{"id":4034,"date":"2013-06-05T18:46:43","date_gmt":"2013-06-05T14:46:43","guid":{"rendered":"http:\/\/www.msp360.com\/blog\/?p=4034"},"modified":"2020-12-22T16:52:28","modified_gmt":"2020-12-22T12:52:28","slug":"troubleshooting-network-share-mapped-drive-backup","status":"publish","type":"post","link":"https:\/\/www.msp360.com\/resources\/blog\/troubleshooting-network-share-mapped-drive-backup\/","title":{"rendered":"Problem Solving Network Share \/ Mapped Drive Backup"},"content":{"rendered":"<h2>Network Credentials<\/h2>\n<p>Make sure you specified actual network access credentials for network share or mapped drive.<br \/>\n<!--more--><br \/>\nThis post applies to MSP360 Backup Windows Desktop PRO and all server editions<\/p>\n<p>1. Go to the \"Tools\" menu and click on the \"Network Credentials\" icon.<\/p>\n<p>2. Click \"Add\" button and specify actual network path, login and password. Click \"OK\".\u00a0<img loading=\"lazy\" decoding=\"async\" class=\"aligncenter size-full wp-image-4036\" src=\"https:\/\/www.msp360.com\/resources\/wp-content\/uploads\/2014\/01\/2014-01-31_1820.png\" alt=\"2014-01-31_1820\" width=\"417\" height=\"255\" srcset=\"https:\/\/www.msp360.com\/resources\/wp-content\/uploads\/2014\/01\/2014-01-31_1820.png 417w, https:\/\/www.msp360.com\/resources\/wp-content\/uploads\/2014\/01\/2014-01-31_1820-300x183.png 300w\" sizes=\"auto, (max-width: 417px) 100vw, 417px\" \/><\/p>\n<h2>Running Service Under Administrator Rights<\/h2>\n<p>In some cases you might need to run Backup Service under administrator account:<\/p>\n<p>1. Go to the \"Tools\" menu and click \"Change Service Account\" icon.<\/p>\n<p>2. Enter administrator credentials and click \"OK\".<img loading=\"lazy\" decoding=\"async\" class=\"aligncenter size-full wp-image-4040\" src=\"https:\/\/www.msp360.com\/resources\/wp-content\/uploads\/2014\/01\/2014-01-31_1836.png\" alt=\"2014-01-31_1836\" width=\"390\" height=\"313\" srcset=\"https:\/\/www.msp360.com\/resources\/wp-content\/uploads\/2014\/01\/2014-01-31_1836.png 390w, https:\/\/www.msp360.com\/resources\/wp-content\/uploads\/2014\/01\/2014-01-31_1836-300x240.png 300w\" sizes=\"auto, (max-width: 390px) 100vw, 390px\" \/><br \/>\nThe service will be restarted automatically.<\/p>\n<h2>Conclusion<\/h2>\n<p>If you are experiencing any further issues, please visit our<a href=\"https:\/\/www.msp360.com\/support.aspx\"> help center<\/a>.<\/p>\n","protected":false},"excerpt":{"rendered":"<p>Network Credentials Make sure you specified actual network access credentials for network share or mapped drive.<\/p>\n","protected":false},"author":2,"featured_media":0,"comment_status":"open","ping_status":"open","sticky":false,"template":"","format":"standard","meta":{"_acf_changed":false,"footnotes":""},"categories":[877,894,882],"tags":[],"class_list":["post-4034","post","type-post","status-publish","format-standard","hentry","category-blog-articles","category-msp360-backup","category-msp360-news"],"acf":[],"aioseo_notices":[],"_links":{"self":[{"href":"https:\/\/www.msp360.com\/resources\/wp-json\/wp\/v2\/posts\/4034","targetHints":{"allow":["GET"]}}],"collection":[{"href":"https:\/\/www.msp360.com\/resources\/wp-json\/wp\/v2\/posts"}],"about":[{"href":"https:\/\/www.msp360.com\/resources\/wp-json\/wp\/v2\/types\/post"}],"author":[{"embeddable":true,"href":"https:\/\/www.msp360.com\/resources\/wp-json\/wp\/v2\/users\/2"}],"replies":[{"embeddable":true,"href":"https:\/\/www.msp360.com\/resources\/wp-json\/wp\/v2\/comments?post=4034"}],"version-history":[{"count":0,"href":"https:\/\/www.msp360.com\/resources\/wp-json\/wp\/v2\/posts\/4034\/revisions"}],"wp:attachment":[{"href":"https:\/\/www.msp360.com\/resources\/wp-json\/wp\/v2\/media?parent=4034"}],"wp:term":[{"taxonomy":"category","embeddable":true,"href":"https:\/\/www.msp360.com\/resources\/wp-json\/wp\/v2\/categories?post=4034"},{"taxonomy":"post_tag","embeddable":true,"href":"https:\/\/www.msp360.com\/resources\/wp-json\/wp\/v2\/tags?post=4034"}],"curies":[{"name":"wp","href":"https:\/\/api.w.org\/{rel}","templated":true}]}}