{"id":30770,"date":"2019-05-15T13:56:13","date_gmt":"2019-05-15T09:56:13","guid":{"rendered":"https:\/\/www.msp360.com\/resources\/?p=30770"},"modified":"2020-12-10T13:57:53","modified_gmt":"2020-12-10T09:57:53","slug":"msp-voice-episode-47","status":"publish","type":"post","link":"https:\/\/www.msp360.com\/resources\/blog\/msp-voice-episode-47\/","title":{"rendered":"MSP Voice Episode 47 &#8211; \u201cIs Anybody a True MSP?\u201d with Craig Pollack"},"content":{"rendered":"<p><span style=\"font-weight: 400;\">Craig runs an MSP in the Los Angeles area and has been in business for 28 years. When they started out, FPA did Accounting systems, custom programming, and infrastructure support, now they basically just do infrastructure support (MSP). While FPA now has 25 staff members, Craig still does a majority of the sales and marketing. <\/span><!--more--><\/p>\n<p><span style=\"font-weight: 400;\">FPA considers themselves as a high-end full-service boutique MSP with part of their credo being \u201c<\/span><span style=\"font-weight: 400;\">Do more work for fewer clients (not a little bit of work for a lot of clients).\u201d While successful now, Craig says he wishes he would have focused more on sales and marketing in early days. Listen to the full episode for more great advice from Craig.<\/span><\/p>\n<p><span style=\"font-weight: 400;\">Guest: Craig Pollack<\/span><\/p>\n<p><span style=\"font-weight: 400;\">Company: <\/span><a href=\"https:\/\/www.fpainc.com\/\"><span style=\"font-weight: 400;\">FPA Technology Services, Inc<\/span><\/a><\/p>\n<div class=\"perfect-pullquote vcard pullquote-align-full pullquote-border-placement-left\"><blockquote><p>All episodes can be found on\u00a0<a href=\"https:\/\/mspvoice.com\/\" target=\"_blank\" rel=\"noopener noreferrer\">www.mspvoice.com<\/a>, \u00a0<span style=\"text-decoration: underline;\"><a href=\"https:\/\/www.youtube.com\/playlist?list=PLRkCwqyZ6K-ZNtEpJAy1dtTf-y0C1nRSU\" target=\"_blank\" rel=\"noopener noreferrer\">YouTube (video)<\/a><\/span> as well as popular podcast channels such as <span style=\"text-decoration: underline;\"><a href=\"https:\/\/itunes.apple.com\/us\/podcast\/msp-voice\/id1387820734\" target=\"_blank\" rel=\"noopener noreferrer\">iTunes<\/a><\/span>,\u00a0<span style=\"text-decoration: underline;\"><a href=\"https:\/\/soundcloud.com\/msp-voice-podcast\" target=\"_blank\" rel=\"noopener noreferrer\">SoundCloud<\/a><\/span>, and\u00a0<span style=\"text-decoration: underline;\"><a href=\"https:\/\/anchor.fm\/msp-voice\" target=\"_blank\" rel=\"noopener noreferrer\">Anchor<\/a><\/span>. You can also subscribe to new episodes via <span style=\"text-decoration: underline;\"><a href=\"https:\/\/anchor.fm\/s\/3fcba40\/podcast\/rss\" target=\"_blank\" rel=\"noopener noreferrer\">RSS Feed<\/a><\/span>.<\/p><\/blockquote><\/div>\n<h2>Watch on YouTube<\/h2>\n<p><iframe loading=\"lazy\" title=\"MSP Voice #47: IS ANYBODY A TRUE MSP with Craig Pollack\" width=\"625\" height=\"352\" src=\"https:\/\/www.youtube.com\/embed\/GBOd4DJRMOE?feature=oembed\" frameborder=\"0\" allow=\"accelerometer; autoplay; clipboard-write; encrypted-media; gyroscope; picture-in-picture; web-share\" referrerpolicy=\"strict-origin-when-cross-origin\" allowfullscreen><\/iframe><\/p>\n<h2><strong>MSP News of the Week<\/strong><\/h2>\n<ul>\n<li style=\"font-weight: 400;\"><strong><a href=\"https:\/\/www.channele2e.com\/business\/sales\/office-depot-compucom-layoffs\/\"target=\u201c_blank\u201d rel=\u201cnoopener\u201d>Office Depot\/Compucom layoffs<\/a><\/strong><\/li>\n<li style=\"font-weight: 400;\"><strong><a href=\"https:\/\/www.cybersecurity-insiders.com\/ransomware-attack-on-connectwise\/\"target=\u201c_blank\u201d rel=\u201cnoopener\u201d>Connectwise EU cloud outage - it was malware!<\/a><\/strong><\/li>\n<li style=\"font-weight: 400;\"><strong><a href=\"https:\/\/www.msspalert.com\/cybersecurity-breaches-and-attacks\/ransomware\/ryuk-ransomware-hits-msp-centric-csp\/\"target=\u201c_blank\u201d rel=\u201cnoopener\u201d>RYUK Ransomware has hit a cloud service provider (CSP)<\/a><\/strong><\/li>\n<li><strong>Be sure to complete our <a href=\"https:\/\/mspvoice.com\/msp-voice-survey\/\">MSP Voice Survey<\/a>!<\/strong><\/li>\n<\/ul>\n","protected":false},"excerpt":{"rendered":"<p>Craig runs an MSP in the Los Angeles area and has been in business for 28 years. When they started out, FPA did Accounting systems, custom programming, and infrastructure support, now they basically just do infrastructure support (MSP). While FPA now has 25 staff members, Craig still does a majority of the sales and marketing.<\/p>\n","protected":false},"author":56,"featured_media":0,"comment_status":"open","ping_status":"closed","sticky":false,"template":"","format":"standard","meta":{"_acf_changed":false,"footnotes":""},"categories":[877,884],"tags":[],"class_list":["post-30770","post","type-post","status-publish","format-standard","hentry","category-blog-articles","category-msp-business-articles"],"acf":[],"aioseo_notices":[],"_links":{"self":[{"href":"https:\/\/www.msp360.com\/resources\/wp-json\/wp\/v2\/posts\/30770","targetHints":{"allow":["GET"]}}],"collection":[{"href":"https:\/\/www.msp360.com\/resources\/wp-json\/wp\/v2\/posts"}],"about":[{"href":"https:\/\/www.msp360.com\/resources\/wp-json\/wp\/v2\/types\/post"}],"author":[{"embeddable":true,"href":"https:\/\/www.msp360.com\/resources\/wp-json\/wp\/v2\/users\/56"}],"replies":[{"embeddable":true,"href":"https:\/\/www.msp360.com\/resources\/wp-json\/wp\/v2\/comments?post=30770"}],"version-history":[{"count":0,"href":"https:\/\/www.msp360.com\/resources\/wp-json\/wp\/v2\/posts\/30770\/revisions"}],"wp:attachment":[{"href":"https:\/\/www.msp360.com\/resources\/wp-json\/wp\/v2\/media?parent=30770"}],"wp:term":[{"taxonomy":"category","embeddable":true,"href":"https:\/\/www.msp360.com\/resources\/wp-json\/wp\/v2\/categories?post=30770"},{"taxonomy":"post_tag","embeddable":true,"href":"https:\/\/www.msp360.com\/resources\/wp-json\/wp\/v2\/tags?post=30770"}],"curies":[{"name":"wp","href":"https:\/\/api.w.org\/{rel}","templated":true}]}}