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msp service stack for landing bigger clients

An MSP Service Stack for Landing Bigger Clients

An MSP Service Stack for Landing Bigger Clients

One-man-show managed IT providers sometimes consider big clients to be milk cows for their business. Indeed, the bigger the customer, the bigger the MRR you get, which allows you to enhance processes, hire people and, in the long run, prosper. However, bigger clients typically have complex needs. They will demand stricter SLAs, more thought-through operations, and higher-end services.
In this article, we will discuss the services that are valued by medium and enterprise-level businesses that MSPs need to focus on.

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msps key tactics to reach bigger clients

MSPs’ Key Tactics to Reach Bigger Clients

MSPs’ Key Tactics to Reach Bigger Clients

So, you feel like it's time to grow your managed IT business to the next level. Your operations are sublime, your services all form a perfect stack, you onboard new clients with ease, and they are excited about how you do your services and praise you month after month. It's time to meet bigger clients and bigger MRRs but, as time passes, you still don't land any that are significantly bigger than your typical lead.
In this article, we will define key tactics to reaching bigger clients and best practices for other sales processes while you are striving towards bigger MRR.

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selling msp services with a cloud-first approach in mind

Selling MSP Services with a Cloud-First Approach in Mind

Selling MSP Services with a Cloud-First Approach in Mind

If you’re an MSP who has decided to take a cloud-first approach to managed services, you know the value of cloud-based offerings.

But that doesn’t mean your prospective clients will recognize the value of the cloud-based managed services that you may choose to offer. For that reason, it’s critical to develop a sales strategy that clearly communicates why customers should choose the cloud-first managed services that you offer over traditional alternatives.

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best practices to develop a cloud-first approach and increase margins

Best Practices to Develop a Cloud-First Approach and Increase Margins

Best Practices to Develop a Cloud-First Approach and Increase Margins

The IT industry has shifted toward a cloud-centric model over the past decade. But many MSPs have not. To a degree, that makes sense. Many of the managed services that MSPs deliver aren’t obvious candidates for disruption by cloud computing. An MSP who sets up and manages workstations or local services may not seem to have much to gain from cloud computing, for example.

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How to Sell Microsoft 365 as a Managed Service

How to Sell Microsoft 365 as a Managed Service

How to Sell Microsoft 365 as a Managed Service

For MSPs, there is a lot of value in selling Microsoft 365 (formerly called Office 365) as a managed service. It can be a way to get your foot in the door in order to offer managed cloud services, leading customers to consume other solutions from you, such as VoIP, cloud backup, and cloud CRM. And even if they don’t, Microsoft 365 can be a very profitable managed service on its own. Continue reading

MSP Employee Retention- Three Areas of Improvement

MSP Employee Retention: Three Areas of Improvement

MSP Employee Retention: Three Areas of Improvement

Retaining employees is just as important -- and challenging -- as finding them in the first place. Although it may sound like a cliché, employees truly are the most valuable asset of any business. Not only do they have the skills and knowledge required to keep operations running, but they are also quite costly to replace. On average, every time an employee leaves, it will cost the business six to nine months' worth of that employee's salary to find a replacement.

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Guide to Efficient Employee Onboarding for MSPs

Guide to Efficient Employee Onboarding for MSPs

Guide to Efficient Employee Onboarding for MSPs

When you’re hiring a new employee, it can be easy to treat the onboarding process as an afterthought. You spend so much time on conducting the job search, running interviews and selecting a candidate that you pay little heed to what has to happen after an applicant receives and accepts a job offer: onboarding.

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Hiring Funnel for MSPs- How It Works

Hiring Funnel for MSPs: How It Works

Hiring Funnel for MSPs: How It Works

The “hiring funnel” refers to the stages that a hire goes through between first becoming aware of your job opportunity and ultimately being hired. The concept is modeled on that of the sales funnel. Understanding the hiring funnel helps you determine whether you’ve created the right job ad and how applicants will behave during the hiring process.

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Hiring New Employees- 6 Essentials Steps for MSPs

Hiring New Employees: 6 Essential Steps for MSPs

Hiring New Employees: 6 Essential Steps for MSPs

If, like many MSP business owners and managers, you come from a technical background, you may not have much formal experience when it comes to hiring employees. This is especially true for smaller MSPs who have worked as one-person shops or with very small teams previously, and are now looking to scale up.

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