{"id":22902,"date":"2018-07-31T19:03:29","date_gmt":"2018-07-31T15:03:29","guid":{"rendered":"http:\/\/www.msp360.com\/blog\/?p=22902"},"modified":"2020-12-21T16:46:29","modified_gmt":"2020-12-21T12:46:29","slug":"msp-voice-episode-10","status":"publish","type":"post","link":"https:\/\/www.msp360.com\/resources\/blog\/msp-voice-episode-10\/","title":{"rendered":"MSP Voice Episode 10: James Vickery, Benchmark365"},"content":{"rendered":"<p>James is the CEO of Benchmark 365, a private label helpdesk for Managed Service Providers. James is also the owner of I Know IT, an MSP he started in Sydney, Australia in 2003.<\/p>\n<p>In this episode, we discuss James\u2019 experiences and also spend a good amount of time discussing the pricing of services.<\/p>\n<p><!--more-->All episodes can be found on\u00a0<a href=\"https:\/\/www.youtube.com\/playlist?list=PLRkCwqyZ6K-ZNtEpJAy1dtTf-y0C1nRSU\" target=\"_blank\" rel=\"noopener noreferrer\">YouTube (video)<\/a> as well as popular podcast channels such as <a href=\"https:\/\/itunes.apple.com\/us\/podcast\/msp-voice\/id1387820734\" target=\"_blank\" rel=\"noopener noreferrer\">iTunes<\/a>,\u00a0<a href=\"https:\/\/soundcloud.com\/msp-voice-podcast\" target=\"_blank\" rel=\"noopener noreferrer\">SoundCloud<\/a>, and\u00a0<a href=\"https:\/\/anchor.fm\/msp-voice\" target=\"_blank\" rel=\"noopener noreferrer\">Anchor<\/a>. You can also subscribe to new episodes via <a href=\"https:\/\/anchor.fm\/s\/3fcba40\/podcast\/rss\" target=\"_blank\" rel=\"noopener noreferrer\">RSS Feed<\/a>.[\/perfectpullquote]<\/p>\n<p>You can find all MSP Voice episodes on the page of our\u00a0<strong><a href=\"http:\/\/mspvoice.com\/\" target=\"_blank\" rel=\"noopener noreferrer\">MSP podcast<\/a><\/strong>.<\/p>\n<h2>Watch on YouTube<\/h2>\n<p><iframe loading=\"lazy\" title=\"MSP Voice #10: James Vickery from Benchmark365\" width=\"578\" height=\"325\" src=\"https:\/\/www.youtube.com\/embed\/pij__ig4FqI?feature=oembed\" frameborder=\"0\" allow=\"accelerometer; autoplay; clipboard-write; encrypted-media; gyroscope; picture-in-picture\" allowfullscreen><\/iframe><\/p>\n<h2>Best of Reddit<\/h2>\n<p>Here are the topics we've discussed during the Best of Reddit:<\/p>\n<ol>\n<li><a href=\"https:\/\/www.reddit.com\/r\/msp\/comments\/919f0u\/toxic_customers\/\" target=\"_blank\" rel=\"noopener noreferrer\">Toxic Customers<\/a><\/li>\n<li><a href=\"https:\/\/www.reddit.com\/r\/msp\/comments\/919ixc\/new_msp_employee_tips\/\" target=\"_blank\" rel=\"noopener noreferrer\">New MSP Employee Tips<\/a><\/li>\n<li><a href=\"https:\/\/www.reddit.com\/r\/msp\/comments\/917tig\/going_to_start_doortodoor_sales_any_advice_or\/\" target=\"_blank\" rel=\"noopener noreferrer\">Door-to-Door to Get Sales?<\/a><\/li>\n<\/ol>\n","protected":false},"excerpt":{"rendered":"<p>James is the CEO of Benchmark 365, a private label helpdesk for Managed Service Providers. James is also the owner of I Know IT, an MSP he started in Sydney, Australia in 2003. In this episode, we discuss James\u2019 experiences and also spend a good amount of time discussing the pricing of services.<\/p>\n","protected":false},"author":56,"featured_media":0,"comment_status":"open","ping_status":"closed","sticky":false,"template":"","format":"standard","meta":{"_acf_changed":false,"footnotes":""},"categories":[877,884],"tags":[],"class_list":["post-22902","post","type-post","status-publish","format-standard","hentry","category-blog-articles","category-msp-business-articles"],"acf":[],"aioseo_notices":[],"_links":{"self":[{"href":"https:\/\/www.msp360.com\/resources\/wp-json\/wp\/v2\/posts\/22902","targetHints":{"allow":["GET"]}}],"collection":[{"href":"https:\/\/www.msp360.com\/resources\/wp-json\/wp\/v2\/posts"}],"about":[{"href":"https:\/\/www.msp360.com\/resources\/wp-json\/wp\/v2\/types\/post"}],"author":[{"embeddable":true,"href":"https:\/\/www.msp360.com\/resources\/wp-json\/wp\/v2\/users\/56"}],"replies":[{"embeddable":true,"href":"https:\/\/www.msp360.com\/resources\/wp-json\/wp\/v2\/comments?post=22902"}],"version-history":[{"count":0,"href":"https:\/\/www.msp360.com\/resources\/wp-json\/wp\/v2\/posts\/22902\/revisions"}],"wp:attachment":[{"href":"https:\/\/www.msp360.com\/resources\/wp-json\/wp\/v2\/media?parent=22902"}],"wp:term":[{"taxonomy":"category","embeddable":true,"href":"https:\/\/www.msp360.com\/resources\/wp-json\/wp\/v2\/categories?post=22902"},{"taxonomy":"post_tag","embeddable":true,"href":"https:\/\/www.msp360.com\/resources\/wp-json\/wp\/v2\/tags?post=22902"}],"curies":[{"name":"wp","href":"https:\/\/api.w.org\/{rel}","templated":true}]}}