{"id":16122,"date":"2016-11-24T18:38:40","date_gmt":"2016-11-24T14:38:40","guid":{"rendered":"http:\/\/www.msp360.com\/blog\/?p=16122"},"modified":"2021-06-09T12:59:47","modified_gmt":"2021-06-09T08:59:47","slug":"why-you-sometimes-cannot-see-your-files-when-restoring","status":"publish","type":"post","link":"https:\/\/www.msp360.com\/resources\/blog\/why-you-sometimes-cannot-see-your-files-when-restoring\/","title":{"rendered":"Why You Sometimes Cannot See Your Files When Restoring"},"content":{"rendered":"<p>It is sometimes necessary to employ another computer to restore your data from the same cloud\u00a0storage. Naturally, the computer you're trying to restore your files on must be properly set up. Elsewise, you might face a situation in which some of your files are invisible. \u00a0There are 2 ways to ensure that all files are displayed: specify the correct prefix and sync repository.<br \/>\n<!--more--><\/p>\n<div class=\"table-of-content \">\n\t\t\t\t<p>Table of Contents<\/p>\n\t\t\t\t<ul><\/ul>\n\t\t\t\t<\/div>\n<h2>Specifying the Right Prefix<\/h2>\n<p>In order to restore files\u00a0that were backed up from another machine, you have to ensure that the prefix on the machine you're restoring your files on matches that of the previously mentioned.<\/p>\n<div class=\"steps\">\n<p>To change the prefix, go to your cloud storage settings.<br \/>\n<img loading=\"lazy\" decoding=\"async\" class=\"wp-image-16384 aligncenter\" src=\"https:\/\/www.msp360.com\/resources\/wp-content\/uploads\/2016\/11\/prefix1.png\" alt=\"prefix1\" width=\"416\" height=\"409\" srcset=\"https:\/\/www.msp360.com\/resources\/wp-content\/uploads\/2016\/11\/prefix1.png 985w, https:\/\/www.msp360.com\/resources\/wp-content\/uploads\/2016\/11\/prefix1-300x295.png 300w, https:\/\/www.msp360.com\/resources\/wp-content\/uploads\/2016\/11\/prefix1-768x754.png 768w, https:\/\/www.msp360.com\/resources\/wp-content\/uploads\/2016\/11\/prefix1-624x613.png 624w\" sizes=\"auto, (max-width: 416px) 100vw, 416px\" \/><\/p>\n<p>Click <strong>Advanced Settings<\/strong>.<br \/>\n<img loading=\"lazy\" decoding=\"async\" class=\"wp-image-16385 aligncenter\" src=\"https:\/\/www.msp360.com\/resources\/wp-content\/uploads\/2016\/11\/prefix2-763x1024.png\" alt=\"prefix2\" width=\"395\" height=\"530\" srcset=\"https:\/\/www.msp360.com\/resources\/wp-content\/uploads\/2016\/11\/prefix2-763x1024.png 763w, https:\/\/www.msp360.com\/resources\/wp-content\/uploads\/2016\/11\/prefix2-224x300.png 224w, https:\/\/www.msp360.com\/resources\/wp-content\/uploads\/2016\/11\/prefix2-768x1030.png 768w, https:\/\/www.msp360.com\/resources\/wp-content\/uploads\/2016\/11\/prefix2-624x837.png 624w, https:\/\/www.msp360.com\/resources\/wp-content\/uploads\/2016\/11\/prefix2.png 870w\" sizes=\"auto, (max-width: 395px) 100vw, 395px\" \/><\/p>\n<p>Now enter the requisite prefix.<br \/>\n<img loading=\"lazy\" decoding=\"async\" class=\" wp-image-16386 aligncenter\" src=\"https:\/\/www.msp360.com\/resources\/wp-content\/uploads\/2016\/11\/prefix3-759x1024.png\" alt=\"prefix3\" width=\"405\" height=\"547\" srcset=\"https:\/\/www.msp360.com\/resources\/wp-content\/uploads\/2016\/11\/prefix3-759x1024.png 759w, https:\/\/www.msp360.com\/resources\/wp-content\/uploads\/2016\/11\/prefix3-222x300.png 222w, https:\/\/www.msp360.com\/resources\/wp-content\/uploads\/2016\/11\/prefix3-768x1036.png 768w, https:\/\/www.msp360.com\/resources\/wp-content\/uploads\/2016\/11\/prefix3-624x842.png 624w, https:\/\/www.msp360.com\/resources\/wp-content\/uploads\/2016\/11\/prefix3.png 865w\" sizes=\"auto, (max-width: 405px) 100vw, 405px\" \/><\/p>\n<\/div>\n<h2>Sync Repository<\/h2>\n<p>Importantly, the process is somewhat different when it comes to Amazon Glacier. This post will hence touch upon both cases: Glacier and others.<\/p>\n<h3>Glacier<\/h3>\n<p>It\u2019s critical to understand how Amazon Glacier functions so that you don\u2019t get confused by some of its peculiarities. Since Glacier implies not having instant access to your files, it may take some time to even get the list of your files (i.e. Sync Repository). That process takes roughly 3-5 hours to complete. Therefore, if you don't see your files, it is likely that they haven't been synced yet.<\/p>\n<div class=\"steps\">\n<p><img loading=\"lazy\" decoding=\"async\" class=\"wp-image-16415 size-full aligncenter\" src=\"https:\/\/www.msp360.com\/resources\/wp-content\/uploads\/2016\/11\/glacierRestoreWarning-1.png\" alt=\"glacier1\" width=\"643\" height=\"502\" srcset=\"https:\/\/www.msp360.com\/resources\/wp-content\/uploads\/2016\/11\/glacierRestoreWarning-1.png 643w, https:\/\/www.msp360.com\/resources\/wp-content\/uploads\/2016\/11\/glacierRestoreWarning-1-300x234.png 300w, https:\/\/www.msp360.com\/resources\/wp-content\/uploads\/2016\/11\/glacierRestoreWarning-1-624x487.png 624w\" sizes=\"auto, (max-width: 643px) 100vw, 643px\" \/><\/p>\n<p>Notice the yellow warning at the bottom of the window. It prompts you\u00a0to sync repository. Click <strong>synced repository<\/strong>.<br \/>\n<img loading=\"lazy\" decoding=\"async\" class=\"wp-image-16414 size-full aligncenter\" src=\"https:\/\/www.msp360.com\/resources\/wp-content\/uploads\/2016\/11\/glacierRestoreWarning-copy-1.png\" alt=\"glacier2\" width=\"643\" height=\"502\" srcset=\"https:\/\/www.msp360.com\/resources\/wp-content\/uploads\/2016\/11\/glacierRestoreWarning-copy-1.png 643w, https:\/\/www.msp360.com\/resources\/wp-content\/uploads\/2016\/11\/glacierRestoreWarning-copy-1-300x234.png 300w, https:\/\/www.msp360.com\/resources\/wp-content\/uploads\/2016\/11\/glacierRestoreWarning-copy-1-624x487.png 624w\" sizes=\"auto, (max-width: 643px) 100vw, 643px\" \/><\/p>\n<p>Now click <strong>Synchronize Now.<\/strong><br \/>\n<img loading=\"lazy\" decoding=\"async\" class=\" wp-image-16128 aligncenter\" src=\"https:\/\/www.msp360.com\/resources\/wp-content\/uploads\/2016\/11\/glacier2.png\" alt=\"glacier3\" width=\"452\" height=\"412\" srcset=\"https:\/\/www.msp360.com\/resources\/wp-content\/uploads\/2016\/11\/glacier2.png 926w, https:\/\/www.msp360.com\/resources\/wp-content\/uploads\/2016\/11\/glacier2-300x273.png 300w, https:\/\/www.msp360.com\/resources\/wp-content\/uploads\/2016\/11\/glacier2-768x699.png 768w, https:\/\/www.msp360.com\/resources\/wp-content\/uploads\/2016\/11\/glacier2-624x568.png 624w\" sizes=\"auto, (max-width: 452px) 100vw, 452px\" \/><\/p>\n<p><img loading=\"lazy\" decoding=\"async\" class=\"wp-image-16418 aligncenter\" src=\"https:\/\/www.msp360.com\/resources\/wp-content\/uploads\/2016\/11\/glacierUpdatingInventory.png\" alt=\"glacier4\" width=\"449\" height=\"409\" srcset=\"https:\/\/www.msp360.com\/resources\/wp-content\/uploads\/2016\/11\/glacierUpdatingInventory.png 926w, https:\/\/www.msp360.com\/resources\/wp-content\/uploads\/2016\/11\/glacierUpdatingInventory-300x273.png 300w, https:\/\/www.msp360.com\/resources\/wp-content\/uploads\/2016\/11\/glacierUpdatingInventory-768x699.png 768w, https:\/\/www.msp360.com\/resources\/wp-content\/uploads\/2016\/11\/glacierUpdatingInventory-624x568.png 624w\" sizes=\"auto, (max-width: 449px) 100vw, 449px\" \/><br \/>\nThis may take a while!<\/p>\n<p>Once done, you may commence\u00a0restoring your files from Amazon Glacier.<\/p>\n<\/div>\n<h3>Others<\/h3>\n<p>Other cloud storages do not require such hustles and are therefore easier to work with when it comes to repository sync.<\/p>\n<div class=\"steps\">\n<p>Open <strong>Options<\/strong>.<br \/>\n<img loading=\"lazy\" decoding=\"async\" class=\" wp-image-16130 aligncenter\" src=\"https:\/\/www.msp360.com\/resources\/wp-content\/uploads\/2016\/11\/options.png\" alt=\"options\" width=\"396\" height=\"392\" srcset=\"https:\/\/www.msp360.com\/resources\/wp-content\/uploads\/2016\/11\/options.png 983w, https:\/\/www.msp360.com\/resources\/wp-content\/uploads\/2016\/11\/options-300x297.png 300w, https:\/\/www.msp360.com\/resources\/wp-content\/uploads\/2016\/11\/options-768x760.png 768w, https:\/\/www.msp360.com\/resources\/wp-content\/uploads\/2016\/11\/options-624x618.png 624w\" sizes=\"auto, (max-width: 396px) 100vw, 396px\" \/><\/p>\n<p>Under <strong>Repository, click Synchronize Repository.<\/strong><br \/>\n<img loading=\"lazy\" decoding=\"async\" class=\" wp-image-16131 aligncenter\" src=\"https:\/\/www.msp360.com\/resources\/wp-content\/uploads\/2016\/11\/repository-791x1024.png\" alt=\"repository\" width=\"401\" height=\"519\" srcset=\"https:\/\/www.msp360.com\/resources\/wp-content\/uploads\/2016\/11\/repository-791x1024.png 791w, https:\/\/www.msp360.com\/resources\/wp-content\/uploads\/2016\/11\/repository-232x300.png 232w, https:\/\/www.msp360.com\/resources\/wp-content\/uploads\/2016\/11\/repository-768x994.png 768w, https:\/\/www.msp360.com\/resources\/wp-content\/uploads\/2016\/11\/repository-624x807.png 624w, https:\/\/www.msp360.com\/resources\/wp-content\/uploads\/2016\/11\/repository.png 820w\" sizes=\"auto, (max-width: 401px) 100vw, 401px\" \/><\/p>\n<p>Select the requisite cloud storage. Click\u00a0<strong>Synchronize Now.<\/strong><br \/>\n<img loading=\"lazy\" decoding=\"async\" class=\" wp-image-16156 aligncenter\" src=\"https:\/\/www.msp360.com\/resources\/wp-content\/uploads\/2016\/11\/sync-now-1.png\" alt=\"sync-now\" width=\"466\" height=\"424\" srcset=\"https:\/\/www.msp360.com\/resources\/wp-content\/uploads\/2016\/11\/sync-now-1.png 926w, https:\/\/www.msp360.com\/resources\/wp-content\/uploads\/2016\/11\/sync-now-1-300x273.png 300w, https:\/\/www.msp360.com\/resources\/wp-content\/uploads\/2016\/11\/sync-now-1-768x699.png 768w, https:\/\/www.msp360.com\/resources\/wp-content\/uploads\/2016\/11\/sync-now-1-624x568.png 624w\" sizes=\"auto, (max-width: 466px) 100vw, 466px\" \/><\/p>\n<p>That's it. If you've done everything correctly, your files should be displayed when trying to restore them.<\/p>\n<\/div>\n","protected":false},"excerpt":{"rendered":"<p>It is sometimes necessary to employ another computer to restore your data from the same cloud\u00a0storage. Naturally, the computer you&#8217;re trying to restore your files on must be properly set up. Elsewise, you might face a situation in which some of your files are invisible. \u00a0There are 2 ways to ensure that all files are [&hellip;]<\/p>\n","protected":false},"author":69,"featured_media":0,"comment_status":"open","ping_status":"closed","sticky":false,"template":"","format":"standard","meta":{"_acf_changed":false,"footnotes":""},"categories":[877,894,882],"tags":[],"class_list":["post-16122","post","type-post","status-publish","format-standard","hentry","category-blog-articles","category-msp360-backup","category-msp360-news"],"acf":[],"aioseo_notices":[],"_links":{"self":[{"href":"https:\/\/www.msp360.com\/resources\/wp-json\/wp\/v2\/posts\/16122","targetHints":{"allow":["GET"]}}],"collection":[{"href":"https:\/\/www.msp360.com\/resources\/wp-json\/wp\/v2\/posts"}],"about":[{"href":"https:\/\/www.msp360.com\/resources\/wp-json\/wp\/v2\/types\/post"}],"author":[{"embeddable":true,"href":"https:\/\/www.msp360.com\/resources\/wp-json\/wp\/v2\/users\/69"}],"replies":[{"embeddable":true,"href":"https:\/\/www.msp360.com\/resources\/wp-json\/wp\/v2\/comments?post=16122"}],"version-history":[{"count":1,"href":"https:\/\/www.msp360.com\/resources\/wp-json\/wp\/v2\/posts\/16122\/revisions"}],"predecessor-version":[{"id":51247,"href":"https:\/\/www.msp360.com\/resources\/wp-json\/wp\/v2\/posts\/16122\/revisions\/51247"}],"wp:attachment":[{"href":"https:\/\/www.msp360.com\/resources\/wp-json\/wp\/v2\/media?parent=16122"}],"wp:term":[{"taxonomy":"category","embeddable":true,"href":"https:\/\/www.msp360.com\/resources\/wp-json\/wp\/v2\/categories?post=16122"},{"taxonomy":"post_tag","embeddable":true,"href":"https:\/\/www.msp360.com\/resources\/wp-json\/wp\/v2\/tags?post=16122"}],"curies":[{"name":"wp","href":"https:\/\/api.w.org\/{rel}","templated":true}]}}