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<\/a><\/span><\/span><\/p>\nWhy Do MSPs Need RMM Solutions?<\/b><\/h2>\n
With an RMM solution, basically, you can monitor customer IT infrastructures and systems from afar, which saves MSPs time, money and resources. For example, instead of having to drive to customer locations to determine the status of devices and networks, technicians can review everything remotely, which enables them to monitor and manage several accounts in real-time and proactively any address issues by examining customer systems holistically through an RMM\u2019s admin console.<\/p>\n
RMM software also enables MSPs to automate routine tasks, such as software patching, which reduces the likelihood of human error (e.g., technicians missing customer endpoints).<\/p>\n
Choosing the right RMM solution for your needs requires a bit of work on your end.<\/p>\n
How Do You Go About Choosing RMM Software?<\/b><\/h2>\n
Just like other kinds of MSP solutions, remote monitoring and management tools<\/a> vary from one to another. While they oftentimes offer MSPs similar product features and integrations, RMM solutions differentiate themselves in many ways, some are more substantial than others; what matters is the solution you select works for you.<\/p>\n Before examining RMM tools for your business, define the needs of your technicians. On your list, include basic and advanced features you\u2019d like your RMM software to have. Then, do your homework on the top RMM vendors on the market \u2014 including Autotask, ConnectWise, Syncro and NinjaRMM \u2014 by browsing their products and eliciting reviews from your peers. Eventually, after you\u2019re done exploring your options, it\u2019s time for some routine testing.<\/p>\n Further reading<\/span> RMM Security for MSPs<\/a><\/p>\n Testing out RMM solutions available in the market is something all MSPs should do when shopping around for the right fit. With your team, come up with as many scenarios as possible and have your technicians determine if the solutions you\u2019re considering can handle your simulations.<\/p>\n If the solutions you\u2019re reviewing pass your tests, that\u2019s good, but you\u2019re not done just yet.<\/p>\n Further reading<\/span> RMM: What MSPs Need to Monitor<\/a><\/p>\n With RMM solutions, MSPs typically get much more than just RMM capabilities. Oftentimes, RMM tools aren\u2019t standalone; they offer additional IT services (many of which complement RMM software) for MSPs, which enable RMM<\/a> vendors to differentiate from one another.<\/p>\n One of the top integrations for RMM solutions is PSA software, which allows MSPs to improve business productivity by reducing human errors, automating billing and reports, and tracking assets and inventory.<\/p>\n There are other integrations for MSPs to consider when comparing RMM tools. For instance, many RMM tools also offer integrations with BDR, endpoint security<\/a> and documentation solutions.<\/p>\nConsider Integrations When Reviewing RMM Solutions\u00a0<\/b><\/h2>\n