{"id":43354,"date":"2020-08-18T17:13:24","date_gmt":"2020-08-18T13:13:24","guid":{"rendered":"https:\/\/www.msp360.com\/resources\/?p=43354"},"modified":"2025-11-21T13:15:27","modified_gmt":"2025-11-21T09:15:27","slug":"mdm-solutions-for-msps","status":"publish","type":"post","link":"https:\/\/www.msp360.com\/resources\/blog\/mdm-solutions-for-msps\/","title":{"rendered":"5 MSP-Friendly MDM Solutions"},"content":{"rendered":"<p>With more than <a href=\"http:\/\/www.techproresearch.com\/article\/byod-iot-and-wearables-thriving-in-the-enterprise\/\" target=\"_blank\" rel=\"noopener noreferrer\">60% of organizations<\/a> embracing BYOD in their workplaces, it\u2019s evident the trend is here to stay. What\u2019s more, 87% of companies are now encouraging their employees to access business apps via their personal devices.<\/p>\n<p>Here\u2019s the kicker though. While organizations are pretty excited about leveraging BYOD and IoT to increase productivity, MSPs think otherwise.<!--more--><\/p>\n<p>Yes, let\u2019s face it. It turns out that many MSPs are having a hard time coping with the BYOD trend because of all the connectivity, security, and privacy issues it comes with. IT professionals are complaining endlessly that overseeing, regulating, facilitating, and securing portable devices is inordinately difficult.<\/p>\n<p>Well, in all fairness, MSPs have a point there. But then again, this problem happens to provide a pretty interestingly silver lining. You see, since most managed service providers are struggling with mobile device support, the market is more of a goldmine for the few that have perfected the art.<\/p>\n<p>Now, if you\u2019d like to join the bandwagon, one particularly critical tool you can\u2019t afford to leave out of your arsenal is a <a href=\"https:\/\/www.msp360.com\/resources\/blog\/mobile-device-management-for-msps\/\">mobile device management<\/a> (MDM) solution. And to help you choose the perfect one, here are five of the best MDM solutions for MSPs.<\/p>\n<div class=\"table-of-content \">\n\t\t\t\t<p>Table of Contents<\/p>\n\t\t\t\t<ul><\/ul>\n\t\t\t\t<\/div>\n<h2>MDM Solution #1: Sophos Mobile<\/h2>\n<p><img loading=\"lazy\" decoding=\"async\" class=\"aligncenter wp-image-43368 size-full\" src=\"https:\/\/www.msp360.com\/resources\/wp-content\/uploads\/2020\/08\/image12.png\" alt=\"Sophos Mobile\" width=\"624\" height=\"304\" srcset=\"https:\/\/www.msp360.com\/resources\/wp-content\/uploads\/2020\/08\/image12.png 624w, https:\/\/www.msp360.com\/resources\/wp-content\/uploads\/2020\/08\/image12-300x146.png 300w\" sizes=\"auto, (max-width: 624px) 100vw, 624px\" \/><\/p>\n<p>Built and distributed by the world-renowned software company Sophos Group, Sophos Mobile is a centralized mobile device management system that prioritizes <a href=\"https:\/\/www.msp360.com\/resources\/blog\/endpoint-security-monitoring-guide\/\">endpoint security<\/a>, app control, and asset management. It\u2019s officially described as a unified endpoint management (UEM) and mobile threat defense (MTD) solution that helps enterprises manage and protect devices running macOS, Windows 10, Chrome OS, Android, and iOS.<\/p>\n<p>Generally, Sophos Mobile integrates natively with the Sophos Central endpoint security platform, from where it gives you the power to secure both personal and company-owned devices. You\u2019ll notice that its threat-protection system happens to rely on, among other resources, advanced deep-learning tech.<\/p>\n<p>Overall, you\u2019ll find it conveniently easy to configure your clients\u2019 devices, profiles, and system policies remotely. You can even deploy email and document containers to keep corporate data safe, without violating personal privacy.<\/p>\n<p>That said, Sophos Mobile is also great for maintaining system compliance. You\u2019ll find a heck of a lot of compliance configurations, as well as customizable templates, plus predefined state and federal policies, such as PCI and HIPAA.<\/p>\n<p><img loading=\"lazy\" decoding=\"async\" class=\"aligncenter wp-image-43361 size-full\" src=\"https:\/\/www.msp360.com\/resources\/wp-content\/uploads\/2020\/08\/image5.png\" alt=\"Sophos Mobile dashboard\" width=\"624\" height=\"464\" srcset=\"https:\/\/www.msp360.com\/resources\/wp-content\/uploads\/2020\/08\/image5.png 624w, https:\/\/www.msp360.com\/resources\/wp-content\/uploads\/2020\/08\/image5-300x223.png 300w\" sizes=\"auto, (max-width: 624px) 100vw, 624px\" \/><\/p>\n<h3>Sophos Mobile MDM Main Features<\/h3>\n<ul>\n<li>Data security: Web filtering, Web protection, anti-phishing, anti-malware, anti-ransomware, anti-PUA, plus compliance rules and remediation.<\/li>\n<li>Content management: Native OS containerization, container-only management, content publishing, plus email, and document container.<\/li>\n<li>App management: Manage and configure Office 365 apps, app control, whitelist, and blacklist, enterprise app store, plus install, remove, and view apps.<\/li>\n<li>Device endpoint management: Detailed reporting, inventory and asset management, device configuration, and compliance policies. Compatible with iOS, Android, Chrome OS, Windows 10, macOS.<\/li>\n<\/ul>\n<h3>Sophos Mobile MDM Pricing<\/h3>\n<p>Sadly, Sophos doesn\u2019t readily disclose its pricing options. You won\u2019t find a standard pricing schedule for any of the company\u2019s software products, including the Sophos Mobile endpoint device management system.<\/p>\n<p>Nevertheless, you can expect to start at $31.50 per user per month. This is a discounted rate for a 100-user contract with annual pre-billing.<\/p>\n<p>Otherwise, you could start off with a 30-day free trial package. This should give you a complete Sophos Central admin account, from where you can run Sophos Mobile endpoint, server, and network security.<\/p>\n<h3>Sophos Mobile Pros and Cons<\/h3>\n<table>\n<tbody>\n<tr>\n<td>Sophos Mobile Pros<\/td>\n<td>Sophos Mobile Cons<\/td>\n<\/tr>\n<tr>\n<td>Offers a 30-day free trial.<\/td>\n<td>Doesn\u2019t openly reveal the pricing details.<\/td>\n<\/tr>\n<tr>\n<td>Combines device management with app management, data security management, and content management.<\/td>\n<td>The learning curve can be steep for some users.<\/td>\n<\/tr>\n<tr>\n<td>Automates IT compliance measures.<\/td>\n<td><\/td>\n<\/tr>\n<tr>\n<td>The data security threat detection system leverages deep-learning tech.<\/td>\n<td><\/td>\n<\/tr>\n<\/tbody>\n<\/table>\n<h2>MDM Solution #2: ConnectWise Automate<\/h2>\n<p><img loading=\"lazy\" decoding=\"async\" class=\"aligncenter wp-image-43357 size-full\" src=\"https:\/\/www.msp360.com\/resources\/wp-content\/uploads\/2020\/08\/image1.png\" alt=\"ConnectWise Automate\" width=\"624\" height=\"304\" srcset=\"https:\/\/www.msp360.com\/resources\/wp-content\/uploads\/2020\/08\/image1.png 624w, https:\/\/www.msp360.com\/resources\/wp-content\/uploads\/2020\/08\/image1-300x146.png 300w\" sizes=\"auto, (max-width: 624px) 100vw, 624px\" \/><\/p>\n<p>Formerly known as <em>LabTech<\/em>, ConnectWise Automate is an on-premise and cloud-based system that automates management and tracking of IT assets from one location. Its unified dashboard provides direct access to mobile devices, laptops, PCs, and other endpoints in your network.<\/p>\n<p>You can, for instance, use its network administration tools to configure services, troubleshoot and resolve issues, keep tabs on server performance, plus optimize network uptime. And while you\u2019re at it, ConnectWise Automate gives you the privilege of remotely servicing multiple systems concurrently without cutting off your end-users.<\/p>\n<p>Then when it comes to data protection, ConnectWise\u2019s security module is a jack of all trades. You could use it to deploy patches, as well as manage system passwords, data encryption, email protection, anti-malware, and antivirus.<\/p>\n<p><img loading=\"lazy\" decoding=\"async\" class=\"aligncenter wp-image-43363 size-full\" src=\"https:\/\/www.msp360.com\/resources\/wp-content\/uploads\/2020\/08\/image7.png\" alt=\"ConnectWise Automate dashboard\" width=\"624\" height=\"256\" srcset=\"https:\/\/www.msp360.com\/resources\/wp-content\/uploads\/2020\/08\/image7.png 624w, https:\/\/www.msp360.com\/resources\/wp-content\/uploads\/2020\/08\/image7-300x123.png 300w\" sizes=\"auto, (max-width: 624px) 100vw, 624px\" \/><\/p>\n<h3>ConnectWise Automate Main Features<\/h3>\n<ul>\n<li>Data security: SSL security, role-based permissions, network scans, anti-malware, and password management<\/li>\n<li>Monitoring: Virtualization monitoring, usage tracking, systems monitoring, summary reports, status tracking, remote monitoring, predictive analytics, location tracking, customizable reporting, and customer history tracking.<\/li>\n<li>Management: Virtualization management, software deployment, scripting engine, policy management, patch management, multi-vendor backup management dashboard, IT asset management, hardware provisioning, disaster recovery, desktop virtualization, configuration management, compliance management, client portal, client management, and inventory management.<\/li>\n<li>Automation: Task scheduling, maintenance scheduling, help desk ticketing, event-triggered email, event-triggered actions, event logs, email notifications, and categorization.<\/li>\n<\/ul>\n<h3>ConnectWise Automate Pricing<\/h3>\n<p>Just like Sophos Mobile, ConnectWise Automate doesn\u2019t provide a systematic pricing schedule. Instead, the vendor requires you to provide basic information about your company for a custom quote.<\/p>\n<p>All in all, you might end up paying a one-time fee for a deployment package that comes with personalized onboarding, initial configuration, and software setup. This usually starts at about $700, with larger enterprises paying way more.<\/p>\n<p>Make no mistake about it, though. Your system costs won\u2019t end there. ConnectWise Automate will charge you an additional usage fee of about $1-6 per agent per month.<\/p>\n<h3>ConnectWise Automate Pros and Cons<\/h3>\n<table>\n<tbody>\n<tr>\n<td>ConnectWise Automate Pros<\/td>\n<td>ConnectWise Automate Cons<\/td>\n<\/tr>\n<tr>\n<td>Automates a wide range of IT operations, including task scheduling, patching, compliance, device monitoring, etc.<\/td>\n<td>There are a couple of technical requirements for on-premise installation.<\/td>\n<\/tr>\n<tr>\n<td>Takes charge of configurations, network assets, clients, multi-vendor backups, patches, compliance, and disaster recovery.<\/td>\n<td>Manual configurations can be cumbersome and overwhelming.<\/td>\n<\/tr>\n<tr>\n<td>Capable of tracking multiple system parameters and variables.<\/td>\n<td><\/td>\n<\/tr>\n<tr>\n<td>Optimizes network uptime.<\/td>\n<td><\/td>\n<\/tr>\n<\/tbody>\n<\/table>\n<div class=\"call-to-action\">\n<div class=\"call-to-action__left\" style=\"width: 70%;\">\n<div class=\"call-to-action__title\">The MSP\u2019s Guide to Clients\u2019 Personal Device Management<\/div>\n<div class=\"call-to-action__text\">Learn how to support personal devices that are now being used in business environments<\/div>\n<!--HubSpot Call-to-Action Code --><span class=\"hs-cta-wrapper hs-cta-deferred\" id=\"hs-cta-wrapper-f5cfef2f-3db5-48e0-be22-430962486e83\" data-portal=\"5442029\" data-id=\"f5cfef2f-3db5-48e0-be22-430962486e83\"><span class=\"hs-cta-node hs-cta-f5cfef2f-3db5-48e0-be22-430962486e83\" id=\"hs-cta-f5cfef2f-3db5-48e0-be22-430962486e83\"><!--[if lte IE 8]><div id=\"hs-cta-ie-element\"><\/div><![endif]--><a href=\"https:\/\/cta-redirect.hubspot.com\/cta\/redirect\/5442029\/f5cfef2f-3db5-48e0-be22-430962486e83\" target=\"_blank\" rel=\"noopener\"><img decoding=\"async\" class=\"hs-cta-img\" id=\"hs-cta-img-f5cfef2f-3db5-48e0-be22-430962486e83\" style=\"border-width:0px;\" src=\"https:\/\/no-cache.hubspot.com\/cta\/default\/5442029\/f5cfef2f-3db5-48e0-be22-430962486e83.png\" alt=\"CTA\"><\/a><\/span><\/span><!-- end HubSpot Call-to-Action Code -->\n<\/div>\n<div class=\"call-to-action__right\" style=\"width: 30%;\"><img decoding=\"async\" src=\"https:\/\/www.msp360.com\/resources\/wp-content\/uploads\/2020\/05\/personal-device-management.png\" alt=\"whitepaper icon\" \/><\/div>\n<\/div>\n<h2>MDM Solution #3: IBM MaaS360<\/h2>\n<p><img loading=\"lazy\" decoding=\"async\" class=\"aligncenter wp-image-43365 size-full\" src=\"https:\/\/www.msp360.com\/resources\/wp-content\/uploads\/2020\/08\/image9.png\" alt=\"IBM MaaS360\" width=\"624\" height=\"241\" srcset=\"https:\/\/www.msp360.com\/resources\/wp-content\/uploads\/2020\/08\/image9.png 624w, https:\/\/www.msp360.com\/resources\/wp-content\/uploads\/2020\/08\/image9-300x116.png 300w\" sizes=\"auto, (max-width: 624px) 100vw, 624px\" \/><\/p>\n<p>Developed by IBM, MaaS360 is a holistic endpoint management solution that integrates seamlessly with your IT infrastructure and then proceeds to optimize your mobile environment using the power of artificial intelligence and analytics.<\/p>\n<p>From its unified dashboard, you can prevent breaches by separating your end users\u2019 personal entities from critical company apps and data. What\u2019s more, you can use the accompanying <a href=\"https:\/\/www.msp360.com\/resources\/blog\/cloud-iam\/\">identity and access management<\/a> tools to configure user privileges and subsequently control resource access within the network.<\/p>\n<p>But it doesn\u2019t stop there. IBM MaaS360 additionally secures endpoint networks using geofencing, encryption, passcodes, etc. You even get to identify and possibly lock out rooted or jailbroken devices. And in the event that you happen to detect a breach, you can selectively delete sensitive company data.<\/p>\n<p id=\"last\">Another thing you\u2019ll love about MaaS360 is its inclusivity. It supports pretty much all the mobile devices you can think of -- Windows Phone, Android, iPad, iPhone, you name it. Even Kindle Fire is fully compatible.<\/p>\n<div id=\"slidebox\"><a class=\"close\">\u00a0<\/a><!--HubSpot Call-to-Action Code --><span class=\"hs-cta-wrapper hs-cta-deferred\" id=\"hs-cta-wrapper-e6824cd7-ceb3-465a-9f93-4509b71ce559\" data-portal=\"5442029\" data-id=\"e6824cd7-ceb3-465a-9f93-4509b71ce559\"><span class=\"hs-cta-node hs-cta-e6824cd7-ceb3-465a-9f93-4509b71ce559\" id=\"hs-cta-e6824cd7-ceb3-465a-9f93-4509b71ce559\"><!--[if lte IE 8]><div id=\"hs-cta-ie-element\"><\/div><![endif]--><a href=\"https:\/\/cta-redirect.hubspot.com\/cta\/redirect\/5442029\/e6824cd7-ceb3-465a-9f93-4509b71ce559\" target=\"_blank\" rel=\"noopener\"><img decoding=\"async\" class=\"hs-cta-img\" id=\"hs-cta-img-e6824cd7-ceb3-465a-9f93-4509b71ce559\" style=\"border-width:0px;\" src=\"https:\/\/no-cache.hubspot.com\/cta\/default\/5442029\/e6824cd7-ceb3-465a-9f93-4509b71ce559.png\" alt=\"CTA\"><\/a><\/span><\/span><!-- end HubSpot Call-to-Action Code --><\/div>\n<p><img loading=\"lazy\" decoding=\"async\" class=\"aligncenter wp-image-43362 size-full\" src=\"https:\/\/www.msp360.com\/resources\/wp-content\/uploads\/2020\/08\/image6.png\" alt=\"IBM MaaS360 dashboard\" width=\"624\" height=\"301\" srcset=\"https:\/\/www.msp360.com\/resources\/wp-content\/uploads\/2020\/08\/image6.png 624w, https:\/\/www.msp360.com\/resources\/wp-content\/uploads\/2020\/08\/image6-300x145.png 300w\" sizes=\"auto, (max-width: 624px) 100vw, 624px\" \/><\/p>\n<h3>IBM MaaS360 MDM Main Features<\/h3>\n<ul>\n<li>Security management: Automatic identification of non-compliant devices, de-provisioning devices, global HTTP proxy, password policies, wipe or lock a device, geofencing rules, plus detect rooted or jailbroken devices.<\/li>\n<li>Compliance management: Roaming state change, SIM change, application runs (restricted\/required), encryption compliance, jailbreak\/root detection, device restrictions (by email, Wi-Fi, and VPN), email access blocking, plus real-time compliance rules.<\/li>\n<li>Mobile app management: Mobile application container, mobile application security, mobile application lifecycle management, enterprise application catalog, granular administrative control, network resource restrictions, quick app deployment, mobile malware troubleshooting, plus patch and update management.<\/li>\n<li>Device management: Rogue device access revocation, simple device enrollment, real-time document exchange notification, remote device management, default device policy settings, distribution management, content management, user self-service portal, bulk device enrollments, and mobile expense management.<\/li>\n<\/ul>\n<h3>IBM MaaS360 MDM Pricing<\/h3>\n<p><img loading=\"lazy\" decoding=\"async\" class=\"aligncenter wp-image-43360 size-full\" src=\"https:\/\/www.msp360.com\/resources\/wp-content\/uploads\/2020\/08\/image4.png\" alt=\"IBM MaaS360 MDM Pricing\" width=\"624\" height=\"249\" srcset=\"https:\/\/www.msp360.com\/resources\/wp-content\/uploads\/2020\/08\/image4.png 624w, https:\/\/www.msp360.com\/resources\/wp-content\/uploads\/2020\/08\/image4-300x120.png 300w\" sizes=\"auto, (max-width: 624px) 100vw, 624px\" \/><\/p>\n<ul>\n<li>Free trial: Get started with a free trial that runs for 30 days.<\/li>\n<li>Essentials: Starts at $4 per month for each client device, plus $8 per user per month.<\/li>\n<li>Deluxe: Starts at $5 per month for each client device, plus $10 per user per month.<\/li>\n<li>Premier: Starts at $6.25 per month for each client device, plus $12.50 per user per month.<\/li>\n<li>Enterprise: Starts at $9 per month for each client device, plus $18 per user per month.<\/li>\n<\/ul>\n<h3>IBM MaaS360 MDM Pros and Cons<\/h3>\n<table>\n<tbody>\n<tr>\n<td>IBM MaaS360 Pros<\/td>\n<td>IBM MaaS360 Cons<\/td>\n<\/tr>\n<tr>\n<td>Applies AI in mobile device management.<\/td>\n<td>Limited report customization capabilities.<\/td>\n<\/tr>\n<tr>\n<td>Comes with a strong, multilayered security system.<\/td>\n<td>Doesn\u2019t provide native remote control tools.<\/td>\n<\/tr>\n<tr>\n<td>Remotely performs selective wiping of data from devices.<\/td>\n<td><\/td>\n<\/tr>\n<tr>\n<td>Safeguards enterprise apps with full containerization.<\/td>\n<td><\/td>\n<\/tr>\n<\/tbody>\n<\/table>\n<h2>MDM Solution #4: Rippling<\/h2>\n<p><img loading=\"lazy\" decoding=\"async\" class=\"alignnone wp-image-43367 size-full\" src=\"https:\/\/www.msp360.com\/resources\/wp-content\/uploads\/2020\/08\/image11.png\" alt=\"Rippling\" width=\"624\" height=\"255\" srcset=\"https:\/\/www.msp360.com\/resources\/wp-content\/uploads\/2020\/08\/image11.png 624w, https:\/\/www.msp360.com\/resources\/wp-content\/uploads\/2020\/08\/image11-300x123.png 300w\" sizes=\"auto, (max-width: 624px) 100vw, 624px\" \/><\/p>\n<p>Rippling, as it turns out, is not a stand-alone mobile device management platform per se. Rather, it comes in the form of a centralized, all-in-one, cloud-based platform that powers IT management, along with HR management.<\/p>\n<p>In other words, this is where you find tools for automating task scheduling, position management, employee management, full-service payrolls, benefits administration, workflow coordination, as well as software management, data protection, and asset management.<\/p>\n<p>That said, the IT management module has both device management and app management capabilities. When you combine that with the accompanying HR tools, you have yourself a comprehensive ecosystem for in-house management -- just what MSPs need in order to take charge not only of their employees\u2019 operations but also the corresponding endpoint devices.<\/p>\n<p>As an IT administrator, you can, for instance, track and configure employees\u2019 devices across various departments. Rippling\u2019s device management module can remotely set custom profiles and permissions based on such HR attributes. Plus, you can intricately automate system operations using user provisioning.<\/p>\n<p>On the other hand, the corresponding user de-provisioning triggers are great for enforcing data security. But, for ultimate protection, you might want to supplement that with Rippling\u2019s HDD encryption, complex password enforcement, and multi-factor authentication.<\/p>\n<p><img loading=\"lazy\" decoding=\"async\" class=\"aligncenter wp-image-43364 size-full\" src=\"https:\/\/www.msp360.com\/resources\/wp-content\/uploads\/2020\/08\/image8.png\" alt=\"Rippling dashboard\" width=\"624\" height=\"371\" srcset=\"https:\/\/www.msp360.com\/resources\/wp-content\/uploads\/2020\/08\/image8.png 624w, https:\/\/www.msp360.com\/resources\/wp-content\/uploads\/2020\/08\/image8-300x178.png 300w\" sizes=\"auto, (max-width: 624px) 100vw, 624px\" \/><\/p>\n<h3>Rippling Main Features<\/h3>\n<ul>\n<li>Device management: Auto-enrollment (MDM and DEP), custom profiles and reports, Apple and Windows support, security management, software management, and inventory management.<\/li>\n<li>App management: API, SAML, AD and LDAP support, multi-factor authentication, audit logs, and activity reports, team password management, single sign-on (SSO), provisioning, and de-provisioning.<\/li>\n<li>Benefits administration: Small and large group benefits, payroll deductions sync, third-party broker support, online employee self-service, online open enrollment, and online new-hire enrollment.<\/li>\n<li>Payroll administration: Multiple pay rates, job codes, garnishments, workers' compensation, check payment, direct deposit payment, new-hire filing, plus federal, state, and local tax filing.<\/li>\n<\/ul>\n<h3>Rippling Pricing<\/h3>\n<p>Although Rippling doesn\u2019t offer a free trial, at least it\u2019s generous enough to get you started for as low as $35 per month. But, while that\u2019s the base pricing for the core platform, you should expect to pay extra fees for each user that you choose to add to your plan.<\/p>\n<h3>Rippling Pros and Cons<\/h3>\n<table>\n<tbody>\n<tr>\n<td>Rippling Pros<\/td>\n<td>Rippling Cons<\/td>\n<\/tr>\n<tr>\n<td>Combines mobile device management with employee management.<\/td>\n<td>Doesn\u2019t offer a free trial.<\/td>\n<\/tr>\n<tr>\n<td>Device management comes with security management, asset management, software management, and profile management.<\/td>\n<td>Customer support is not always readily available.<\/td>\n<\/tr>\n<tr>\n<td>Allows you to track employees\u2019 devices across departments.<\/td>\n<td><\/td>\n<\/tr>\n<tr>\n<td>The HR and IT modules can be purchased separately.<\/td>\n<td><\/td>\n<\/tr>\n<\/tbody>\n<\/table>\n<h2>MDM Solution #5: Miradore<\/h2>\n<p><img loading=\"lazy\" decoding=\"async\" class=\"aligncenter wp-image-43359 size-full\" src=\"https:\/\/www.msp360.com\/resources\/wp-content\/uploads\/2020\/08\/image3.png\" alt=\"Miradore\" width=\"624\" height=\"271\" srcset=\"https:\/\/www.msp360.com\/resources\/wp-content\/uploads\/2020\/08\/image3.png 624w, https:\/\/www.msp360.com\/resources\/wp-content\/uploads\/2020\/08\/image3-300x130.png 300w\" sizes=\"auto, (max-width: 624px) 100vw, 624px\" \/><\/p>\n<p>If you\u2019re looking for an incredibly easy-to-use tool for managing smartphones, tablets, laptops, and PCs, you might want to check out Miradore. This is where intuitiveness meets with standard device management applications that are developed for small-to-medium-sized enterprise environments.<\/p>\n<p>More specifically, Miradore is particularly optimized for remote device control, system monitoring, task automation, and data security.<\/p>\n<p>Now, on the device control front, Miradore is all about convenience and flexibility. It allows you to install devices and configure the corresponding parameters, as well as deploy and manage apps. The platform can comfortably accommodate not only Android and iOS devices, but also Linux, macOS, and Windows.<\/p>\n<p>As for security management, you can rely on Miradore to automate data compliance, as well as protect both corporate and personal data. You\u2019ll find tools for encrypting confidential data, configuring screen locks and passcodes, and remotely locking and wiping devices.<\/p>\n<p><img loading=\"lazy\" decoding=\"async\" class=\"aligncenter wp-image-43366 size-full\" src=\"https:\/\/www.msp360.com\/resources\/wp-content\/uploads\/2020\/08\/image10.png\" alt=\"Miradore dashboard\" width=\"624\" height=\"401\" srcset=\"https:\/\/www.msp360.com\/resources\/wp-content\/uploads\/2020\/08\/image10.png 624w, https:\/\/www.msp360.com\/resources\/wp-content\/uploads\/2020\/08\/image10-300x193.png 300w\" sizes=\"auto, (max-width: 624px) 100vw, 624px\" \/><\/p>\n<h3>Miradore MDM Main Features<\/h3>\n<ul>\n<li>Automation: Creation of business policies based on device\/user grouping, file deployment automation, automation of configuration profiles, and application deployment automation.<\/li>\n<li>Monitoring: Customizable dashboards, report builder, device inventory, location tracking, network data usage, and inventory data.<\/li>\n<li>Application management: File deployment, application blacklisting and whitelisting, plus patch management<\/li>\n<li>Device management: Self-service enrollment, notification center, email, Wi-Fi and VPN configuration, data import, configuration profile enforcement, device group permissions, and lifecycle management.<\/li>\n<li>Security management: Selective data wiping, restriction policies, remote alarm sound trigger, permissions management, passcode enforcement, remote device locking, device encryption, data roaming restrictions, two-factor authentication, web content filtering, and storage encryption for mobile devices.<\/li>\n<\/ul>\n<h3>Miradore MDM Pricing<\/h3>\n<p><img loading=\"lazy\" decoding=\"async\" class=\"aligncenter wp-image-43358 size-full\" src=\"https:\/\/www.msp360.com\/resources\/wp-content\/uploads\/2020\/08\/image2.png\" alt=\"Miradore MDM Pricing\" width=\"624\" height=\"210\" srcset=\"https:\/\/www.msp360.com\/resources\/wp-content\/uploads\/2020\/08\/image2.png 624w, https:\/\/www.msp360.com\/resources\/wp-content\/uploads\/2020\/08\/image2-300x101.png 300w\" sizes=\"auto, (max-width: 624px) 100vw, 624px\" \/><\/p>\n<ul>\n<li>Free: A permanently free package that supports an unlimited number of devices.<\/li>\n<li>Business: Starts at $1.50 per device per month.<\/li>\n<li>Enterprise: Starts at $2 per device per month.<\/li>\n<\/ul>\n<h3>Miradore MDM Pros and Cons<\/h3>\n<table>\n<tbody>\n<tr>\n<td>Miradore Pros<\/td>\n<td>Miradore Cons<\/td>\n<\/tr>\n<tr>\n<td>Pleasantly intuitive and easy to use.<\/td>\n<td>Joining Apple DEP can be a challenge.<\/td>\n<\/tr>\n<tr>\n<td>Offers a permanently free package with unlimited device support.<\/td>\n<td>The UI offers limited customization capabilities.<\/td>\n<\/tr>\n<tr>\n<td>Combines security management with device management, application management, plus resource monitoring and automation.<\/td>\n<td><\/td>\n<\/tr>\n<tr>\n<td>Can remotely perform selective data wiping, as well as device locking.<\/td>\n<td><\/td>\n<\/tr>\n<\/tbody>\n<\/table>\n<h2>MDM Solutions for MSPs Comparison<\/h2>\n<p>&nbsp;<\/p>\n<table>\n<tbody>\n<tr>\n<td><\/td>\n<td>Sophos Mobile<\/td>\n<td>ConnectWise<\/p>\n<p>Automate<\/td>\n<td>IBM MaaS360<\/td>\n<td>Rippling<\/td>\n<td>Miradore<\/td>\n<\/tr>\n<tr>\n<td>Starting price<\/td>\n<td>$31.50 per user on a 100-user contract \u2013 an annual subscription.<\/td>\n<td>Not provided by the vendor<\/td>\n<td>$4 per month for each client device, plus $8 per user per month<\/td>\n<td>$35.00 per month<\/td>\n<td>$1.50 per month<\/td>\n<\/tr>\n<tr>\n<td>Free trial<\/td>\n<td>\n<p style=\"text-align: center;\">+<\/p>\n<\/td>\n<td style=\"text-align: center;\">+<\/td>\n<td style=\"text-align: center;\">+<\/td>\n<td style=\"text-align: center;\">-<\/td>\n<td>\n<p style=\"text-align: center;\">+<\/p>\n<\/td>\n<\/tr>\n<tr>\n<td>Best for<\/td>\n<td>Sophos provides security solutions for small, midmarket, and pragmatic enterprises.<\/td>\n<td>Designed for IT service providers and managed service providers (MSPs), it is an IT automation solution that helps manage asset discovery, patching, endpoint management, and more.<\/td>\n<td>For organizations that want to manage multiple mobile devices, including IoT devices.<\/td>\n<td>Rippling makes it easy to manage your payroll, benefits, HR, and IT -- all in one, modern platform that's built for businesses with 1 to 1,000 employees.<\/td>\n<td>Price point suits small and medium-sized businesses, yet they have the right features for device management for enterprises. For MSPs, they provide a dedicated MSP portal.<\/td>\n<\/tr>\n<tr>\n<td colspan=\"6\">Product Features<\/td>\n<\/tr>\n<tr>\n<td>Automatic user\/device Recognition<\/td>\n<td>\n<p style=\"text-align: center;\">+<\/p>\n<\/td>\n<td style=\"text-align: center;\">-<\/td>\n<td style=\"text-align: center;\">+<\/td>\n<td style=\"text-align: center;\">+<\/td>\n<td>\n<p style=\"text-align: center;\">+<\/p>\n<\/td>\n<\/tr>\n<tr>\n<td>Data management<\/td>\n<td>\n<p style=\"text-align: center;\">+<\/p>\n<\/td>\n<td style=\"text-align: center;\">+<\/td>\n<td style=\"text-align: center;\">+<\/td>\n<td style=\"text-align: center;\">+<\/td>\n<td>\n<p style=\"text-align: center;\">+<\/p>\n<\/td>\n<\/tr>\n<tr>\n<td>Deployment management<\/td>\n<td>\n<p style=\"text-align: center;\">+<\/p>\n<\/td>\n<td style=\"text-align: center;\">+<\/td>\n<td style=\"text-align: center;\">-<\/td>\n<td style=\"text-align: center;\">+<\/td>\n<td>\n<p style=\"text-align: center;\">+<\/p>\n<\/td>\n<\/tr>\n<tr>\n<td>Endpoint management<\/td>\n<td>\n<p style=\"text-align: center;\">+<\/p>\n<\/td>\n<td style=\"text-align: center;\">+<\/td>\n<td style=\"text-align: center;\">-<\/td>\n<td style=\"text-align: center;\">+<\/td>\n<td>\n<p style=\"text-align: center;\">+<\/p>\n<\/td>\n<\/tr>\n<tr>\n<td>Inventory management<\/td>\n<td>\n<p style=\"text-align: center;\">+<\/p>\n<\/td>\n<td style=\"text-align: center;\">+<\/td>\n<td style=\"text-align: center;\">+<\/td>\n<td style=\"text-align: center;\">+<\/td>\n<td>\n<p style=\"text-align: center;\">+<\/p>\n<\/td>\n<\/tr>\n<tr>\n<td>\n<p style=\"text-align: left;\">Software management<\/p>\n<\/td>\n<td style=\"text-align: center;\">+<\/td>\n<td style=\"text-align: center;\">+<\/td>\n<td style=\"text-align: center;\">-<\/td>\n<td style=\"text-align: center;\">+<\/td>\n<td>\n<p style=\"text-align: center;\">+<\/p>\n<\/td>\n<\/tr>\n<tr>\n<td>\n<p style=\"text-align: left;\">Synchronization scheduling<\/p>\n<\/td>\n<td style=\"text-align: center;\">+<\/td>\n<td style=\"text-align: center;\">+<\/td>\n<td style=\"text-align: center;\">-<\/td>\n<td style=\"text-align: center;\">+<\/td>\n<td>\n<p style=\"text-align: center;\">-<\/p>\n<\/td>\n<\/tr>\n<tr>\n<td>Wireless network support<\/td>\n<td>\n<p style=\"text-align: center;\">+<\/p>\n<\/td>\n<td style=\"text-align: center;\">-<\/td>\n<td style=\"text-align: center;\">-<\/td>\n<td style=\"text-align: center;\">+<\/td>\n<td>\n<p style=\"text-align: center;\">+<\/p>\n<\/td>\n<\/tr>\n<tr>\n<td>Deployment<\/td>\n<td>Web\/installed<\/p>\n<ul>\n<li>Cloud<\/li>\n<li>Windows<\/li>\n<li>Mac<\/li>\n<\/ul>\n<p>Mobile<\/p>\n<ul>\n<li>iOS<\/li>\n<li>Android<\/li>\n<\/ul>\n<\/td>\n<td>Web\/installed<\/p>\n<ul>\n<li>Cloud<\/li>\n<li>Windows<\/li>\n<\/ul>\n<\/td>\n<td>Web\/installed<\/p>\n<ul>\n<li>Cloud<\/li>\n<\/ul>\n<\/td>\n<td>Web\/installed<\/p>\n<ul>\n<li>Cloud<\/li>\n<li>Windows<\/li>\n<li>Mac<\/li>\n<\/ul>\n<p>Mobile<\/p>\n<ul>\n<li>iOS<\/li>\n<li>Android<\/li>\n<\/ul>\n<\/td>\n<td>Web\/installed<\/p>\n<ul>\n<li>Cloud<\/li>\n<li>Windows<\/li>\n<li>Mac<\/li>\n<\/ul>\n<p>Mobile<\/p>\n<ul>\n<li>iOS<\/li>\n<li>Android<\/li>\n<\/ul>\n<\/td>\n<\/tr>\n<tr>\n<td>Support<\/td>\n<td>\n<ul>\n<li>24\/7 (Live rep)<\/li>\n<li>Online<\/li>\n<\/ul>\n<\/td>\n<td>\n<ul>\n<li>24\/7 (Live rep)<\/li>\n<li>Business hours<\/li>\n<li>Online<\/li>\n<\/ul>\n<\/td>\n<td>Info is not provided by the vendor<\/td>\n<td>\n<ul>\n<li>Business hours<\/li>\n<li>Online<\/li>\n<\/ul>\n<\/td>\n<td>\n<ul>\n<li>Business hours<\/li>\n<li>Online<\/li>\n<\/ul>\n<\/td>\n<\/tr>\n<tr>\n<td>Training<\/td>\n<td>\n<ul>\n<li>Webinars<\/li>\n<li>Documentation<\/li>\n<\/ul>\n<\/td>\n<td>\n<ul>\n<li>In-person<\/li>\n<li>Live online<\/li>\n<li>Webinars<\/li>\n<li>Documentation<\/li>\n<\/ul>\n<\/td>\n<td>Info is not provided by the vendor<\/td>\n<td>\n<ul>\n<li>Live online<\/li>\n<li>Webinars<\/li>\n<li>Documentation<\/li>\n<\/ul>\n<\/td>\n<td>\n<ul>\n<li>In-person<\/li>\n<li>Live online<\/li>\n<li>Webinars<\/li>\n<li>Documentation<\/li>\n<\/ul>\n<\/td>\n<\/tr>\n<\/tbody>\n<\/table>\n<h2>Related resources for MSPs<\/h2>\n<p><span style=\"font-weight: 400;\">Managed Service Providers (MSPs) can optimize their workflows by utilizing<\/span><a href=\"https:\/\/www.msp360.com\/resources\/blog\/top-7-free-and-open-source-ticketing-systems-for-msps\/\"> <b>free and open-source ticketing systems<\/b><\/a><span style=\"font-weight: 400;\"> to manage client requests efficiently. Adopting secure<\/span><a href=\"https:\/\/www.msp360.com\/resources\/blog\/remote-access-overview-benefits-and-best-practices\/\"> <b>remote access strategies<\/b><\/a><span style=\"font-weight: 400;\"> enables MSPs to deliver services seamlessly while maintaining security. To safeguard against cyber threats, implementing<\/span><a href=\"https:\/\/www.msp360.com\/resources\/blog\/spear-phishing-prevention\/\"> <b>spear phishing prevention techniques<\/b><\/a><span style=\"font-weight: 400;\"> is critical for protecting sensitive data. MSPs can also boost team motivation by refining<\/span><a href=\"https:\/\/www.msp360.com\/resources\/blog\/msp-sales-compensation\/\"> <b>MSP sales compensation model<\/b><\/a><span style=\"font-weight: 400;\">s. Choosing the right cloud storage solution is easier by comparing<\/span><a href=\"https:\/\/www.msp360.com\/resources\/blog\/ms-onedrive-vs-google-drive-vs-cloud-drive\/\"> <b>Microsoft OneDrive, Google Drive, and other cloud drives<\/b><\/a><span style=\"font-weight: 400;\">. MSPs can expand their offerings by mastering<\/span><a href=\"https:\/\/www.msp360.com\/resources\/blog\/how-to-sell-managed-security\/\"> <b>how to sell managed security services<\/b><\/a><span style=\"font-weight: 400;\">. For reliable data backup, MSP360\u2019s<\/span><a href=\"https:\/\/help.msp360.com\/cloudberry-backup-for-ms-office-365\/getting-started\/\"> <b>CloudBerry Backup for Microsoft Office 365<\/b><\/a><span style=\"font-weight: 400;\">, detailed in its<\/span><a href=\"https:\/\/help.msp360.com\/cloudberry-backup-for-ms-office-365\/intro\"> <b>introduction<\/b><\/a><span style=\"font-weight: 400;\">, offers robust protection. Lastly, earning<\/span><a href=\"https:\/\/www.msp360.com\/resources\/blog\/security-certifications-for-mssps\/\"> <b>security certifications<\/b><\/a><span style=\"font-weight: 400;\"> can elevate an MSP\u2019s reputation, helping them differentiate in a crowded market.<\/span><\/p>\n<h2>Conclusion<\/h2>\n<p>As you\u2019ve probably noticed by now, the costs of leveraging some of these MDM solutions could pile up quite significantly, especially if you\u2019re running a growing MSP business with multiple IT agents and a comparatively large client base.<\/p>\n<p>So, you might want to take your time as you compare the MDM solutions for MSPs. And, while you\u2019re at it, remember to take into account not only your system\u2019s demands and budget but also the accompanying client needs.<\/p>\n","protected":false},"excerpt":{"rendered":"<p>With more than 60% of organizations embracing BYOD in their workplaces, it\u2019s evident the trend is here to stay. What\u2019s more, 87% of companies are now encouraging their employees to access business apps via their personal devices. Here\u2019s the kicker though. While organizations are pretty excited about leveraging BYOD and IoT to increase productivity, MSPs [&hellip;]<\/p>\n","protected":false},"author":59,"featured_media":43371,"comment_status":"open","ping_status":"closed","sticky":false,"template":"","format":"standard","meta":{"_acf_changed":false,"footnotes":""},"categories":[877,884],"tags":[],"class_list":["post-43354","post","type-post","status-publish","format-standard","has-post-thumbnail","hentry","category-blog-articles","category-msp-business-articles"],"acf":[],"aioseo_notices":[],"_links":{"self":[{"href":"https:\/\/www.msp360.com\/resources\/wp-json\/wp\/v2\/posts\/43354","targetHints":{"allow":["GET"]}}],"collection":[{"href":"https:\/\/www.msp360.com\/resources\/wp-json\/wp\/v2\/posts"}],"about":[{"href":"https:\/\/www.msp360.com\/resources\/wp-json\/wp\/v2\/types\/post"}],"author":[{"embeddable":true,"href":"https:\/\/www.msp360.com\/resources\/wp-json\/wp\/v2\/users\/59"}],"replies":[{"embeddable":true,"href":"https:\/\/www.msp360.com\/resources\/wp-json\/wp\/v2\/comments?post=43354"}],"version-history":[{"count":3,"href":"https:\/\/www.msp360.com\/resources\/wp-json\/wp\/v2\/posts\/43354\/revisions"}],"predecessor-version":[{"id":61408,"href":"https:\/\/www.msp360.com\/resources\/wp-json\/wp\/v2\/posts\/43354\/revisions\/61408"}],"wp:featuredmedia":[{"embeddable":true,"href":"https:\/\/www.msp360.com\/resources\/wp-json\/wp\/v2\/media\/43371"}],"wp:attachment":[{"href":"https:\/\/www.msp360.com\/resources\/wp-json\/wp\/v2\/media?parent=43354"}],"wp:term":[{"taxonomy":"category","embeddable":true,"href":"https:\/\/www.msp360.com\/resources\/wp-json\/wp\/v2\/categories?post=43354"},{"taxonomy":"post_tag","embeddable":true,"href":"https:\/\/www.msp360.com\/resources\/wp-json\/wp\/v2\/tags?post=43354"}],"curies":[{"name":"wp","href":"https:\/\/api.w.org\/{rel}","templated":true}]}}