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Optimizing your MSP Business for Remote Operation

Optimizing your MSP Business for Remote Operation

Join David Gugick, VP Product Management at MSP360, and Scott Sanders, President & Founder IT Business Owners Group (ITBOG), for a discussion and adviсe on how MSPs can effectively manage their remote teams. Learn how you can keep your teams fully engaged and safe, manage your financials, and keep the lines of communication open with your customers. Continue reading

Ransomware: Prevent or Recover

Ransomware: Prevent or Recover

Have you ever been hit with ransomware? Last year we saw a lot of attacks targeting MSP businesses, especially at the end of the year. It's always the same — you are either "fully" prepared or yet you are not. Managed IT providers need to prepare themselves and their customers with the right approach and the right tools. Continue reading

MSP Voice Episode 72 – “Managed Defense, Detection and Response” with Yigal Behar

MSP Voice Episode 72 – “Managed Defense, Detection and Response” with Yigal Behar

This week’s guest is Yigal Behar with 2Secure out of the New York City area. Yigal came to the US from Israel where he had an IT consulting firm and also worked at a company providing security services. Taking his enterprise expertise to the US, he decided to open up a consultancy to help smaller businesses be more secure. Continue reading

Marketing Steps for Growing MSP Business

Marketing Steps for Growing MSP Business

Do you struggle with how to market your MSP services? Have you tried Facebook ads and Google Adwords and ended up just wasting money? Do you feel like you’re spinning your wheels when it comes to marketing?

There’s no shortage of companies out there offering to help MSPs market their services. Some are great, some just want your money. Continue reading

MSP Voice Episode 71 – “Longevity as a Startup” with Larry Bianculli

MSP Voice Episode 71 – “Longevity as a Startup” with Larry Bianculli

This week’s guest is Larry Bianculli, managing director,  with CCSI who provide MSP and MSSP services in the New York City/Long Island area. CCSI (which stands for Contemporary Computers Services) has been around since 1974. CCSI has always been focused on services, the founders coming from IBM. CCSI has a range of customers from SMB to fortune 500. They have customers around the US as well as overseas. Continue reading

MSP Voice Episode 69 – “Self Made” with Andrew Lassise

MSP Voice Episode 69 – “Self Made” with Andrew Lassise

Andrew started off with a degree in finance in 2009. Unfortunately, because of the recession, he had to switch gears and focus on IT instead of finance. He found a position at a company doing break-fix remotely and then was approached by some friends about starting their own IT company. Continue reading

MSP Voice Episode 68 – “Clients, not Customers” with Thomas O’Brien

MSP Voice Episode 68 – “Clients, not Customers” with Thomas O’Brien

This week I welcome Thomas O’Brien with IDEOLITY to the show. Thomas is in the Kansas City area and has been in business since 1988. While it took Thomas and his partners about 3 years to settle on IT services, they have been going strong ever since. In 2008 they changed the name of the company to IDEOLITY to better reflect what they do and it’s also much shorter than the previous name. Continue reading

Ransomware: What to Do If Disaster Strikes

Ransomware: What to Do If Disaster Strikes

As cybercriminals target MSPs more often it’s critical to be totally prepared and know what to do (or what not) when a ransomware attack happens. Typically, the only answer to a ransomware attack was a solid backup (assuming it was done properly) or to pay the ransom. There are other options to get your data back. Continue reading

The 10 Backup Mistakes MSPs Make And How to Avoid Them

The 10 Backup Mistakes MSPs Make And How to Avoid Them

Customers are asking their Managed IT Service Provider (MSP) to expand services beyond simple RMM-type services to include Backup and Recovery. But with no real expertise, many MSPs make the same common mistakes when trying to protect their customer’s data, systems, and applications. So, where are MSP’s missing the mark and how can they prevent them? Continue reading

MSP Voice Episode 67 – “Predictable Success” with Phillip Poarch

MSP Voice Episode 67 – “Predictable Success” with Phillip Poarch

This week’s guest is Phillip Poarch with Tolar Systems out of Abilene, TX. Tolar has been in business since 1999 where they started with high-end consulting. In 2012 they switched over to the MSP model. Phillip has been with Tolar since 2012, the same year the changed their model. Continue reading

Backup and Recovery Simplified – Offer Affordable Cloud Backup as a Service

Backup and Recovery Simplified – Offer Affordable Cloud Backup as a Service

Join us for an educational webinar discussing how easy it is for MSPs to offer MSP360 (CloudBerry) Managed Backup with Wasabi hot cloud storage to deliver Cloud Backup as a Service. You will learn why cloud backup is easier and less expensive than you think, and how offering backup as a service provides you with an additional recurring revenue stream. Continue reading