],"collection":[{"href":"https:\/\/www.msp360.com\/resources\/wp-json\/wp\/v2\/posts"}],"about":[{"href":"https:\/\/www.msp360.com\/resources\/wp-json\/wp\/v2\/types\/post"}],"author":[{"embeddable":true,"href":"https:\/\/www.msp360.com\/resources\/wp-json\/wp\/v2\/users\/89"}],"replies":[{"embeddable":true,"href":"https:\/\/www.msp360.com\/resources\/wp-json\/wp\/v2\/comments?post=45628"}],"version-history":[{"count":2,"href":"https:\/\/www.msp360.com\/resources\/wp-json\/wp\/v2\/posts\/45628\/revisions"}],"predecessor-version":[{"id":53293,"href":"https:\/\/www.msp360.com\/resources\/wp-json\/wp\/v2\/posts\/45628\/revisions\/53293"}],"wp:featuredmedia":[{"embeddable":true,"href":"https:\/\/www.msp360.com\/resources\/wp-json\/wp\/v2\/media\/45636"}],"wp:attachment":[{"href":"https:\/\/www.msp360.com\/resources\/wp-json\/wp\/v2\/media?parent=45628"}],"wp:term":[{"taxonomy":"category","embeddable":true,"href":"https:\/\/www.msp360.com\/resources\/wp-json\/wp\/v2\/categories?post=45628"},{"taxonomy":"post_tag","embeddable":true,"href":"https:\/\/www.msp360.com\/resources\/wp-json\/wp\/v2\/tags?post=45628"}],"curies":[{"name":"wp","href":"https:\/\/api.w.org\/{rel}","templated":true}]}}