{"id":26219,"date":"2018-10-16T16:01:37","date_gmt":"2018-10-16T12:01:37","guid":{"rendered":"https:\/\/www.msp360.com\/resources\/?p=26219"},"modified":"2020-12-08T18:17:54","modified_gmt":"2020-12-08T14:17:54","slug":"msp-voice-episode-20","status":"publish","type":"post","link":"https:\/\/www.msp360.com\/resources\/blog\/msp-voice-episode-20\/","title":{"rendered":"MSP Voice Episode 20 \u2013 \u201cHow do you CRM?\u201d with Florian Militaru"},"content":{"rendered":"<p><img loading=\"lazy\" decoding=\"async\" class=\"alignnone size-full wp-image-26220\" src=\"https:\/\/www.msp360.com\/resources\/wp-content\/uploads\/2018\/11\/featured-image-Msp-Voice-3.png\" alt=\"\" width=\"825\" height=\"250\" srcset=\"https:\/\/www.msp360.com\/resources\/wp-content\/uploads\/2018\/11\/featured-image-Msp-Voice-3.png 825w, https:\/\/www.msp360.com\/resources\/wp-content\/uploads\/2018\/11\/featured-image-Msp-Voice-3-300x91.png 300w, https:\/\/www.msp360.com\/resources\/wp-content\/uploads\/2018\/11\/featured-image-Msp-Voice-3-768x233.png 768w, https:\/\/www.msp360.com\/resources\/wp-content\/uploads\/2018\/11\/featured-image-Msp-Voice-3-624x189.png 624w\" sizes=\"auto, (max-width: 825px) 100vw, 825px\" \/><\/p>\n<p>This week I talk to Florian Militaru who owns PRO in the Chicago area. Florian came to the US from Romania and started his business in 2003. PRO focuses on residential, break-fix and even some managed services. To run his business, Florian started working with an open source CRM solution, <a href=\"https:\/\/suitecrm.com\/\">SuiteCRM<\/a>, and has developed modules that connect to multiple systems and is now his PSA. While not for everyone, developing your own solutions based on open source can save you a lot of money!<!--more--><\/p>\n<div class=\"perfect-pullquote vcard pullquote-align-full pullquote-border-placement-left\"><blockquote><p>All episodes can be found on <span style=\"text-decoration: underline;\"><a href=\"https:\/\/www.youtube.com\/playlist?list=PLRkCwqyZ6K-ZNtEpJAy1dtTf-y0C1nRSU\" target=\"_blank\" rel=\"noopener noreferrer\">YouTube (video)<\/a><\/span> as well as popular podcast channels such as <span style=\"text-decoration: underline;\"><a href=\"https:\/\/itunes.apple.com\/us\/podcast\/msp-voice\/id1387820734\" target=\"_blank\" rel=\"noopener noreferrer\">iTunes<\/a><\/span>,\u00a0<span style=\"text-decoration: underline;\"><a href=\"https:\/\/soundcloud.com\/msp-voice-podcast\" target=\"_blank\" rel=\"noopener noreferrer\">SoundCloud<\/a><\/span>, and\u00a0<span style=\"text-decoration: underline;\"><a href=\"https:\/\/anchor.fm\/msp-voice\" target=\"_blank\" rel=\"noopener noreferrer\">Anchor<\/a><\/span>. You can also subscribe to new episodes via <span style=\"text-decoration: underline;\"><a href=\"https:\/\/anchor.fm\/s\/3fcba40\/podcast\/rss\" target=\"_blank\" rel=\"noopener noreferrer\">RSS Feed<\/a><\/span>.<\/p><\/blockquote><\/div>\n<h2>Watch on YouTube<\/h2>\n<p><iframe loading=\"lazy\" title=\"MSP Voice #20: How Do You CRM? Florian Militaru from PRO\" width=\"578\" height=\"325\" src=\"https:\/\/www.youtube.com\/embed\/ejn-MuwXMNc?feature=oembed\" frameborder=\"0\" allow=\"accelerometer; autoplay; clipboard-write; encrypted-media; gyroscope; picture-in-picture\" allowfullscreen><\/iframe><\/p>\n<h2>Best of Reddit<\/h2>\n<ul>\n<li><a href=\"https:\/\/threatpost.com\/innovative-phishing-tactic-makes-inroads-using-azure-blob\/138183\/\" target=\"_blank\" rel=\"noopener noreferrer\"><b>New phishing goes through Azure Blob<\/b><\/a><\/li>\n<li><a href=\"https:\/\/www.reddit.com\/r\/msp\/comments\/9ms0fe\/benefits_offered\/\"target=\"_blank\" rel=\"noopener noreferrer\"><b>Do you offer benefits to your employees? And what\u2019s the personal time off?<\/b><\/a><\/li>\n<li><a href=\"https:\/\/www.reddit.com\/r\/msp\/comments\/9o9xh7\/enabling_mfa_on_global_admins_in_customers_office\/\"target=\"_blank\" rel=\"noopener noreferrer\"><b>Script to help enable MFA within Office365<\/b><\/a><\/li>\n<li><a href=\"https:\/\/www.reddit.com\/r\/msp\/comments\/9o23gd\/bartering_it_services\/\"target=\"_blank\" rel=\"noopener noreferrer\"><b>Is it legal to barter MSP to your clients?<\/b><\/a><\/li>\n<li><b><a href=\"https:\/\/www.reddit.com\/r\/sysadmin\/comments\/9mk2o7\/mri_disabled_every_ios_device_in_facility\/\"target=\"_blank\" rel=\"noopener noreferrer\">MRI Disabled iOS Devices<\/a><\/b><\/li>\n<\/ul>\n","protected":false},"excerpt":{"rendered":"<p>This week I talk to Florian Militaru who owns PRO in the Chicago area. Florian came to the US from Romania and started his business in 2003. PRO focuses on residential, break-fix and even some managed services. To run his business, Florian started working with an open source CRM solution, SuiteCRM, and has developed modules [&hellip;]<\/p>\n","protected":false},"author":56,"featured_media":0,"comment_status":"open","ping_status":"closed","sticky":false,"template":"","format":"standard","meta":{"_acf_changed":false,"footnotes":""},"categories":[877,884],"tags":[],"class_list":["post-26219","post","type-post","status-publish","format-standard","hentry","category-blog-articles","category-msp-business-articles"],"acf":[],"aioseo_notices":[],"_links":{"self":[{"href":"https:\/\/www.msp360.com\/resources\/wp-json\/wp\/v2\/posts\/26219","targetHints":{"allow":["GET"]}}],"collection":[{"href":"https:\/\/www.msp360.com\/resources\/wp-json\/wp\/v2\/posts"}],"about":[{"href":"https:\/\/www.msp360.com\/resources\/wp-json\/wp\/v2\/types\/post"}],"author":[{"embeddable":true,"href":"https:\/\/www.msp360.com\/resources\/wp-json\/wp\/v2\/users\/56"}],"replies":[{"embeddable":true,"href":"https:\/\/www.msp360.com\/resources\/wp-json\/wp\/v2\/comments?post=26219"}],"version-history":[{"count":0,"href":"https:\/\/www.msp360.com\/resources\/wp-json\/wp\/v2\/posts\/26219\/revisions"}],"wp:attachment":[{"href":"https:\/\/www.msp360.com\/resources\/wp-json\/wp\/v2\/media?parent=26219"}],"wp:term":[{"taxonomy":"category","embeddable":true,"href":"https:\/\/www.msp360.com\/resources\/wp-json\/wp\/v2\/categories?post=26219"},{"taxonomy":"post_tag","embeddable":true,"href":"https:\/\/www.msp360.com\/resources\/wp-json\/wp\/v2\/tags?post=26219"}],"curies":[{"name":"wp","href":"https:\/\/api.w.org\/{rel}","templated":true}]}}