{"id":39602,"date":"2020-04-09T16:47:44","date_gmt":"2020-04-09T12:47:44","guid":{"rendered":"https:\/\/www.msp360.com\/resources\/?p=39602"},"modified":"2022-07-06T12:58:55","modified_gmt":"2022-07-06T08:58:55","slug":"msp360s-response-to-covid-19-a-message-from-ceo-brian-helwig","status":"publish","type":"post","link":"https:\/\/www.msp360.com\/resources\/blog\/msp360s-response-to-covid-19-a-message-from-ceo-brian-helwig\/","title":{"rendered":"MSP360&#8217;s Response to COVID-19: A Message from CEO Brian Helwig"},"content":{"rendered":"<p>The whole world has changed due to the pandemic. Many companies are making their best to help others to withstand the impact. At MSP360 we are also developing a solution to help our customers. Read on for the official message from MSP360 CEO, Brian Helwig.<\/p>\n<p><!--more--><\/p>\n<p>I stepped into my current role as the CEO of MSP360 a little more than a year ago. Since then, a lot has changed \u2014 not only with the company but the world around us. While much has changed, our strategic approach to delivering value to MSPs has remained the same \u2014 and we\u2019re better for it.<\/p>\n<p><img loading=\"lazy\" decoding=\"async\" class=\"alignleft wp-image-34212 size-full\" src=\"https:\/\/www.msp360.com\/resources\/wp-content\/uploads\/2019\/08\/brian-helwig.png\" alt=\"Brian Helwig\" width=\"255\" height=\"260\" \/>Our focus has always been on the needs of MSPs. We thrive only when our customers can consistently deliver results for their customers \u2014 it\u2019s that simple. During this crisis, we\u2019ll continue to provide our unwavering support to not only our customers but the MSP community.<\/p>\n<p>But we\u2019re offering more than just support to MSPs during these challenging times.<\/p>\n<p>We\u2019re providing them with options and letting them decide what\u2019s best for them and their customers. Our goal during this crisis isn't to be a one-stop-shop for MSPs but another resource.<\/p>\n<p>If you\u2019re a customer of ours, you more than likely already know how we can help, but if you\u2019re unfamiliar with us, there are several places where you can begin your journey with us.<\/p>\n<p>First, we're offering free Managed Backup for Desktop licenses to MSPs. Here\u2019s the deal: <a href=\"https:\/\/get.msp360.com\/90-day-free-license\" target=\"_blank\" rel=\"noopener noreferrer\">All new Windows desktops and Macs installed through April 30 are free for 90 days<\/a>. After that, MSPs have the option to subscribe or opt-out of the software.<\/p>\n<p>Second, <a href=\"https:\/\/www.msp360.com\/connect\/\">MSP360 Connect<\/a>, which allows MSPs to quickly and securely connect to remote computers and provide support, is free of charge to MSPs; it always has been.<\/p>\n<p>Third, take advantage of the abundance of resources available on our website. We have blog posts, whitepapers, videos and webinars on a variety of topics. For instance, want to know how to optimize your MSP business for remote operation? We recently ran a webinar on the topic. <a href=\"https:\/\/www.msp360.com\/resources\/webinars\/optimizing-your-msp-business-for-remote-operation\/\" target=\"_blank\" rel=\"noopener noreferrer\">The recording is available for free on our website.<\/a><\/p>\n<p id=\"last\">In the coming weeks and months, we will continue to actively monitor COVID-19's impact on the MSP community and adjust our efforts accordingly.<\/p>\n<div id=\"slidebox\"><a class=\"close\">\u00a0<\/a><!--HubSpot Call-to-Action Code --><span class=\"hs-cta-wrapper hs-cta-deferred\" id=\"hs-cta-wrapper-bcfa34a1-273d-49a3-b24f-0878ce601a54\" data-portal=\"5442029\" data-id=\"bcfa34a1-273d-49a3-b24f-0878ce601a54\"><span class=\"hs-cta-node hs-cta-bcfa34a1-273d-49a3-b24f-0878ce601a54\" id=\"hs-cta-bcfa34a1-273d-49a3-b24f-0878ce601a54\"><!--[if lte IE 8]><div id=\"hs-cta-ie-element\"><\/div><![endif]--><a href=\"https:\/\/cta-redirect.hubspot.com\/cta\/redirect\/5442029\/bcfa34a1-273d-49a3-b24f-0878ce601a54\" target=\"_blank\" rel=\"noopener\"><img decoding=\"async\" class=\"hs-cta-img\" id=\"hs-cta-img-bcfa34a1-273d-49a3-b24f-0878ce601a54\" style=\"border-width:0px;\" src=\"https:\/\/no-cache.hubspot.com\/cta\/default\/5442029\/bcfa34a1-273d-49a3-b24f-0878ce601a54.png\" alt=\"CTA\"><\/a><\/span><\/span><!-- end HubSpot Call-to-Action Code --><\/div>\n<p>Even though nobody can predict what\u2019s in store for the future, one thing is certain: This crisis will ultimately end.<\/p>\n<p>What we do now will shape our future.<\/p>\n<p>If there\u2019s anything we can do for you, please feel free to <a href=\"mailto:brian@msp360.com\">email me<\/a>.<\/p>\n<p>Stay safe. Be well. Hang in there.<\/p>\n<p>Brian Helwig<br \/>\nCEO, MSP360<\/p>\n","protected":false},"excerpt":{"rendered":"<p>The whole world has changed due to the pandemic. Many companies are making their best to help others to withstand the impact. At MSP360 we are also developing a solution to help our customers. Read on for the official message from MSP360 CEO, Brian Helwig.<\/p>\n","protected":false},"author":77,"featured_media":39683,"comment_status":"open","ping_status":"closed","sticky":false,"template":"","format":"standard","meta":{"_acf_changed":false,"footnotes":""},"categories":[883,877,884,894,882],"tags":[],"class_list":["post-39602","post","type-post","status-publish","format-standard","has-post-thumbnail","hentry","category-backup-and-dr-articles","category-blog-articles","category-msp-business-articles","category-msp360-backup","category-msp360-news"],"acf":[],"aioseo_notices":[],"_links":{"self":[{"href":"https:\/\/www.msp360.com\/resources\/wp-json\/wp\/v2\/posts\/39602","targetHints":{"allow":["GET"]}}],"collection":[{"href":"https:\/\/www.msp360.com\/resources\/wp-json\/wp\/v2\/posts"}],"about":[{"href":"https:\/\/www.msp360.com\/resources\/wp-json\/wp\/v2\/types\/post"}],"author":[{"embeddable":true,"href":"https:\/\/www.msp360.com\/resources\/wp-json\/wp\/v2\/users\/77"}],"replies":[{"embeddable":true,"href":"https:\/\/www.msp360.com\/resources\/wp-json\/wp\/v2\/comments?post=39602"}],"version-history":[{"count":1,"href":"https:\/\/www.msp360.com\/resources\/wp-json\/wp\/v2\/posts\/39602\/revisions"}],"predecessor-version":[{"id":54332,"href":"https:\/\/www.msp360.com\/resources\/wp-json\/wp\/v2\/posts\/39602\/revisions\/54332"}],"wp:featuredmedia":[{"embeddable":true,"href":"https:\/\/www.msp360.com\/resources\/wp-json\/wp\/v2\/media\/39683"}],"wp:attachment":[{"href":"https:\/\/www.msp360.com\/resources\/wp-json\/wp\/v2\/media?parent=39602"}],"wp:term":[{"taxonomy":"category","embeddable":true,"href":"https:\/\/www.msp360.com\/resources\/wp-json\/wp\/v2\/categories?post=39602"},{"taxonomy":"post_tag","embeddable":true,"href":"https:\/\/www.msp360.com\/resources\/wp-json\/wp\/v2\/tags?post=39602"}],"curies":[{"name":"wp","href":"https:\/\/api.w.org\/{rel}","templated":true}]}}