{"id":23199,"date":"2018-08-16T20:37:21","date_gmt":"2018-08-16T16:37:21","guid":{"rendered":"http:\/\/www.msp360.com\/blog\/?p=23199"},"modified":"2022-10-12T18:15:42","modified_gmt":"2022-10-12T14:15:42","slug":"introducing-remote-desktop-quick-support","status":"publish","type":"post","link":"https:\/\/www.msp360.com\/resources\/blog\/introducing-remote-desktop-quick-support\/","title":{"rendered":"Introducing MSP360 Connect (Formerly Remote Desktop) Quick Support"},"content":{"rendered":"<p>We're excited to announce a lightweight version of MSP360 Connect \u2014 <a href=\"https:\/\/www.msp360.com\/download.aspx\/?prod=cbra#quick-support\">MSP360 Connect Quick Support<\/a>. Read on to learn more about our latest product.<\/p>\n<p><!--more--><\/p>\n<h2>Introduction<\/h2>\n<p>As you already know, MSP360 Connect essentially works as follows: the software is installed on 2 PCs: the source and the target. Upon launching, both computers are registered in our own proprietary system that allows an effortless connection. One of the two computers initiates a remote desktop connection to the other computer and, once permitted, can operate the target computer and converse with the user on the opposite end.<\/p>\n<p>Suppose you have an emergency and need to immediately connect to somebody without going through the hassle of installation and granting administrator rights. For this purpose, we have designed MSP360 Connect \u2014 your one-click solution for remote access.<\/p>\n<h2>MSP360 Connect Quick Support<\/h2>\n<p id=\"last\">MSP360 Connect Quick Support is a lightweight version of MSP360 Connect that allows you to initiate a remote session without product installation and granting administrator rights on the target workstation. Just download the app, launch it, and then share your computer ID and PIN with the other party. Here's how it looks:<\/p>\n<div id=\"slidebox\"><a class=\"close\">\u00a0<\/a><!--HubSpot Call-to-Action Code --><span class=\"hs-cta-wrapper hs-cta-deferred\" id=\"hs-cta-wrapper-79b6ff0d-42a9-4545-b559-d70d2e8731f2\" data-portal=\"5442029\" data-id=\"79b6ff0d-42a9-4545-b559-d70d2e8731f2\"><span class=\"hs-cta-node hs-cta-79b6ff0d-42a9-4545-b559-d70d2e8731f2\" id=\"hs-cta-79b6ff0d-42a9-4545-b559-d70d2e8731f2\"><!--[if lte IE 8]><div id=\"hs-cta-ie-element\"><\/div><![endif]--><a href=\"https:\/\/cta-redirect.hubspot.com\/cta\/redirect\/5442029\/79b6ff0d-42a9-4545-b559-d70d2e8731f2\" target=\"_blank\" rel=\"noopener\"><img decoding=\"async\" class=\"hs-cta-img\" id=\"hs-cta-img-79b6ff0d-42a9-4545-b559-d70d2e8731f2\" style=\"border-width:0px;\" src=\"https:\/\/no-cache.hubspot.com\/cta\/default\/5442029\/79b6ff0d-42a9-4545-b559-d70d2e8731f2.png\" alt=\"CTA\"><\/a><\/span><\/span><!-- end HubSpot Call-to-Action Code --><\/div>\n<p><img loading=\"lazy\" decoding=\"async\" class=\"alignnone size-full wp-image-53811\" src=\"\/wp-content\/uploads\/2018\/08\/connect-quick-support-version.png\" alt=\"Connect Quick Support\" width=\"307\" height=\"460\" srcset=\"https:\/\/www.msp360.com\/resources\/wp-content\/uploads\/2018\/08\/connect-quick-support-version.png 307w, https:\/\/www.msp360.com\/resources\/wp-content\/uploads\/2018\/08\/connect-quick-support-version-200x300.png 200w\" sizes=\"auto, (max-width: 307px) 100vw, 307px\" \/><\/p>\n<p>The rest of the process is identical to the regular MSP360 Connect. \u00a0You can join a remote session without product installation and administrator permissions on a workstation, etc.<\/p>\n<h2>Conclusion<\/h2>\n<p>MSP360 Connect Quick Support can be a convenient extension of the regular Connect that enables users to share their screen by downloading and launching a single file with no installation required. Feel free to download MSP360 Connect Quick Support and share your feedback in the comment section below.<\/p>\n","protected":false},"excerpt":{"rendered":"<p>We&#8217;re excited to announce a lightweight version of MSP360 Connect \u2014 MSP360 Connect Quick Support. Read on to learn more about our latest product.<\/p>\n","protected":false},"author":69,"featured_media":0,"comment_status":"open","ping_status":"closed","sticky":false,"template":"","format":"standard","meta":{"_acf_changed":false,"footnotes":""},"categories":[877,896,882],"tags":[],"class_list":["post-23199","post","type-post","status-publish","format-standard","hentry","category-blog-articles","category-msp360-ra","category-msp360-news"],"acf":[],"aioseo_notices":[],"_links":{"self":[{"href":"https:\/\/www.msp360.com\/resources\/wp-json\/wp\/v2\/posts\/23199","targetHints":{"allow":["GET"]}}],"collection":[{"href":"https:\/\/www.msp360.com\/resources\/wp-json\/wp\/v2\/posts"}],"about":[{"href":"https:\/\/www.msp360.com\/resources\/wp-json\/wp\/v2\/types\/post"}],"author":[{"embeddable":true,"href":"https:\/\/www.msp360.com\/resources\/wp-json\/wp\/v2\/users\/69"}],"replies":[{"embeddable":true,"href":"https:\/\/www.msp360.com\/resources\/wp-json\/wp\/v2\/comments?post=23199"}],"version-history":[{"count":3,"href":"https:\/\/www.msp360.com\/resources\/wp-json\/wp\/v2\/posts\/23199\/revisions"}],"predecessor-version":[{"id":54854,"href":"https:\/\/www.msp360.com\/resources\/wp-json\/wp\/v2\/posts\/23199\/revisions\/54854"}],"wp:attachment":[{"href":"https:\/\/www.msp360.com\/resources\/wp-json\/wp\/v2\/media?parent=23199"}],"wp:term":[{"taxonomy":"category","embeddable":true,"href":"https:\/\/www.msp360.com\/resources\/wp-json\/wp\/v2\/categories?post=23199"},{"taxonomy":"post_tag","embeddable":true,"href":"https:\/\/www.msp360.com\/resources\/wp-json\/wp\/v2\/tags?post=23199"}],"curies":[{"name":"wp","href":"https:\/\/api.w.org\/{rel}","templated":true}]}}