{"id":19144,"date":"2017-09-05T19:06:11","date_gmt":"2017-09-05T15:06:11","guid":{"rendered":"https:\/\/www.msp360.com\/resources\/?p=19144"},"modified":"2022-10-12T18:19:13","modified_gmt":"2022-10-12T14:19:13","slug":"introducing-remote-assistant-1-3-1","status":"publish","type":"post","link":"https:\/\/www.msp360.com\/resources\/blog\/introducing-remote-assistant-1-3-1\/","title":{"rendered":"Introducing MSP360 Connect (Formerly Remote Desktop) 1.3.1"},"content":{"rendered":"<p><a href=\"https:\/\/www.msp360.com\/connect\/\">MSP360 Connect (formerly Remote Desktop)<\/a>\u00a0is receiving another minor update, this time featuring a convenient small improvement \u2014 sharing individual applications. Read on to learn more about the novelty and how you can take advantage of it in the latest release of our safe remote desktop client.<\/p>\n<p><!--more--><\/p>\n<h2>Sharing a single application<\/h2>\n<p>Suppose you only want to share one individual application with the person who's trying to connect to your computer. It could be a browser window that is intended for the demonstration of a particular page or a malfunctioning app that requires the support team to directly take a look at it. Or perhaps you just don't want to share some sensitive information that is clearly visible on your desktop. Regardless of what case you have, MSP360 Connect has got you covered. Let us demonstrate to you how you can enable the feature in the app's settings. Launch <em>MSP360 Connect<\/em>\u00a0and under <strong>Tools<\/strong>, click <strong>Options<\/strong>.<\/p>\n<p><img loading=\"lazy\" decoding=\"async\" class=\"aligncenter wp-image-19146 size-full\" src=\"https:\/\/www.msp360.com\/resources\/wp-content\/uploads\/2017\/09\/Capture1.png\" alt=\"MSP360 Remote Desktop\" width=\"602\" height=\"487\" srcset=\"https:\/\/www.msp360.com\/resources\/wp-content\/uploads\/2017\/09\/Capture1.png 602w, https:\/\/www.msp360.com\/resources\/wp-content\/uploads\/2017\/09\/Capture1-300x243.png 300w\" sizes=\"auto, (max-width: 602px) 100vw, 602px\" \/><\/p>\n<p id=\"last\">Shortly after the settings, windows will appear, whereupon you should select the <strong>By default share a specific application<\/strong> checkbox. Having done that, click <strong>Apply<\/strong> and then finally click <strong>OK<\/strong>.<\/p>\n<div id=\"slidebox\"><a class=\"close\">\u00a0<\/a><!--HubSpot Call-to-Action Code --><span class=\"hs-cta-wrapper hs-cta-deferred\" id=\"hs-cta-wrapper-79b6ff0d-42a9-4545-b559-d70d2e8731f2\" data-portal=\"5442029\" data-id=\"79b6ff0d-42a9-4545-b559-d70d2e8731f2\"><span class=\"hs-cta-node hs-cta-79b6ff0d-42a9-4545-b559-d70d2e8731f2\" id=\"hs-cta-79b6ff0d-42a9-4545-b559-d70d2e8731f2\"><!--[if lte IE 8]><div id=\"hs-cta-ie-element\"><\/div><![endif]--><a href=\"https:\/\/cta-redirect.hubspot.com\/cta\/redirect\/5442029\/79b6ff0d-42a9-4545-b559-d70d2e8731f2\" target=\"_blank\" rel=\"noopener\"><img decoding=\"async\" class=\"hs-cta-img\" id=\"hs-cta-img-79b6ff0d-42a9-4545-b559-d70d2e8731f2\" style=\"border-width:0px;\" src=\"https:\/\/no-cache.hubspot.com\/cta\/default\/5442029\/79b6ff0d-42a9-4545-b559-d70d2e8731f2.png\" alt=\"CTA\"><\/a><\/span><\/span><!-- end HubSpot Call-to-Action Code --><\/div>\n<p><img loading=\"lazy\" decoding=\"async\" class=\"aligncenter wp-image-19147 size-full\" src=\"https:\/\/www.msp360.com\/resources\/wp-content\/uploads\/2017\/09\/Capture2.png\" alt=\"MSP360 Remote Desktop\" width=\"636\" height=\"423\" srcset=\"https:\/\/www.msp360.com\/resources\/wp-content\/uploads\/2017\/09\/Capture2.png 636w, https:\/\/www.msp360.com\/resources\/wp-content\/uploads\/2017\/09\/Capture2-300x200.png 300w, https:\/\/www.msp360.com\/resources\/wp-content\/uploads\/2017\/09\/Capture2-624x415.png 624w\" sizes=\"auto, (max-width: 636px) 100vw, 636px\" \/><\/p>\n<p>That's it! Now when somebody attempts to connect to your computer, you'll be prompted to share a specific application from the list of opened apps.<\/p>\n<p><img loading=\"lazy\" decoding=\"async\" class=\"aligncenter wp-image-19148 size-full\" src=\"https:\/\/www.msp360.com\/resources\/wp-content\/uploads\/2017\/09\/Capture3.png\" alt=\"MSP360 Remote Desktop\" width=\"602\" height=\"487\" srcset=\"https:\/\/www.msp360.com\/resources\/wp-content\/uploads\/2017\/09\/Capture3.png 602w, https:\/\/www.msp360.com\/resources\/wp-content\/uploads\/2017\/09\/Capture3-300x243.png 300w\" sizes=\"auto, (max-width: 602px) 100vw, 602px\" \/><\/p>\n<p>In that scenario, the user will only see a single app on their computer, without having any access to other apps. Furthermore, the single-app view is displayed only in <em>View<\/em> mode, meaning that the client will be unable to utilize their mouse and keyboard to control anything. If you'd like to grant full access, you need to reestablish a connection in the fullscreen mode.<\/p>\n<p><img loading=\"lazy\" decoding=\"async\" class=\"aligncenter wp-image-19149 size-large\" src=\"https:\/\/www.msp360.com\/resources\/wp-content\/uploads\/2017\/09\/Capture4-1024x640.png\" alt=\"MSP360 Remote Desktop\" width=\"625\" height=\"391\" srcset=\"https:\/\/www.msp360.com\/resources\/wp-content\/uploads\/2017\/09\/Capture4-1024x640.png 1024w, https:\/\/www.msp360.com\/resources\/wp-content\/uploads\/2017\/09\/Capture4-300x188.png 300w, https:\/\/www.msp360.com\/resources\/wp-content\/uploads\/2017\/09\/Capture4-768x480.png 768w, https:\/\/www.msp360.com\/resources\/wp-content\/uploads\/2017\/09\/Capture4-624x390.png 624w, https:\/\/www.msp360.com\/resources\/wp-content\/uploads\/2017\/09\/Capture4.png 1440w\" sizes=\"auto, (max-width: 625px) 100vw, 625px\" \/><\/p>\n","protected":false},"excerpt":{"rendered":"<p>MSP360 Connect (formerly Remote Desktop)\u00a0is receiving another minor update, this time featuring a convenient small improvement \u2014 sharing individual applications. Read on to learn more about the novelty and how you can take advantage of it in the latest release of our safe remote desktop client.<\/p>\n","protected":false},"author":69,"featured_media":0,"comment_status":"open","ping_status":"closed","sticky":false,"template":"","format":"standard","meta":{"_acf_changed":false,"footnotes":""},"categories":[877,896,882],"tags":[],"class_list":["post-19144","post","type-post","status-publish","format-standard","hentry","category-blog-articles","category-msp360-ra","category-msp360-news"],"acf":[],"aioseo_notices":[],"_links":{"self":[{"href":"https:\/\/www.msp360.com\/resources\/wp-json\/wp\/v2\/posts\/19144","targetHints":{"allow":["GET"]}}],"collection":[{"href":"https:\/\/www.msp360.com\/resources\/wp-json\/wp\/v2\/posts"}],"about":[{"href":"https:\/\/www.msp360.com\/resources\/wp-json\/wp\/v2\/types\/post"}],"author":[{"embeddable":true,"href":"https:\/\/www.msp360.com\/resources\/wp-json\/wp\/v2\/users\/69"}],"replies":[{"embeddable":true,"href":"https:\/\/www.msp360.com\/resources\/wp-json\/wp\/v2\/comments?post=19144"}],"version-history":[{"count":5,"href":"https:\/\/www.msp360.com\/resources\/wp-json\/wp\/v2\/posts\/19144\/revisions"}],"predecessor-version":[{"id":54857,"href":"https:\/\/www.msp360.com\/resources\/wp-json\/wp\/v2\/posts\/19144\/revisions\/54857"}],"wp:attachment":[{"href":"https:\/\/www.msp360.com\/resources\/wp-json\/wp\/v2\/media?parent=19144"}],"wp:term":[{"taxonomy":"category","embeddable":true,"href":"https:\/\/www.msp360.com\/resources\/wp-json\/wp\/v2\/categories?post=19144"},{"taxonomy":"post_tag","embeddable":true,"href":"https:\/\/www.msp360.com\/resources\/wp-json\/wp\/v2\/tags?post=19144"}],"curies":[{"name":"wp","href":"https:\/\/api.w.org\/{rel}","templated":true}]}}